The worst broker in the industry Ive been trading on this broker for about 3 years. High spreads, constant slippage during news, lack of buy limit sell stop execution, bad communication, overall... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nah Tickmill are stealing people’s money at this point because what is this nonsense that they are doing?, lack of communication, no respect, putting our deposits under review for what? Y’all call t... See more
Company replied
I recently experienced an issue where my withdrawal of around $950 was marked as "Successful," but the funds never reached my local bank account because my bank had blocked incoming deposits. At first... See more
Company replied
3 days ago i deposit 125 usd in this broker the money successsfully came in the wallet,but when i try,to internal transfer in my trading account was blocked and also the withdrawal option was block it... See more
Company replied
Company details
About Tickmill
Written by the company
About Tickmill
Tickmill is a global provider of trading services and solutions, specialising in over the counter (“OTC”) markets to private, retail high net worth and professional clients. Tickmill offers customers access to a diverse range of over 200 financial products, including foreign exchange (or forex), indices, stocks, commodities and bonds via contracts for differences, or (“CFDs”), which are investment products with returns linked to the performance of an underlying commodity, index, equity or security. The Company also offers Exchange Traded Derivates (“ETD’s”) to its retail and professional customers, allowing them to trade futures and options on a number of contracts including indices and commodities with direct market access to 5 major regulated exchanges.
Tickmill Group is an international brand regulated in several jurisdictions consisting of Tickmill UK Ltd regulated by the Financial Conduct Authority (FCA) who also has a Representative office regulated by the Dubai Financial Services Authority (DFSA), Tickmill Europe Ltd regulated by the Cyprus Securities and Exchange Commission (CySEC), Tickmill Ltd regulated by the Seychelles Financial Services Authority (FSA), Tickmill South Africa (Pty) Ltd regulated by the Financial Sector Conduct Authority (FSCA).
With a vast experience in financial markets and strong industry knowledge, we offer superior trading conditions, ultra-fast execution and outstanding client support that enable our clients to take their trading to the next level. As an award-winning broker, we always strive to provide high quality trading services and deliver an exceptional client experience that exceeds expectations.
Losses can exceed your initial deposit.
Enjoy a seamless experience with superior trading conditions
Trade Forex and CFDs on Stock Indices, Commodities, Bonds, Futures, Options with some of the lowest spreads in the industry.
Low spreads from 0.0 pips
Fast execution with no requotes
No restrictions on profitability
Leverage 1:1000
Contact info
First Floor, The Bengal Wing, 9A Devonshire Square, EC2M 4YN, London, United Kingdom
- support@tickmill.com
- www.tickmill.com
2.4
Poor
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
STAY AWAY FROM TICKMILL
STAY AWAY FROM TICKMILL — MY EXPERIENCE HAS BEEN COMPLETELY UNACCEPTABLE.
Tickmill has cancelled my $373 withdrawal without providing any satisfactory explanation. Even more seriously, $1,373 of my money was subsequently transferred back to their own accounts, and to this day I have not received a clear and satisfactory explanation as to what happened to my funds.
Instead of providing a transparent explanation and returning my money, they keep giving me different excuses and hiding behind vague statements. I have repeatedly asked for a clear explanation and the contractual basis for what they have done, but I still have not received a satisfactory answer.
This is my money, and Tickmill has absolutely no right to withhold it without a legitimate and clearly explained reason.
I have screen recordings and documentary evidence showing what happened, and I am prepared to provide them to the relevant authorities, regulators, review platforms, and anyone considering using this company.
Based on my experience, I strongly advise everyone to stay away from Tickmill until this matter is properly resolved.
I want one thing: a clear explanation and the immediate return of my money.
No more excuses. No more vague responses. Explain exactly what happened to my funds and return my money.
Meta id:55913923
September 7, 2026
Unprompted review
Reply from Tickmill
Hello,
Thank you for sharing your concerns. We understand that you are seeking further clarification regarding the transactions and adjustments associated with your account.
Please be assured that Tickmill operates in accordance with applicable regulatory requirements and its Client Service Agreement. Any account restrictions, transaction adjustments, or other actions resulting from an account review are taken in accordance with the applicable terms and established procedures.
For confidentiality and security reasons, we cannot discuss the details of an individual account publicly. We kindly ask you to contact us at support@tickmill.com, quoting your account details, so the relevant team can review your case and provide you with the appropriate information directly.
The Tickmill Team
Lack of communication.No pending withdrawal option.Deposit went to their bank but not reflecting to my account
First made a deposit,said declined but my bank approved.I can't get help from live agent nor from their email.Secondly i rrequestwithdrawal.I mistakenly put my name under account number.Funny how withdrawal is being processed but i didnt even put the account number i wonder where my money will go.Secondly there is no option to cancel pending withdrawals.Damn this broker.I am only 5 days new to this broker.I have never wrote a single review to any broker this is my first time.Because i am not getting any chat response so i hope yall will support me through here.
YOU HAVE SO MUCH TIME TO POST ON YOUR INSTAGRAM BUT CAN'T RESPOND TO YOUR CUSTOMERS.
September 8, 2026
Unprompted review
Reply from Tickmill
Hello,
Thank you for bringing this to our attention. We understand your concerns regarding both your deposit and withdrawal request and are sorry to hear about the difficulty you have experienced reaching our team.
Payment requests are subject to the necessary verification and processing checks, and our team will review the payment details before completing the transaction.
Please contact us at support@tickmill.com with your account details and the relevant deposit and withdrawal references so we can investigate both transactions and provide you with an update.
Thank you for your patience.
The Tickmill Team
⭐ 1 Star
⭐ 1 Star – Unresolved UPI Deposit Issue
I deposited ₹8,200 to my Tickmill account via UPI on 28 August 2026. The UPI transaction was successfully completed, and the amount was debited from my bank account. I have the UPI transaction receipt and bank statement as proof.
However, the amount has not been credited to my Tickmill wallet. I have contacted Tickmill several times, but I have not received a satisfactory resolution. Tickmill says that its payment processor did not receive the funds and has asked me to contact my bank/financial institution.
My concern is that the payment was successfully completed from my side, so I expect Tickmill and its payment processor to properly investigate where the funds went and provide a clear resolution.
It has been more than 10 days, and my ₹8,200 is still unresolved.
I am disappointed with the handling of this issue. Support Team not response quickly ,
Lack of communication.No pending withdrawal option.Deposit went to their payment partners bank but not reflecting to my account & telling processor has not received the payment, very fraud
September 10, 2026
Unprompted review
Reply from Tickmill
Hello,
Thank you for sharing your feedback. We understand your concern regarding the UPI deposit and the time taken to resolve the matter.
In cases where a payment has been debited from a client’s bank account but has not been received or confirmed by the payment processor, additional investigation may be required involving the relevant payment providers and financial institutions.
Please contact us at support@tickmill.com with your account details, UPI transaction reference, receipt, and any supporting bank documentation so our team can follow up on the case and provide you with the latest available update.
Thank you for your patience and cooperation.
The Tickmill Team
Withdrawal isssues
Since 4th September 2026, there was a NFP biggest news is forex and I had profit about 6k usd in this news but unfortunately this broker suddenly suspended my wallet and now allowed me to withdraw or internal transfer the funds. The customer service keep saying ur account is under review and need to wait several business days to process this investigation. I’m felt disappointed to Tickmill. I’m not suggested everyone to use this bad broker. Customer service are also not providing a good service for the users.
September 4, 2026
Unprompted review
Reply from Tickmill
Hello,
We’re sorry to hear about your experience and understand your concerns regarding the restrictions on your account.
Account reviews may occasionally require certain functions to be temporarily restricted while the necessary checks are completed. We appreciate that waiting for an outcome can be frustrating.
For further information regarding your specific case, please contact us at support@tickmill.com with your account details so our team can assist you accordingly.
The Tickmill Team
Scam Broker
They blocked my withdrawal button after making money on nfp 4 sept & now its 8sept no communication from their side just excuse of review for no reason.
September 4, 2026
Unprompted review
Reply from Tickmill
Hello,
We’re sorry to hear about your experience and understand your concerns regarding the withdrawal restriction and lack of communication.
Please contact us at support@tickmill.com with your account details and any relevant reference information so our team can review your case and provide you with an update.
Thank you for your patience.
The Tickmill Team
Be careful when joining tickmill…
Be careful when joining tickmill broker. I had a problem withdrawing money. Support department has not responded for several days.
September 8, 2026
Unprompted review
Reply from Tickmill
Hello,
We’re sorry to hear that you have experienced difficulties with your withdrawal and have not received a timely response.
Please contact us at support@tickmill.com with your account details and any relevant withdrawal information so our team can review your case and assist you further.
We appreciate you bringing this to our attention.
The Tickmill Team
Poor client service and a scamming broker
I’ve make a deposit placed few trades and now I’m trying to withdraw and the the withdrawal and internal transfer between my wallet and trading accounts was suspended. Tried contacting their support team and I was told my account is understanding verification which is a procedure and it takes up to several working days. It’s been two weeks now and I’ve been writing them emails but not getting any help. Their support team and client service is very bad,I don’t recommend this broker to any one who wants to trade 💔💔
August 27, 2026
Unprompted review
Reply from Tickmill
Hello,
We’re sorry to hear about your experience and understand your frustration, particularly regarding the time taken to complete the review.
We would like to look into your case and ensure it is followed up appropriately. Please contact us at support@tickmill.com with your account details and any relevant ticket or reference number so our team can review the current status and assist you further.
Thank you for bringing this to our attention.
The Tickmill Team
Nah Tickmill are stealing people’s…
Nah Tickmill are stealing people’s money at this point because what is this nonsense that they are doing?, lack of communication, no respect, putting our deposits under review for what? Y’all call this a legitimate broker but not acting like it, this is a disgrace cuz what’s going on
No tickmill managers do something!
September 7, 2026
Unprompted review
Reply from Tickmill
Hello,
We’re sorry to hear about your experience and understand your concerns.
We would like to review the matter in more detail and better understand what has happened. Please contact us at support@tickmill.com with your account details and any relevant information regarding the transaction or issue you are experiencing, so our team can investigate and assist you further.
The Tickmill Team
5 days ago i deposit 125 usd in this…
5 days ago i deposit 125 usd in this broker the money successsfully came in the wallet,but when i try,to internal transfer in my trading account was blocked and also the withdrawal option was block it shows unable to perform action. Then i mailed them to solve this issue they reply me by saying that your ticket has been generated. Now 5 days has passed, no reponse from them. Their support team is very bad, no live agent to chat and help with. I hope they can improve on it.
September 3, 2026
Unprompted review
Reply from Tickmill
Hello,
We’re sorry to hear about the difficulties you’ve experienced and the delay in receiving an update.
We understand your concerns and would like to ensure your case receives the appropriate attention. Please follow up with us at support@tickmill.com, quoting your existing ticket number, so our team can review the matter and provide further assistance.
Thank you for your patience and for sharing your feedback with us.
The Tickmill Team
Trust broken
I have been trading with Tickmill for 10 years, and this is the worst experience I have ever had.
On 25 August, I made a successful deposit of $175, but it is still not credited to my trading account.
I have already sent 30–40 emailscontacted Live Chat many times, and submitted my UTR, wallet transaction reference, payment screenshot, and bank statement. Still, no proper reply or solution.
This is not my mistake. Two weeks of my trading have been wasted.
Tickmill, please credit my pending $175 deposit immediately.
Reference no. N1ZEFTI2BI35VOER
September 7, 2026
Unprompted review
Reply from Tickmill
Hello,
We’re sorry to hear about this experience, especially after so many years of trading with Tickmill. We understand how frustrating it must be to have a deposit pending despite your repeated attempts to resolve the matter.
We appreciate that you have already provided the relevant payment information and supporting documents. Please contact us at support@tickmill.com with your reference details so we can ensure the matter is followed up with the relevant team.
We appreciate your patience and hope this can be resolved as soon as possible.
The Tickmill Team
Withdrawal not processed and no response
Very disappointing experience with Tickmill. I submitted a withdrawal request and it still hasn’t been processed.
I also contacted them regarding the withdrawal, but I haven’t received a proper response or any clear update on when it will be completed.
Delays can happen, but the lack of communication when it involves a client’s funds is unacceptable. I expected much better transparency and customer support from a broker like Tickmill.
September 4, 2026
Unprompted review
Reply from Tickmill
Hello,
Thank you for bringing this to our attention. We understand how important timely withdrawals and clear communication are, and we regret that your experience has not met your expectations.
We would like to look into this further. Please reach out to us at support@tickmill.com with your account details so our team can review the matter and assist you accordingly.
The Tickmill Team
give me an explaination
Very disappointed with the experience I’m currently having with Tickmill.
My Tickmill Wallet has been temporarily suspended, leaving me unable to withdraw or transfer my own funds. What is most frustrating is that I have not been given a clear explanation for the suspension.
I contacted customer support via email three days ago but have yet to receive a response. I also tried calling for assistance, but unfortunately, my issue remains unresolved.
I have previously had positive experiences with Tickmill, which makes this situation even more disappointing. Having my funds inaccessible without a proper explanation and receiving such delayed support has seriously affected my confidence and trust in the company.
I sincerely hope Tickmill will look into this matter immediately and provide a proper explanation and resolution as soon as possible. Customers should not be left waiting without access to their own funds or clear communication regarding their accounts.
September 7, 2026
Unprompted review
Reply from Tickmill
Hello,
We’re sorry to hear about your experience and understand your concerns.
Please contact our Support team at support@tickmill.com with your account details so we can review the matter and assist you further.
We appreciate your patience and hope to resolve your concerns as soon as possible.
The Tickmill Team
Extremely disappointed with Tickmill.
Extremely disappointed with Tickmill.
My Tickmill Wallet was temporarily suspended for no clear reason, and I’m currently unable to transfer or withdraw my own funds. I emailed support 3 days ago and received no response. I also called, but my issue was still not resolved.
I previously had a good experience with Tickmill, but having my funds stuck with no proper explanation or timely support is extremely concerning. This has seriously damaged my trust in Tickmill.
Tickmill needs to resolve this urgently.
Ticket number:48239722531
September 4, 2026
Unprompted review
Reply from Tickmill
Hello,
We’re sorry to hear about your experience and understand your concern regarding the temporary restrictions on your account and access to your funds.
Please note that, in certain circumstances, account functionality may be temporarily restricted while an internal review is being conducted. Such reviews are carried out in accordance with our security and compliance procedures, and some details may not be disclosed while the review is ongoing.
We also apologize for the delay in communication. As you have already provided your ticket number, we will ensure that the matter is followed up with the relevant team. You may also contact us at support@tickmill.com for any further correspondence regarding your case.
Thank you for your patience and understanding.
The Tickmill Team
Finding about this
September 1, 2026
Unprompted review
Reply from Tickmill
Dear Client,
We are sorry to see your 1-star rating. As your review does not include details about your experience, we would appreciate the opportunity to understand your concerns and assist you.
Please contact our Support team at support@tickmill.com from your registered email address and provide further information about the issue you experienced. Our team will be happy to review your case and assist you accordingly.
The Tickmill Team
3 days ago i deposit 125 usd in this…
3 days ago i deposit 125 usd in this broker the money successsfully came in the wallet,but when i try,to internal transfer in my trading account was blocked and also the withdrawal option was block it shows unable to perform action. Then i mailed them to solve this issue they reply me by saying thst your ticket has been generated. Now 3 dayshas passed, no reponse from them. I think they are going run away with people money. My ticket reference number;48056184632
August 28, 2026
Unprompted review
Reply from Tickmill
Dear Aizah,
We are sorry to hear about the delay and understand your concern while waiting for an update.
Thank you for providing your ticket reference number. We kindly ask you to remain in contact with our Support team at support@tickmill.com, as they will be able to review your case, check the status of the restrictions you have described, and provide you with further information.
Please be assured that your enquiry will be reviewed and addressed through the appropriate support channel.
The Tickmill Team
I don't recommend dealing with them at…
I don't recommend dealing with them at all... A company that is non-original and lacks the minimum degree of transparency and professionalism. I deposited capital and made legitimate profits, and was surprised to freeze the entire account and prevent the withdrawal of both capital and dividends without any legal or technical justification. Detaining depositors money in this manner is unacceptable and puts big question marks over their credibility, and I warn everyone not to trade or deposit with them.
I have communicated with them in all available ways But the result was a lack of response and false and false excuses. As well as that $1091 was stolen and the remaining $270 was seized and I can't do anything in the client's room
August 31, 2026
Unprompted review
Reply from Tickmill
Dear Nasma,
We are sorry to hear about your experience and take concerns regarding account access and withdrawals seriously.
As the matters you have raised relate to an individual account, we are unable to review or discuss specific account details on a public platform.
We kindly ask you to contact our Support team at support@tickmill.com from your registered email address, providing your account details and any relevant information. This will allow us to identify your account, review the circumstances of your case, and provide you with the appropriate clarification and assistance.
The Tickmill Team
I took a withdrawal from them around…
I took a withdrawal from them around 14792 inr.
Next month this amount was freeze by cyber cell.
When i approached their customer service . I got this response from them.
"At this stage, it is also not possible for us to contact the payer or conduct further verification regarding the case as more than 30 days has passed from transaction date."
and eventually the amount got deducted from my account .
October 11, 2025
Unprompted review
Reply from Tickmill
Dear Client,
We are sorry to hear about your experience and understand your concerns regarding this matter.
As the situation described involves a specific transaction and circumstances related to your individual account, we are unable to investigate or comment on the details through a public platform.
We kindly ask you to contact our Support team at support@tickmill.com from your registered email address, providing the relevant transaction details and any available documentation related to the matter. This will allow our team to identify your account, review the case in detail, and provide you with the appropriate information and assistance.
The Tickmill Team
Terrible
Terrible
My withdrawal request got disabled and when i ask why they tell me its a standard procedure( its been a week) scam broker i dont recommend
August 20, 2026
Unprompted review
Reply from Tickmill
Dear Sikelela,
We are sorry to hear about your experience.
Please note that withdrawal restrictions may occasionally be applied while an account is undergoing a standard review or additional verification. Such measures form part of our internal security, compliance, and risk-management procedures and are applied in accordance with the Company’s Terms and Conditions.
We understand that delays can be frustrating; however, these reviews are necessary to ensure the security of client accounts and transactions. They do not mean that your funds have been withheld without reason.
As we cannot discuss individual account details on a public platform, we kindly ask you to contact our Support team at support@tickmill.com from your registered email address. Our team will review your case and provide you with the relevant information regarding its current status.
The Tickmill Team
30USD welcome bonus just a scam.
They offer 30USD welcome bonus and if you make profit, can transfer max 100USD to live account. What you all thinking?
It a scam !! They will delay or make it hard to transfer the profit. Even after you deposit minimum 100USD as the their terms.
Hahaha. It's scam and bullshit. If you can't afford to pay the profit, then why make the welcome bonus? Desperate broker and more bullshit than bullshiter.
Don't waste all of your time using this broker. There a lots more good broker exist in this world.
Scam !!
August 17, 2026
Unprompted review
Reply from Tickmill
Hello, we’re sorry to hear about your experience. Our Welcome Account promotion is subject to specific eligibility, trading and transfer conditions, which are clearly outlined in the applicable terms. If you believe these conditions were met but experienced an issue, please contact support@tickmill.com so we can review your case.
The Tickmill Team
Withdrawal button was disabled and I…
Withdrawal button was disabled and I reached out to them by email to know why I cannot withdraw my funds. I never got a reply. My funds remains stuck with them
August 12, 2026
Unprompted review
Reply from Tickmill
Hello, we’re sorry to hear about your experience. Withdrawal restrictions may be applied when an account requires additional review in line with our Terms of Business and security procedures. Please contact us at support@tickmill.com with your account details so our team can check your case and provide an update.
Best Reards,
The Tickmill Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.