Ticombo Reviews 3,018

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and stress-free user experience, noting the ease of navigating the website and the timely delivery of tickets. Many people found the process simple and straightforward, appreciating the clear communication and the reliability of securing tickets for various events. However, some customers also noted issues with their orders, including receiving tickets for different seating tiers than purchased or experiencing problems with ticket validity. A few other people also felt that pricing could be ambiguous, with some hidden costs, and there were occasional reports of technical failures leading to duplicate orders or difficulties accessing tickets.

What people talk about most

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as receiving fake... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the reliability and... See more

Website

Consumers find website to be ambiguous. Some reviewers praise the platform as easy to use, smooth, quick, and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the platform as... See more

Price

People report ambiguous experiences with price. Many customers found tickets to be a decent or reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

Everything worked smoothly, but you should be aware of the risks when buying tickets unofficially. After Ticombo‘s response: Sorry for the unclear wording — I didn’t mean Ticombo, but the person bu... See more

Company replied

Rated 5 out of 5 stars

First time I’ve used or even heard of ticombo so I was a little worried that maybe tickets wouldn’t be legitimate and ruin the trip. From first interaction easy to use website and selection of tic... See more

Rated 5 out of 5 stars

Ordered upper tier, received middle tier....Not happy. Despite several early requests for tickets because we were to be away, had to chase them for a responce, we only received tickets the d... See more

Rated 5 out of 5 stars

Bought Newcastle utd tickets. They arrived in my email the day before the match. They were addressed with the names of other people so probably not legit strictly speaking. Got into the match with no... See more


Company details

  1. Event Ticket Seller
  2. Music Store
  3. Online Marketplace
  4. Recreation Center

Written by the company

Ticombo is a true fan2fan marketplace where event goers can buy and sell tickets in a super simple, secure and fully transparent way. We are committed to become the n°1 Community in the Ticket Market when it comes to heart, innovation, transparency and security. Help us to make it happen by leaving your review!

Fair, Transparent & Secure

Written by the company

We are committed to full transparency in Buying and Selling tickets to your favorite event, artist or Team.
Ticombo received the Seal of Excellence from the European Commission in the Open Disruptive Innovation Scheme in 2017.

TicProtect up to 150% Guarantee on certain Events

Guaranteed delivery

Guaranteed delivery
All purchases and sales on Ticombo are covered by our TicProtect Guarantee. Buyers: Delivery on time and as described. Sellers: Easy and fast way to sell your tickets. Details of Buyer and Seller are shared to make the transaction transparent and secure.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 15% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing deal

Amazing deal. Good price. Last moment buy and didn't had problems.

March 16, 2026
Ticombo logo

Reply from Ticombo

Hello Boian, thanks for the review. We appreciate your feedback.
Best, Red. BR

Rated 5 out of 5 stars

Refund on canceled match

I bought the tickets from this site to the Finalissima, but it got cancelled. I write on the chat to get some help and get a refund of the tickets, Punka replied instantly and gave me a refund.
I'm very happy with the service!!
5 out of 5

March 16, 2026
Unprompted review
Ticombo logo

Reply from Ticombo

Hello Carolina, thanks for your fantastic review.
It was a pleasure assisting with your case!

PD: Punka introduced our chat, then I got to help you!
Best, Red. BR

Rated 5 out of 5 stars

Booked my ticket for the Arsenal vs…

Booked my ticket for the Arsenal vs Everton match through Ticombo and the whole process was really smooth. The booking was straightforward, and I received my ticket without any difficulty. Everything worked exactly as expected, which made the experience stress-free. Definitely a reliable option if you're looking to secure match tickets online. ⚽️👍

March 14, 2026
Ticombo logo

Reply from Ticombo

Hello Chrisler, thanks for your comprehensive review.
We work hard to provide a 5-star service!
Best, Red. BR

Rated 5 out of 5 stars

Football Match tickets were great as…

Football Match tickets were great as described communication spot on. Without Ticombo would have missed the game.

March 14, 2026
Ticombo logo

Reply from Ticombo

Hello Anthony, thanks for choosing us!
You know we've got you ;)
Best, Red. BR

Rated 5 out of 5 stars

A great service, highly recommended with reasonable fees.

I purchased tickets for rugby in Italy and they were delivered to my phone on time and were what I expected. For Paris I used Seatsnet and was completely let down with deliberate delaying tactics, and as they constantly confirmed guaranteed deliver 3 weeks then 3 hours then 1 hour before kickoff I had to wait until this expired to confirm that I had been scammed. So, rather than sit in a bar and watch the game, as I was already in Paris, my wife and I took an Uber to Stade de France and I purchased, from Ticombo tickets with immediate download, to the game, in the car as we approached the stadium, they arrived immediately and, unlike Seatsnet, worked and we watched a great game of Rugby. I will definitely us Ticombo again, and have reported Seatsnet to the relevant authorities.

March 16, 2026
Unprompted review
Ticombo logo

Reply from Ticombo

Hello,
Thank you for the great review and for recommending Ticombo! We're really glad everything worked smoothly with your rugby tickets and that you were able to get into the game in Paris without any issues.

It’s great to hear you and your wife still got to enjoy a fantastic match at Stade de France. We truly appreciate your trust and look forward to helping you again in the future.

Best, Red. BR.

Rated 1 out of 5 stars

limited visibility

Unfortunately, the tickets for the match didn't live up to expectations. I paid a lot for good seats, but we ended up sitting with very limited visibility. Everything was clear from the purchasing point of view.

March 13, 2026
Rated 1 out of 5 stars

Dolandırıcı

Dolandırıcı
Feb 26, 2026, 21:00 GMT
Nottingham Forest FC vs Fenerbahçe SK Europa League
City Ground, Nottingham, United Kingdom

Aldığım 2 adet maç biletleri sahte çıktı
Sahte biletler için 306,93 Euro para ödedim

Biletlerle alakalı benimle yapılan yazışma

‪+44 7543 864588‬

[26.02.2026 21:56:56] ~Global Events : hello, you purchased tickets for the forrest game tonight , if you have any issues entering or questions please message me before speaking to anyone or going to the box office, enjoy the game
[26.02.2026 22:05:51] FUAT CAN: Ok
[26.02.2026 22:29:20] ~Global Events : please let me know when inside
[26.02.2026 22:55:30] FUAT CAN: Have a problem
[26.02.2026 22:55:57] ~Global Events : walk away
[26.02.2026 22:56:00] ~Global Events : i send yiu
[26.02.2026 22:56:11] FUAT CAN: No entry
[26.02.2026 23:01:42] ~Global Events : one ticket
[26.02.2026 23:15:00] ~Global Events : you are in ?
[26.02.2026 23:53:01] FUAT CAN: No

February 28, 2026
Rated 1 out of 5 stars

I got a forged ticket

I bought the ticket for a derby match Hajduk vs Dinamo in Split but I got a forged ticket. It was a PDF ticket and my access was denied because something was wrong with a barcode. So, I drove 800km in vain.

First I thought it was just an accidental mistake by the seller but then I checked my ticket again more carefully and saw that the ticket was badly edited in some PDF editor with overlapping text and different font.
Next day I contacted the host of the event and they confirmed that my ticket was changed. The name on the original ticket that they issued was different. The ticket that I got was on my name. Later I find out that it couldn't be with my name on it because the event was already sold out, all tickets were personalised and only a club members could buy a ticket.

I contacted Ticombo and sent them all proofs that I had. I sent them a ticket I got from them and another, original ticket just to compare it and see the obviously difference's.
After a few days my claim was rejected. They didn't even bother with a fact that my ticket was a forgery. They insisted to send them a certificate from the security service that was working at entrence that my entrance was denied!!!
I try to explain that they don't issue this kind of certificate. It was more then 30.000 spectator's at the event, long waiting lines and just a few minutes before a kick off. So nobody could give me any kind of certificate.

If Ticombo doesn't give you a protection in the cases like this where their seller commit a felony and forge a ticket, don't hope that they will help you in any other circumstances.
The same seller is still selling and still has a "trusted seller" status.
So, just avoid Ticombo!!!

March 8, 2026
Rated 5 out of 5 stars

Good service from both the seller of…

Good service from both the seller of the tickersymbol and from Ticombo. Also saved about 400 euros by biting 2 Ticketmaster on this platform. Will use it again

March 10, 2026
Ticombo logo

Reply from Ticombo

Hello Alf,
We’re glad to hear you had a smooth experience with both the seller and Ticombo, and even better that you were able to save money on your tickets. Best, Red. BR.

Rated 4 out of 5 stars

Scammers

. They took service cost but dont send tickets. “Sorry thats our final decceison “
Don’t trust them and do not buy ticket if you do not have Plan B …

Update!
Find out that the seller made everything wrong what the Ticombo service make good. Finally the solved the problem!
Thank you for that!

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth Experience for Wolves - Liverpool FC Match

I went to see Wolves vs Liverpool FC in Wolverhampton and bought the tickets through Ticombo. We received the tickets by email three days before the match, and everything worked smoothly at the stadium, even though the tickets had different names on them.

Secondhand tickets are often heavily overpriced, but Ticombo actually had the cheapest options I could find.

Of course, I would always recommend buying tickets directly from the official distributor if possible. However, if you can’t get tickets through general sale, Ticombo is a good alternative, just be aware that you might end up paying above face value

March 3, 2026

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