In 2 months had 3 last minute cancels day of appointment. Never can get replacements even with plenty of options. The last one I messaged the day before to reconfirm they would actually show and all... See more
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This Cleanster app is the best cleaning app in the market today. Very user friendly, interface is very nice and clear, easy to navigate👌 but the best thing about it is I am able to book cleaner right... See more
DO NOT USE THIS SERVICE! On Thursday 2 Spanish speaking cleaners came to our home for a 4 hour cleaning job. After 30 mins they came and told me they had the wrong home and literally ran out of my hom... See more
Tried to book three times only to be cancelled last minute with zero explanation. I raised it up with support and they were very patronizing and said there are no pros in my area. I find this hard to... See more
Company replied
Company details
Written by the company
TIDY app is the easy & reliable way to clean your home and vacation rental. Our cleaners are certified by us, and we integrate with most vacation rental calendars and property management systems.
Contact info
United States
- support@cleanster.com
- tidyapp.io
expecellent platform and very…
expecellent platform and very convinient.
Terrible
Terrible! I booked a cleaner, they confirmed the booking, charged me and then didn't assign me a cleaner, so no one showed up. I am now waiting for a reply and a refund. The only way to contact them is via. email.

Reply from TIDY app
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