TIEDEX LIMITED Reviews 

257
•
TrustScore 3 out of 5

3.0

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See what reviewers are saying

Rated 1 out of 5 stars

I emailed about a specific laptop listed at £1169 at the time of my email. I requested further details not listed in the ad. They responded and answered everything - and then hiked the price up to £... See more

Rated 3 out of 5 stars

Overall, I am very satisfied with the product and the shipment. The item arrived safely, and I am happy with my purchase. However, I was disappointed with the amount of time it took to receiv... See more

Rated 2 out of 5 stars

Bought an American fridge/freezer. Great. Just what we wanted and at a decent price. No faulting the product but the delivery was shocking. Arrived a week after advertised, then 5 hours after the supp... See more

Rated 5 out of 5 stars

Also living in the North of Ireland, a lot of companies now not able to offer UK - UK shipping without ridiculous extra costs, I came across Tiedex who found it possible to do across channel UK -... See more

Company details

  1. Wholesaler Household Appliances
  2. also in
  3. Appliance Store
  4. Computer Store
  5. Garden Center
  6. Garden Furniture Shop
  7. Office Furniture Store

Written by the company

TieDex Limited (www.tiedex.co.uk ) is a UK-based online sales and international distribution company, supplying top-branded, genuine products to customers across the UK and worldwide. We are committed to providing authentic, high-quality goods supported by efficient logistics, dependable delivery, and exceptional customer service. As a forward-thinking company, TieDex continues to lead in eCommerce innovation, digital retail, and global distribution, ensuring customers receive the best products quickly and reliably. From our UK base, we serve retail partners and consumers with complete confidence in product authenticity and fast fulfilment. Every order is handled with care, combining trusted UK service with international reach. Our Product Categories Garden Products – Premium outdoor tools, accessories, and living solutions. Electronics – Smart gadgets and advanced home technology. PCs & Laptops – Reliable systems from trusted global brands. Fridges & Freezers – Energy-efficient and durable cooling appliances. Exercise Equipment – High-performance treadmills, bikes, and home gym gear. Swiss-Made Washers – Precision-engineered washing machines for long-lasting performance. Why Choose TieDex Limited UK-based with global distribution network 100% genuine, branded products Fast UK & international shipping Secure online ordering Competitive prices and trusted service


Contact info

3.0

Average

TrustScore 3 out of 5

257 reviews

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No recent history of asking for reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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3.0

All reviews

(257)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

I sincerely didn’t want to come here to…

I sincerely didn’t want to come here to give a bad review because I am also an entrepreneur but I believe my review can help someone and also help the seller get feedback for change. I bought a ninja foodie blender from the Tiedex website on the 7th of January and got the item 10th of January. This item looked opened and dirty looked like it had been used and some items missing. I complained to the seller and he promised to arrange pick up and replace it for me. Till today, I am yet to get a response from the seller for reasons for not picking up on the day they promised to pick up and the item is still not replaced. The whole experience has been draining. If you can avoid this seller please do.

January 7, 2023
Rated 5 out of 5 stars

A1 Service

When I started my order I got a whatsapp message and he kept in contact explaining everything so I would have it in time for Christmas A1 service but I got caught for €122 customs which put a big damper on my delivery. I ordered the Basketball Arcade and it was very well packaged and a very enjoyable game enjoyed by all the family. I would highly recommend Tiedex.

December 23, 2022
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Rated 1 out of 5 stars

sent wrong item out to the tune of item…

sent wrong item out to the tune of item received was over £100 cheaper then mucked me about supposedly sorting replacement part, then just insisted on taking item back with refund after I said was going to claim through c/card company

December 1, 2022
TIEDEX LIMITED logo

Reply from TIEDEX LIMITED

Product: AWD-IT Ranger 3, AMD Ryzen 3, 8GB RAM, 240GB SSD, AMD Vega 8, Gaming Desktop PC
SKU: 664411322

External Video graphic not attached, returned and refunded

sorry for inconvinient

thanks
reviews@tiedex.co.uk

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Rated 1 out of 5 stars

Had to pay an additional €100 extra upon delivery

I paid in full for the item I bought including delivery but when it arrived UPS the delivery company wanted another €100. I had to pay this to receive the goods.

I purchased this item from Tiedax and it included shipping and delivery. You should not have to pay again. This cost is hidden from the outset.

November 25, 2022
Rated 4 out of 5 stars

Excellent fast shipping and…

Excellent fast shipping and communication. But the product was slightly scratched and had some chipping. Doesn't affect the function of the products though. It could've been manufacturer's fault.

November 8, 2022
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Rated 1 out of 5 stars

Huge delivery times and false stock info

They list items as IN STOCK - they are not in stock. They take your money and ring fence the money - they don’t bother telling you the item isn’t in stock - you have e to chase them - then they reply and say it’ll be 10 weeks etc. even though it showed as in stock.

October 24, 2022
Unprompted review
TIEDEX LIMITED logo

Reply from TIEDEX LIMITED

HI,
Product: Keter Oakland 7ft 6" x 15ft 7" (2.3 x 4.7m) Outdoor Storage Shed
SKU: 66448877

Product Link: https://tiedex.co.uk/products/keter-oakland-7ft-6-x-15ft-7-2-3-x-4-7m-outdoor-storage-shed

Product Status: Pre-order

Back In stock within 3 Weeks

Keter Advised Delayed in shipment, this product is Manufactured outside the UK.

Sorry for inconvenient

Thanks
reviews@tiedex.co.uk

Rated 5 out of 5 stars

Positive experience

Customer service quick to reply and storage box delivered as advised.
Would have been better if 2 person delivery team due to weight of box.

October 4, 2022
Rated 2 out of 5 stars

Ordered shed took over 4 weeks to…

Ordered shed took over 4 weeks to arrive delivery wrong box so had up lift came for shed after 1 week
Still waiting for my shed

Had my money 6 weeks still no shed I would like better communication

October 6, 2022
TIEDEX LIMITED logo

Reply from TIEDEX LIMITED

Hi, Thanks for your Comment About the Delivery, We are sorry this was a logistic fault, the driver delivered the Wrong Box and Delivered it to another customer Wrong As well, your next delivery will be after the 15th of this month as we don't have any stock for immediate replacement, we are sorry this was mistaken by the driver or warehouse, finally we have collected for replacement or refund, we are strongly recommended check all the box make sure correct name and box number before open the box, especially large items, this will help us to replace immediately, but open box we cannot send or use for another customer according to company policy.

thanks
reviews@tiedex.co.uk

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Rated 5 out of 5 stars

Recommended 100%

Was really unsure cause hadn’t heard of this company before and was buying an expensive keter shed, was a pleasure to deal with them and the price couldn’t be beaten anywhere else will defo recommend

September 1, 2022
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Order confirmed then kept informed regularly regarding delivery. Driver phoned 30 minutes before delivery. Good quality product, would highly recommend

September 6, 2022

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