TiendaAzul electrodomésticos Reviews 2,083

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Took 4000 euros off me, no goods, no refund, 5 months later taking them to court, anyone wants to join on a group action mark at earnshaw group dot com

Rated 1 out of 5 stars

I ordered some kitchen appliances and they were not delivered as scheduled. Then I asked several times when the delivery would arrive and all I got was more excuses and lies. So I canceled my order, a... See more

Rated 1 out of 5 stars

DONT USE THIS COMPANY ITS A SCAM!!!! Basically they took my money in April 2024 for goods that I never received. I started trying to get my money back in May 2024. Luckily my Bank uses Masterc... See more

Rated 1 out of 5 stars

Completely rubbish. I ordered a fridge freezer which was available for delivery with 5 days specified. Chased them 3 times over 3 weeks and eventually cancelled the order. They retained 90 restocki... See more

Company replied

Company details

  1. Appliance Store

Information provided by various external sources

Tienda de Electrodomésticos con productos de calidad ofreciendo desde 1999 los mejores precios en sus tiendas físicas y página web. Electrodomésticos, pequeño electrodoméstico, televisores, telefonía e informática.


Contact info

1.2

Bad

TrustScore 1 out of 5

2K reviews

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Rated 5 out of 5 stars

Excellent!

Excellent!! Communication is absolutely perfect, less than one day to response. I’ll buy again.
I loved the experience, no troubles!
Thanks!

May 7, 2019
Unprompted review
TiendaAzul electrodomésticos logo

Reply from TiendaAzul electrodomésticos

Thank you too!

TiendaAzul

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Rated 5 out of 5 stars

Oven at great price. 100% recommended

I bought an oven from them and everything went great. The oven was workin, it arrived on time and at great price. I will buy again if I need!

May 6, 2019
Unprompted review
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Reply from TiendaAzul electrodomésticos

Thank you!

TiendaAzul

Rated 5 out of 5 stars

I purchased two fridge freezers a few…

I purchased two fridge freezers a few weeks ago. They were delivered and set up in the kitchen with all packaging removed and taken away. The appliances look great, very smart and very quiet. Thank you.

Compré dos congeladores de nevera hace unas semanas. Fueron entregados y colocados en la cocina con todos los empaques retirados y retirados. Los electrodomésticos lucen geniales, muy elegantes y muy silenciosos. Gracias.

April 17, 2019
Unprompted review
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Reply from TiendaAzul electrodomésticos

Hello Lynne,

Thank you very much for your comment and your confidence. Enjoy your products.

Muchas gracias por tu comentario y su confianza. Que disfrutes de tus productos.

TiendaAzul

Rated 5 out of 5 stars

just brilliant service

just brilliant service. excellent savings too. communication fantastic. would unreservedly recommend this trader

March 22, 2019
Unprompted review
TiendaAzul electrodomésticos logo

Reply from TiendaAzul electrodomésticos

Thank you, Gillian!

TiendaAzul

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Rated 1 out of 5 stars

Ordered a fridge/freezer from…

Ordered a fridge/freezer from TiendaAzul. It took 1 week to arrive and they had sent the wrong colour. I sent it immediately back and they then couldn't tell me if the one I ordered was in stock or not, so I cancelled the order. 1 week later I am still awaiting a refund. I have now read their terms which says it can take 14 days to refund your money. This is crazy! However, the worst part is the lack of customer support. They take at least 1 day to answer by email and live chat is next to useless, however, it has been 3 days since I asked them a question and they still haven't answered. I would avoid at all costs and shop locally if you can.

November 30, 2018
Unprompted review
TiendaAzul electrodomésticos logo

Reply from TiendaAzul electrodomésticos

hello Nick,
very sorry to read your opinion.

we do reply to all emails in less than 24 hours, ALWAYS

send to us your order number to check who you are and see how to help you

rgs

aitor

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