Took 4000 euros off me, no goods, no refund, 5 months later taking them to court, anyone wants to join on a group action mark at earnshaw group dot com
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I ordered some kitchen appliances and they were not delivered as scheduled. Then I asked several times when the delivery would arrive and all I got was more excuses and lies. So I canceled my order, a... See more
DONT USE THIS COMPANY ITS A SCAM!!!! Basically they took my money in April 2024 for goods that I never received. I started trying to get my money back in May 2024. Luckily my Bank uses Masterc... See more
Completely rubbish. I ordered a fridge freezer which was available for delivery with 5 days specified. Chased them 3 times over 3 weeks and eventually cancelled the order. They retained 90 restocki... See more
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Company details
Information provided by various external sources
Tienda de Electrodomésticos con productos de calidad ofreciendo desde 1999 los mejores precios en sus tiendas físicas y página web. Electrodomésticos, pequeño electrodoméstico, televisores, telefonía e informática.
Contact info
Jose Artetxe 14, bajo, 20730, Azpeitia, Spain
- 91 903 83 83
- info@tiendaazul.com
- tiendaazul.com
Excellent!
Excellent!! Communication is absolutely perfect, less than one day to response. I’ll buy again.
I loved the experience, no troubles!
Thanks!

Reply from TiendaAzul electrodomésticos
Oven at great price. 100% recommended
I bought an oven from them and everything went great. The oven was workin, it arrived on time and at great price. I will buy again if I need!

Reply from TiendaAzul electrodomésticos
I purchased two fridge freezers a few…
I purchased two fridge freezers a few weeks ago. They were delivered and set up in the kitchen with all packaging removed and taken away. The appliances look great, very smart and very quiet. Thank you.
Compré dos congeladores de nevera hace unas semanas. Fueron entregados y colocados en la cocina con todos los empaques retirados y retirados. Los electrodomésticos lucen geniales, muy elegantes y muy silenciosos. Gracias.

Reply from TiendaAzul electrodomésticos
just brilliant service
just brilliant service. excellent savings too. communication fantastic. would unreservedly recommend this trader

Reply from TiendaAzul electrodomésticos
The best one the Transport Service
The best one the Transport Service, the guys were perfect!

Reply from TiendaAzul electrodomésticos

Reply from TiendaAzul electrodomésticos

Reply from TiendaAzul electrodomésticos
Ordered a fridge/freezer from…
Ordered a fridge/freezer from TiendaAzul. It took 1 week to arrive and they had sent the wrong colour. I sent it immediately back and they then couldn't tell me if the one I ordered was in stock or not, so I cancelled the order. 1 week later I am still awaiting a refund. I have now read their terms which says it can take 14 days to refund your money. This is crazy! However, the worst part is the lack of customer support. They take at least 1 day to answer by email and live chat is next to useless, however, it has been 3 days since I asked them a question and they still haven't answered. I would avoid at all costs and shop locally if you can.

Reply from TiendaAzul electrodomésticos

Reply from TiendaAzul electrodomésticos
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