While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
1.2
472 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tierbedarf Plus
Hello Vilademer,
vielen Dank für dein Feedback. Wir schätzen deine Unterstützung sehr und freuen uns, dass wir dir weiterhelfen konnten. Falls du noch Fragen hast oder weitere Unterstützung benötigst, stehen wir dir jederzeit zur Verfügung.
Mit freundlichen Grüßen
Die Lieferung hat länger gedauert als erwartet.
Reply from Tierbedarf Plus
Hello Leon,
Danke für Ihre Rückmeldung. Es tut uns leid, dass sich die Lieferung verzögert hat und wir verstehen Ihren Ärger darüber. Wir arbeiten kontinuierlich daran, unsere Lieferzeiten zu verbessern, damit Bestellungen künftig schneller bei Ihnen eintreffen. Wenn Sie möchten, hilft Ihnen unser Kundenservice gerne persönlich weiter.
Herzliche Grüße
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
