TierPoint Reviews 3

We inherited this albatross around our necks as part of a strategic acquisition that enlisted TierPoint's services long before we had any opportunity to evaluate them. We cannot wait to migrate away from them as they have done nothing but attempt to nickel and dime every step of the way. Today, services were shut down without warning due to a mix up where TierPoint initially pulled an auto-pay from the incorrect bank account (former company's bank account). Once that invoice was addressed, we were threated with another shut down of services in 4 days if we did not pay a $12.35 "overage" bill by its due date. Last month, a payment that was made on 3/2 (Monday) was assessed a $200+ financing charge because it was not paid by Sunday, 3/1 (nobody is in the office on the weekends). This is the culture of how they operate. Buyer beware and stay far away.

I’m a software business owner and contacted TierPoint about content hosted by them that was unlawfully distributing my copyrighted software.

On 17.12.2024, I submitted a DMCA takedown notice to TierPoint abuse contact with URLs and supporting evidence.

I did not receive any response, and the reported content remained accessible for months after that.

Based on this experience, I found TierPoint to be non-compliant with DMCA and copyright law, and their abuse/takedown handling non-existent.

I was a bit surprised to find one of their IT minions, Robert Honan, wishing Trump supporters dead on a social media app to be honest. They don't seem like a very pleasant bunch of people if you ask me.