Tignes Direct LTD Reviews 

127
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Family summer MTB holiday in Tignes 2026. Emma from Tignes Direct was superb from start to finish. I was a little nervous going with a new company but I shouldn't have. Emma did everything she could... See more

Company replied

Rated 5 out of 5 stars

Very easy booking process from start to end. The apartment in Tignes beat expectations - nice and modern, in particular the kitchen was like being at home with all that was supplied (much bett... See more

Company replied

Rated 5 out of 5 stars

Emma was incredibly helpful, answered all our questions and gave us really good advice for a family holiday, down to the minor details like ski hire, lift passes, getting around and arriving later tha... See more

Company replied

Rated 4 out of 5 stars

Enjoyable stay in Tignes. Our apartment was big but very dated and in need of modernisation. Random decor but otherwise comfortable. Loads of storage space. Microwave located very high up in the kitch... See more

Company replied

Company details

  1. Holiday Accommodation Service

Written by the company

Tignes Direct offer self catering apartments and hotels in resort of Tignes France.


Contact info

4.8

Excellent

TrustScore 5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(127)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Family summer MTB holiday in Tignes…

Family summer MTB holiday in Tignes 2026.
Emma from Tignes Direct was superb from start to finish. I was a little nervous going with a new company but I shouldn't have. Emma did everything she could to help and more. Highly recommend this company

July 25, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Jon thank you for your review. We're glad you enjoyed your stay in our apartment and it has been a pleasure welcoming you to your first summer holiday in Tignes. We hope to see you again in Tignes next summer.

Advertisement
Rated 5 out of 5 stars

Would recommend for a great ski holiday!

Booked for the second year with TignesDirect. Excellent apartment with all the amenities for a smooth ski holiday. Great service again. Would recommend!

April 4, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Lucy we're so glad you enjoyed your stay in Almes 1, it really is a lovely residence in a good location. We hope to welcome you back to Tignes again next season.

Rated 4 out of 5 stars

Very nice ski-in ski-out accommodation…

Very nice ski-in ski-out accommodation in the heart of Tignes Le Lac.

April 11, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

We're glad you enjoyed your stay in Bec Rouge in Tignes and it was a pleasure to be working with you again this season.

Rated 5 out of 5 stars

Fantastic service …

As soon as I email Emma with an enquiry she replies very quickly. She has been great at finding appropriate apartments for my extended family for a number of years. Emma always responds to any questions quickly and effectively. I would highly recommend Tignes Direct.

April 1, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Thank you for your kind review. It has been a pleasure working with you and we look forward to helping you find accommodation in Tignes again next season.

Advertisement
Rated 5 out of 5 stars

Tignes Le Lac trip 2026

Really friendly and helpful communication prior to our stay and during.

The accommodation was clean, spacious and warm.

March 21, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Alex, great to hear that you enjoyed your stay in Tignes and liked the apartment. Hope you had a safe journey home, thanks Emma

Rated 5 out of 5 stars

Very good

Emma gave us good advice, found an excellent hotel and was patient with our changing requirements. Will definitely go to her again the next time we want to go to Tignes

December 21, 2025
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

We're glad that you enjoyed your stay in Tignes and liked the hotel that we found you. We look forward to hearing from you when you return to Tignes next time.

Rated 5 out of 5 stars

We had an excellent time.

We had an excellent time.
The booking was easy and efficiently handled by Emma. There was quick email feedback and the information pack was very useful. The flat was as advertised.
We stayed in Bec Rouge and the flat was spacious, quiet and had good access to the piste. The keys were easy to pick up and the staff were helpful.

March 7, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Neil that's great to hear that you enjoyed your stay in Bec Rouge 511 and that the staff in resort were helpful. Do let us know if you would like us to pencil you in for next season. We hope to have our new rates by around mid-June, thanks Emma

Rated 5 out of 5 stars

Tignes accommodation booking

I heard about Tignes direct through a friend and dealt with Emma.
She has extensive knowledge of the area and has various properties/accommodations to book to suit your group size and budget.
She is very quick to respond to emails and puts your mind at ease.
Everything was very smooth.
Have recommended to friends and would use again.
We stayed at Chalet Quartz Hotel in Val Claret 2100m. The rooms are very modern, comfortable, well equipped and have a high end feel.
There is a ski room that is bigger than most and well equipped with boot warmers in the lockers. There is an XXL jacuzzi, steam room and sauna which are welcomed after a day on the slopes. There is also a cafe/bakery which makes food and drink on the go easy if you don’t want to cook yourself.
It’s ski in ski out. There are plenty of shops, restaurants, bars and ski rental.
What more could you want, we even had the perfect snow and weather conditions which added to an already great experience.
Thanks Emma.

Sam M

March 5, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Sam thank you so much for your review and also for providing such useful feedback about Chalet Hotel Quartz. We look forward to helping you find accommodation there again next season when we start taking bookings. Many thanks Emma

Advertisement
Rated 5 out of 5 stars

10/10, Couldn't Ask For Anything More.

Emma has been a pleasure to deal with from start to finish. Replies within minutes to emails and makes the whole booking of accommodation stress free. She also has great local knowledge and gave some great restaurant recommendations too.

I'm sure we will be booking through Emma again in the future.

10/10.

March 6, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Reiss thank you for your review and kind words. We're glad you enjoyed your stay in Tignes and found our recommendations for restaurants and bars useful. We look forward to working with you again next season, Thanks Emma

Rated 5 out of 5 stars

Apartment exceeded expectations…

Friendly and efficient customer service before travelling. The apartment exceeded expectations for size, comfort and location.

February 24, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Sarah thank you for your feedback. We're glad you liked the apartment in Val Claret and that is exceeded your expectations. We look forward to welcoming you if you decide to return to Tignes next season.

Rated 5 out of 5 stars

Easy to recieve and return the keys for…

Easy to recieve and return the keys for the apartment. The apartment was clean and according to the description.

February 21, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Charlotta we're pleased to hear that you enjoyed your stay in Tignes and that the apartment was as described. We look forward to working with you again next season if you decide to return to Tignes.

Rated 4 out of 5 stars

Tignes Direct provided excellent service and communication

Tignes Direct provided excellent communication and help when needed.
The accommodation was pleasant and good location to Paquis and Chaudannes lifts.

A minor issues with the apartment but easily resolved.

Will book again.

February 21, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

We're glad to hear hear that you enjoyed your stay in Tignes and the location of the apartment. Sorry to hear that you had some minor issues with the apartment. We have passed your feedback onto our agency in resort to help with future bookings. Many thanks Emma

Advertisement
Rated 5 out of 5 stars

Lovely Apartment in Tignes

Fabulous prompt contact with Emma. A comfortable and well provisioned, modern apartment, decent beds and plenty of hot water. Truly ski in ski out and attentive concierge. Would recommend.

February 21, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Rebecca we're glad to hear that you enjoyed your stay in Bec Rouge 511 and that you liked that the apartment is ski-in ski-out. We are taking pre-bookings for next season so do let us know if you would like to make a booking, Thanks Emma

Rated 5 out of 5 stars

Emma was really helpful and attentive…

Emma was really helpful and attentive and secured us a great deal in Val Claret, we would definitely use her again. Thanks.

February 6, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Paul we're pleased to hear that you enjoyed your stay in Hotel Vanoise and we look forward to hearing from you again if you decide to return to Tignes next season, many thanks Emma

Rated 5 out of 5 stars

Easy Stay for Snowboard Holiday

We rented an apartment through Tignes Direct and everything was really smooth. Emma was brilliant, great communication, very helpful, and provided plenty of useful information. The apartment was clean, in a great location, and super convenient, especially being able to park out front to unload gear. We really enjoyed our stay and would happily book again.

January 10, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Sarah we're glad to hear that you enjoyed your stay at Chalet de la Tour in the centre of Tignes Le Lac, and that you were able to take advantage of the parking on site to unload your luggage. We hope to work with you again next season, thanks Emma

Advertisement
Rated 5 out of 5 stars

Nice apartment very clean and well…

Nice apartment very clean and well equipped. Its spacious and quiet with good ski out/in access from Palafour Lift.

January 3, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

We're glad you enjoyed your stay and liked the apartment, especially it's location close to the Palafour ski lift. We hope to welcome you to Tignes again next season.

Rated 5 out of 5 stars

Great service would recommend

We booked an apartment through Tignes Direct and the process was excellent from start to finish. Emma was knrw the appartment well it it exceeded our expectations. Would definately recommend.

December 26, 2025
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Mark we're glad you enjoyed your stay in Tignes and liked the apartment. We look forward to working with you again next season.

Rated 5 out of 5 stars

We had a great value apartment with…

We had a great value apartment with great views. Communication is great from Tignes Direct. Definitely use them again.

January 3, 2026
Unprompted review
Tignes Direct LTD logo

Reply from Tignes Direct LTD

Hi Mark we're glad you enjoyed your stay in Combe Folle and liked the views from the apartment. We look forward to working with you again next season.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look