TikTok 

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See what reviewers are saying

Rated 1 out of 5 stars

TikTok is deleting my account for a false 'impersonation' claim, even though I am the original owner. Their in-app appeal button is BROKEN (Network Error), so I can't even upload my ID. I have sent ov... See more

Rated 1 out of 5 stars

I ordered $420 worth of vitamins on Micro Ingredients. They claimed there would be "free" shipping. However, my Paypal bill included $15.78 for shipping. When I tried to have it removed, Paypal sta... See more

Rated 1 out of 5 stars

It is extremely poor. Their response to you reporting bug issues via the app is to say it's been referred to a specialized team. Later you get another message telling you to report the matter via the... See more

Rated 3 out of 5 stars

Sooo… TikTok shopping? Honestly, it’s a bit of a mixed bag. The shopping side is chef’s kiss — easy to browse, loads of great deals, and I’ve definitely found some gems I didn’t even know I needed.... See more

Company details

  1. Software Company
  2. Media Company
  3. Social Media Agency

Information provided by various external sources

TikTok is the destination for short-form mobile videos. Our mission is to capture and present the world's creativity, knowledge, and precious life moments, directly from the mobile phone. TikTok enables everyone to be a creator, and encourages users to...


Contact info

  • West Georgia Street 1030, V6E 3M5, Vancouver, Canada

  • tiktok.com

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Tiktok promotes Scams

Tiktok promotes Scams. Have proof of over 30+ scams .Reported and I got banned for reporting the scam artist on live. To the point its every other scroll.. At this point a child would be a better filter..

March 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Tik Tok has been taken over by far left…

Tik Tok has been taken over by far left activists any comments about the liberals is classed as a violation and they ban you, I said when ICE in the USA has done its job can they come to Europe and help us, yep my account was banned and closed.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Only ai support😔😡

My account has been age restricted, so I can't use some features normally. I've already tried entering my card number to verify my age, but nothing happened. I really want to be able to message my friends again and keep my streaks. help me remove the age restriction or explain what I need to do to verify my age?-Age restriction

March 8, 2026
Unprompted review
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Rated 1 out of 5 stars

Tiktok = A waste of time tbh.

Having used "tiktok" for many months, I'd recommend against it. In my experience many posts displayed into my feed were being engineered and set up on a daily basis on purpose.
I found after scrolling a while a suspicious *crypto* advert would be placed for me to watch. Or tiktok jobs from tiktok shop involving the horrendous crypto offering, again. And again.
I had to fact check most tiktok stories and others posts, on AI or national news websites as they were simply false and misleading. Tiktok were using it to cause shock and awe, fear and surprise; like my feed and social media interaction was being used and influenced, & that's not why I signed up; for someone else's agenda.
I also noticed in my own behaviour that it was becoming addictive. Instead, better joy can be found in doing other wonderful activities such as; tai chi, reading a book, outdoors exercise, swimming, planting, cooking, photography, meditation etc, instead of wasting hours scrolling through someone else's planted videos. It felt like a team had been set up, with all knowledge about me and my life, to feed into tiktok daily videos and posts, it's harassment. It's Abuse.
I chose to delete the tiktok all consuming app.
Shame, as many people share life stories on their, but it was being used I feel by intelligence agencies to constantly target me, directly on purpose. Be careful, I have avoided it since.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible ! So many unclear restrictions, always everything about money , its business. I pay standard , but ...if you want more freedom , you need to pay ..more . I feel like i work free for tic tok. Sorry ...no

March 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Impossible mettere i follow su tiktok

Ho creato un account pochi giorni fa con l'app android di Tiktok. Appena registrato con la email e verificata, l'app mi ha chiesto se volevo verificare la presenza di amici con i contatti. Dato l'ok mi esce una lista di amici che io metto il follow ma... nulla non mi permette. Sono giorni che contatto l'assistenza dicendogli che non mi permette di seguire nessuno, neanche i vip e che sto a 0 follower. L'assistenza risponde robotico sempre le stesse cose, che gli dispiace, ma non possono risolvere. Schifo di applicazione e di servizio

March 2, 2026
Unprompted review
Rated 2 out of 5 stars

It's so very strange how those like…

It's so very strange how those like scores (hearts) of yours changes fast when you click on them. What's that? Then this banner comes up:"pay 4€ to get more wiews? This been going on for a long time now.

March 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Tictok has now banned the the live…

Tictok has now banned the the live viewing of brotherhood charity who are trying to raise money for the British veterans to ensure that ex soldiers don't live out on the streets in the cold and help put food in there bellies,what type of animals think that this is the right thing to do,they have now become a political weapon rather than a social platform for the people,they ban anything that doesn't follow there political gender and they have become just another propaganda machine that tries to control and dictate the common people who make them who they are,there quickly becoming a joke and people like with Facebook will not stand for it much longer

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Tictok is becoming useless

Ahm yeah, this platform is a joke. You post videos with music that it has and they keep muting it for copyright. Why do they have the music available, and you only talking to a robot. These platforms are starting to promote more crime & sensual things but anything positive they blocking and shadow banning.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Full of wrong uns

Full of wrong uns. Never known a social media app to be almost purely an app for asking for money. If they're not asking for gifts they will gladly give you Thier bank details to sent money lmao

November 29, 2025
Unprompted review

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