i ordered a significant amount of tiles comprising 3 different types. The company replied to all emails quickly, checking stock and delivered within 5 days as agreed. Quality at a completive price. Ve... See more
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At the back of Bow village, near Crediton there is a hidden gem. Tile Kingdom is a very special ceramic warehouse with an excellent range of tiles, some of which are exhibited in their brand new dis... See more
I can highly recommend Tile Kingdom as we recently purchased The Verona tile in Loft White. Jane was the wonderful person who took my call when I enquired about stock. She was exteremly professi... See more
I bought 11sq meters of The Glacia Porcelain tile 300x600. The minute they were installed they started taking in water. Tile kingdom have done absolutely nothing but pass the buck between the supplier... See more
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Company details
Written by the company
We are a family run business based in Devon with many years of experience in the tiling industry. We specialise in high quality ceramic, porcelain, mosaic, and natural stone tiles as well as 20mm outdoor porcelain pavers. We pride ourselves on providing a great service as an online retailer of tiles to homes across the UK, as well as being able to offer a personalised service to local businesses and customers. As a family-owned business, you can trust us to give your family the same care and attention that we give to ours.
Contact info
Units 5&6, East Langford, EX17 6HX, Crediton, Bow, United Kingdom
- +44136382768
- info@tilekingdom.co.uk
- tilekingdom.co.uk
4.3
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 48 hours
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Great service
I was able to talk to someone to make sure i ordered the right tiles and they were in stock.
I got a fast and efficient service.
Thank you
June 5, 2024
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Delivered with care and on time
June 2, 2024
Good service throughout and answered…
Good service throughout and answered the phone and my query when I called.
May 28, 2024
Everything was done to source and…
Everything was done to source and facilitate our order. Greatly appreciated the time given to our questions and requests over the phone. Delivery was excellent.
May 1, 2024
Brilliant company
Brilliant company, best prices I’ve found and second bathroom completed, I’ll be back! Would highly recommend!
April 3, 2024
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Customer service is excellent I phoned…
Customer service is excellent I phoned to see when my delivery was it should have been, today I was told 30 min later phone call sorry update from delivery co it definitely tougreat customer service didn't have to ring me back but took the time too.
April 28, 2024
Great Service
Really pleased with my new bathroom tiles. The best price I could find online. They arrived by courier on time. Well packaged and in perfect condition. Would recommend!
April 19, 2024
Unprompted review
Great choice of great products at great…
Great choice of great products at great prices with great service and delivery. What more could you want.
April 7, 2024
Terrible service worst company ive…
Terrible service worst company ive dealt with be very careful. Ordered tiles and was sent a alternativetile which wasnt even bad quality. Informed and there said tiles are perfect but my tiler said its poor quality and not co.patible to 2mm joints...There took 25% off the refund plus collection charge. Over £300 lost... be very careful stay far from these people
March 4, 2024
Unprompted review
Reply from Tile Kingdom
We are sorry to hear you had a less than satisfactory experience with our company. We strive to offer impeccable service, as was the case with your order. We informed you that the tile you had ordered was temporarily out of stock and offered you the choice of placing your tiles on back order or cancellation and even provided you with a similar alternative for consideration. We also offered to price match the alternative at considerable cost to ourselves. After considering all options, you asked to be sent the alternative tiles with the agreed discount, which were delivered promptly. When we received your complaint of faulty tiles, we had them thoroughly examined by our supplier’s Quality Control Department who confirmed that they were in perfect condition. The charges you incurred for returning non- faulty goods were in alignment with our Terms and Conditions and are standard for this industry. We arranged collection for you and issued your refund promptly. We feel that we have offered you extremely good service and hope that you can appreciate our cooperation with your requests at every stage of this process.
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Quick delivery only took 1 day
Quick delivery only took 1 day. Had to order extra tiles this was no problem and received them within two days. First class and would definitely recommend.
Thank you once again Tile Kingdom.
March 7, 2024
Thankyou.From ordering my tiles to a…
Thankyou.From ordering my tiles to a quick delivery the service I received was excellent.
March 4, 2024
Extortionate delivery fee
Sample tile was fine but they fail to mention until purchasing the extortionate cost of delivery, £32 worth of tiles and £25 for delivery making it over £55 all in.
February 29, 2024
Reply from Tile Kingdom
Hello,
It is unfortunate to read this review, especially when we haven’t been approached directly to offer an explanation first.
We offer FOC shipping on all samples and FOC shipping on all orders above £300. This is clearly marked on the homepage of our website and on a scrolling banner on every single page of our website. Orders that fall below this threshold are subject to a reasonable £25 pallet delivery charge. This is well below the industry average.
Excellent Service
Fast ordering, great price and very fast delivery.
Excellent service.
February 11, 2024
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Delivered on time
February 11, 2024
Good service
Tiles arrived safely, well packed and in good condition. Website easy to navigate and telephone staff very helpful. Really good service and competitively priced product
February 8, 2024
Very efficient and reliable company
Very efficient and reliable company, order came so quickly I couldn’t believe it . I will definitely recommend this company to everyone
February 6, 2024
Good web site ordered with sample and…
Good web site ordered with sample and arrived next day amazing service thanks
February 2, 2024
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Fast delivery and competitive price
Fast delivery and competitive price. We were looking for a specific tile to match our existing, and they were hard to come by. Not only did Tile Kingdom have them in stock, but their price was the best we could find. Delivery by pallet within 5 working days, what a service!
January 18, 2024
I'm very happy with the tiles.
I'm very happy with the tiles. Although not tiled yet.
I spent a long time searching for those specific tiles as seen them a few years ago and didn't know if they were still available.
Delivery was very prompt.
I called before ordering, and spoke to a very helpful lady who confirmed that the tiles were in stock.
A happy customer!
December 9, 2023
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