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See what reviewers are saying

Rated 5 out of 5 stars

I ordered a tile sample via eBay. I've ordered lots of ice samples but Roccia were the only ones to contact me and ask how it was. They even sent me more pictures of the particular tile in use in a ba... See more

Rated 5 out of 5 stars

I ordered some samples and they arrived correctly promptly, free of charge. I cant rate highly enough the customer care received from Kate following this, checking if there was anything i needed witho... See more

Rated 5 out of 5 stars

My wife and I visited Roccia and purchased some wall and floor tiles for our orangery. We were assisted by Kahlid . This young man set a standard of personal service I very rarely find these d... See more

Rated 5 out of 5 stars

We were helped by various members if staff and once we had selected we spoke to Issy and asked for advice, he was very helpful Unfortunately one of the tiles we had selected were not available... See more

Company details

  1. Tile Store
  2. Bathroom Remodeler
  3. Flooring Contractor
  4. Home Improvement Store
  5. Interior Designer
  6. Kitchen Supply Store

Written by the company

Be Creatively Unique with Roccia, the UK’s largest independent tile, bathroom, and kitchen showroom. With over 44,000 square feet of show space, the Roccia Design Centre has everything needed for home renovations all under one roof, now including home automation, bespoke windows and doors and a luxury furniture department. Also, displaying the most comprehensive range of tile brands in all of Europe! Established in 1994 on the core values of ‘Family, Excellence and Inspiration’. Roccia offer a first-class bespoke service, from initial design consultations with our award-winning designers, right through to final home installations. Supplying everyone from individual customers, commercial businesses, developers, and even traders.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

212 reviews

5-star
4-star
3-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Beautiful tiles

Beautiful tiles! I’ve been using Roccia for 3 years now and their tiles have produced the most beautiful bathrooms on my renovations and my own self build. Erfan was great organising the tiles for my self build and helping me make a decision on tiles. Couldn’t be happier with the end result

January 1, 2022
Unprompted review
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Reply from ROCCIA

Hi Abbi, thank you for the amazing review. I'll pass your feedback on to Irfan, he'll be happy to hear about your experience. We look forward to seeing you again in the future. 😊 - Liz

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Rated 5 out of 5 stars

ABOVE & BEYOND

Roccia Tilemart went above and beyond when choosing and ordering our floor and ceiling tiles from their stunning Preston showroom. Nothing was to much trouble, all the staff and I mean all the staff were polite and courteous at all times even when I went back with overstock after our bathroom was finished. I can not rate this company highly enough, Shop with confidence. 10/10

December 15, 2022
Unprompted review
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Reply from ROCCIA

Hi Brian, thank you for the lovely 5-star review. I'll pass your feedback on to the team, they'll be happy to hear about your experience. We look forward to seeing you again in the future. 😊 - Liz

Rated 5 out of 5 stars

Bathroom tiles

Ishy! Ishy is the man to go and see, he’s loads of patience and very helpful.

December 3, 2022
Unprompted review
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Reply from ROCCIA

Hi, thank you for the lovely 5-star review. I'll pass your feedback on to Ishy, he'll be happy to hear about your experience. We look forward to seeing you again in the future. 😊 - Liz

Rated 5 out of 5 stars

Went into the show room and asked for…

Went into the show room and asked for some help with tiles and options was served by Ishy. He was great, couldn’t do enough sorted it all out for us and even when we was short of tiles sorted it out on the phone to go straight to the warehouse. The guys are the warehouse was always so helpful. Also love our tiles! Would highly recommend. Thanks guys

November 13, 2022
Unprompted review
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Reply from ROCCIA

Hi Sally, thank you for the lovely review and recommendation. I'll pass your feedback on to Ishy, he'll be happy to hear about your experience. We look forward to seeing you again in the future. 😊 - Liz

Rated 5 out of 5 stars

High End Tiles…

Wow what a fantastic experience going to Roccia Bolton, just wish we had discovered it before. Wanted Marble tiles for the bathroom what an excellent choice we had made better by the superb assistance of Ash he was so help all the way through, the suggestions and ideas he made were amazing, now that we have seen our purchase finally on the walls we can see what he was talking about. Defiantly be going back to Bolton and recommend to all friends and colleagues at all price ranges

September 17, 2022
Unprompted review
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Reply from ROCCIA

Hi Sally, thank you for the amazing 5-star review and recommendation. I'll pass your feedback on to Ash, he'll be happy to hear about your fantastic experience. We look forward to seeing you again in the future. 😊 - Liz

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Rated 5 out of 5 stars

After spending weeks looking at tiles I…

After spending weeks looking at tiles I went to Roccia and was surprised by the huge selection and the price, very reasonable, the young gentleman Ishy, was so helpful, he gave me lots of options regarding bathroom tiles and even managed to get the tiles delivered early for me, well worth a visit

October 10, 2022
Unprompted review
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Reply from ROCCIA

Hi, thank you for the lovely 5-star review. I'll pass your kind words on to Ishy, he'll be happy to hear about your experience with him. We look forward to seeing you again in the future. 😊 - Liz

Rated 5 out of 5 stars

We had a great experience choosing the…

We had a great experience choosing the tiles for our new bathroom. Irfan at Roccia preston was really helpful, showing us different tiles and how they could match together. We would definitely come back and recommend his service to others.

September 3, 2022
Unprompted review
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Reply from ROCCIA

Hi Amarah, thank you for the 5-star review and recommendation. I'll pass your kind words on to Irfan, he'll be happy to hear about your experience with him. We look forward to seeing you again in the future. 😊 - Liz

Rated 5 out of 5 stars

Returning customer at the Bolton…

Returning customer at the Bolton branch. Can’t recommend Roccia, and particularly Ash, enough for their level of service.
Incredibly knowledgeable and helpful with his advice and support whilst not being overly ‘salesy’ or pushy.
Provided with a couple of coffees whilst we had a browse and had all of our questions answered before securing our perfect tile at a fantastic price.
I’m sure all of the staff are great but if you want a vast amount of choice, impartial advice and first class customer service then go to see Ash at Roccia and you won’t be disappointed!
Thanks again.
Dale and Kelsey Latham.

October 23, 2022
Unprompted review
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Reply from ROCCIA

Hi Dale, thank you for the 5-star review and recommendation. I'll pass your details onto Ash, he'll be happy to hear about your experience with him. We look forward to seeing you again in the future. 😊 - Liz

Rated 4 out of 5 stars

Great service

Excellent choice of tiles and great customer service across the store. We have visited Roccia many times and Shiraz is always extremely helpful & patient!
The combination of Shiraz’s advice & the choice of products has certainly made our decision making a lot easier. Thank you. Mr & Mrs Kippax

September 28, 2022
Unprompted review
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Reply from ROCCIA

Hi Tania, thank you for the 4-star review. I'm glad that you're impressed with our choices of tiles and the service that you have received from Shiraz. We will pass your lovely review on to Shiraz, he will be glad to hear about another happy customer. We hope to see you again in the future! 😊 - Liz

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Rated 5 out of 5 stars

All the staff are very helpful

All the staff are very helpful, particularly Ishy who spent time going through all our options. Could not fault him, thank you so much.

October 17, 2022
Unprompted review
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Reply from ROCCIA

Hi Emma, thank you for the 5-star review. We will pass your lovely review on to the team and Ishy, they will be glad to hear about another happy customer. We hope to see you again in the future! 😊 - Liz

Rated 5 out of 5 stars

Excellent.

Excellent service yet again. Super price and product. Would highly recommend.

October 2, 2022
Unprompted review
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Reply from ROCCIA

Hi Julie, thank you for the great review and recommendation. We're glad that your service was excellent and you're happy with our prices and products. We will pass your lovely review on to the team, they will be glad to hear about another happy customer. We hope to see you again in the future! 😊 - Liz

Rated 5 out of 5 stars

Ishy was so friendly and helpful

Ishy was so friendly and helpful, his knowledge was outstanding.

September 30, 2022
Unprompted review
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Reply from ROCCIA

Hi Gail, thank you for the great review. We will pass your lovely review on to Ishy, he will be glad to hear about another happy customer. We hope to see you again in the future! 😊 - Liz

Rated 5 out of 5 stars

Brilliant, would recommend

Such helpful staff, reasonable prices and good offers. Great customer services. Irfan was especially helpful. Would recommend.

September 29, 2022
Unprompted review
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Reply from ROCCIA

Hi Ashleigh, thank you for the lovely review and recommendation. We will pass your lovely review on to Irfan, he will be glad to hear about another happy customer. We hope to see you again in the future! 😊 - Liz

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Rated 5 out of 5 stars

excellent from start to finish!

You can't fail to be impressed with the variety of tiles on display at the Roccia Bolton Showroom where prices are only matched by their excellent customer service. Zuber & Jill were so helpful and friendly when my wife and I were picking tiles for our kitchen floor, even working out how many we would need including all the adhesive and grout etc, the whole process was so easy and stress free from start to finish. I would definitely recommend Roccia Bolton to anyone looking for tiles for their next project, you won't be disappointed!

September 14, 2022
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Reply from ROCCIA

Hi Michaela, thank you for the lovely review and recommendation. We will pass your lovely review on to Zuber and Jill, they will be glad to hear about another happy customer. We hope to see you again in the future! 😊 - Liz

Rated 5 out of 5 stars

Just bought tiles for a new bathroom…

Just bought tiles for a new bathroom from Roccia. Great choice and fantastic service from Shiraz. Would definitely recommend this place.

August 3, 2022
Unprompted review
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Reply from ROCCIA

Hi Tony, thank you for the lovely review and recommendation. We will pass your lovely review on to Shiraz, he'll be glad to hear about another happy customer. We hope to see you again in the future and be sure to tag @rocciatiles on social media once your bathroom project is complete. 😊 - Liz

Rated 5 out of 5 stars

High quality tiles and material with…

High quality tiles and material with room for manoeuvre on price based on quantity. Really helpful and friendly, kept informed of delivery and my bathrooms look great! Also took some extra tiles back with zero hassle! Thank you.

July 28, 2022
Unprompted review
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Reply from ROCCIA

Hi Asif, thank you for the amazing review! We will pass your lovely review on to the team, they'll be glad to hear about another happy customer. We hope to see you again in the future. 😊 - Liz

Rated 5 out of 5 stars

1st Class Service

I live in Kent but visited Roccia Preston whilst staying with my daughter. Magnificent place and found just what I was looking for. Returning home I contacted them requiring a small order and was lucky enough to deal with Ishy who has been incredibly helpful nothing was too much trouble and I appreciate that. Thank you
Sue from Kent

July 28, 2022
Unprompted review
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Reply from ROCCIA

Hi Sue, thank you for the amazing review! We are glad you enjoyed your visit to Roccia Preston. We will pass your lovely review on to Ishy and the team, they'll be glad to hear about another happy customer. We hope to see you again in the future. 😊 - Liz

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Rated 5 out of 5 stars

Great Customer Service

Big thank you to Naz for his patience and understanding of our project. So much to choose from yet Naz approached us and we felt less confused. He instantly came on board to our vision and helped us chose all three bathrooms. me and my partner finally agreed on something after months of research and looking at numerous tile places. Choices of tiles are endless @ Roccia however with the right person on your side it makes it a ease to bring the vision together, a credit to the company. Once again thank you to Naz and the team at Roccia bolton.

July 14, 2022
Unprompted review
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Reply from ROCCIA

Hello Mrs Vali and thank you very much for the kind review! We are very happy to see you have had a great experience with Roccia and will share your lovely feedback with Naz and the team. They will be delighted to see you have achieved the perfect vision for your bathrooms! We hope to see you again soon, and if you would like to stay up to date with our products and promotions, please follow our social media channels @rocciatiles

Rated 5 out of 5 stars

Brilliant service at Bolton Branch

Can not thank Roccia and Nas at Bolton branch enough! We had fantastic service when we purchased our tiles well over 12 months ago. We have only just got the bathroom done and were 7 tiles short and the lead time was 6 weeks... NAs and the team pulled it our of the bag for us and even removed a few tiles form the display to get us over the line.. Brilliant service all round.

July 6, 2022
Unprompted review
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Reply from ROCCIA

Hi Adam, thank you so much for the amazing review! We are very happy to see you've had a great experience with us and hope to be able to help you again in the near future!

Rated 5 out of 5 stars

Excellent service

Excellent choice of tiles and a wonderful customer service experience.
We were having multiple rooms done at the same time so made regular visits for supplies. Shiraz was wonderful with his advice saved us time and money - thanks so much

July 3, 2022
Unprompted review
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Reply from ROCCIA

Hello there and thank you so much for the great review! We are delighted to see you have had a great experience and will share your lovely feedback with Shiraz as well. We hope to see you again in the future!

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