Very easy order process and super quick delivery. Excellent response to a box of tiles broken in transit. Cannot be faulted. Great customer service.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really impressed with service messages/questions answered promptly.. bought bathroom tiles Nature and Nature grey. Delivery all as you would want on time etc however some were broken but this was exp... See more
Company replied
Give Andy, Mike and their team your business. Its rare these days you'll meet a business owner who contacts you because he's concerned his supply chain may be delayed - not only did Andy reach out but... See more
Company replied
Just discovered this little gem, unfortunately we have already purchased our tiles but still needed trim. Service most helpful and polite, range of tiles on display were phenomenal, definitely look t... See more
Company details
Written by the company
UK's Online Tile Shop. Choose From Thousands of Quality Tiles. Buy Online Now. New Trends.
Contact info
4, Woodbury Business Park , EX5 1AY, Exeter , United Kingdom
- 01392 682879
- shop@tiles.uk.com
- tiles.uk.com
Give Andy, Mike and their team your business
Give Andy, Mike and their team your business. Its rare these days you'll meet a business owner who contacts you because he's concerned his supply chain may be delayed - not only did Andy reach out but he also gave really good advice on how to order the Zurbaran from the same batch - so we don't get color differences we may not like - I like that - free impartial advice from a professional - Many thanks Andy and team - the tiles (Zurbaran Turquoise) arrived a day or two after order placed - easy tracking and a fab price. Credit where credit is due. Will use again. H.Stewart.

Reply from Britain's Got Tiles
Bathroom tiles
Great help and advice in the showroom when picking out tiles, ordering online and collection was really easy. Overall great service would definitely recommend.

Reply from Britain's Got Tiles
The product's quality is superb and the…
The product's quality is superb and the service provided is excellent. Highly recommended!

Reply from Britain's Got Tiles
Very prompt service
I have written a review before re these…repeat review
I have written a review before re these beautiful tiles
Great professional company to deal with…
Great professional company to deal with ! - Processed my orders swiftly and tiles arrived the following day as promised. When I had to follow-up with them the customer service was great - I would highly recommend.

Reply from Britain's Got Tiles
Super happy with this company
Super happy with this company. Incredibly helpful and efficient staff. Needed some tiles urgently and I got them the very next day having placed an order late the afternoon before. I would definitely recommend them and will be using them again for any future work. Thank you
Great products, great after care.
Very good customer service. Mike was incredibly helpful.
Excellent transaction
Very friendly staff member on the phone.
She was knowledgeable and couldn’t be more helpful. My tiles arrived safely due to excellent packaging and precisely when promised. Highly recommended!
Excellent service.
Very quick delivery
Very quick delivery. Beautiful tiles (Zurbaran vanilla). No tiles broken.
Fantastic service and prompt response
Fantastic service and prompt response. Love my tiles.
Excellent communication and very helpful
Just discovered this little gem
Just discovered this little gem, unfortunately we have already purchased our tiles but still needed trim. Service most helpful and polite, range of tiles on display were phenomenal, definitely look there first for our next project. Ann and Steve Farrow,
We made an order online
We made an order online, then had a phone call to say the stock hadn't been updated and if we'd like to pick something else. Went into the showroom and they couldn't of been more helpful. Highly recommend
I had recently bought Vernisage Jungle…
I had recently bought Vernisage Jungle design tiles from International Tiles & bathroom. Not only their price was the best by a huge margin, their service was par excellent. From the initial advice to the point of delivery, Mike from the sales team was very friendly, cordial and approachable. I needed some urgent aftersales service.
Their promptness was amazing. Well done and keep it up.
A very happy customer.
S M, London
Brilliant experience with Chris at the Bridgwater store
I'd skip the website and head to the Bridgwater store, where the customer service is fantastic. Chris was brilliant in giving us ideas when we weren't sure, and putting together tile sample packs for us. He showed us countless tiles and was helpful, very patient and cheery throughout. We are delighted with our tile choices and can't recommend Chris and the Bridgwater store enough.
Only ordered some samples but they came…
Only ordered some samples but they came very quickly. Many thanks.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







