Timberlivingcompany Reviews 

34
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Avoid ! Delayed my project promising delivery, then still didn’t have them in stock a week later… very poor communication.

Rated 5 out of 5 stars

Excellent service and product. The orchard we ordered was high quality, extremely well cut and milled and delivered safely. Every time I called customer service they provided an update (always called... See more

Rated 5 out of 5 stars

Ordered some Western Red Cedar cladding. I never received an email confirmation however calls and emails were answered and the order was delivered promptly as promised. I allowed too much for waste... See more

Rated 5 out of 5 stars

I don't usually write reviews, but I felt this one was well deserved. I had a great experience with this company. When I placed my order, the company address was accidentally mixed up with my h... See more

Company details

  1. Flooring Store
  2. also in
  3. Landscaping Supply Store
  4. Lumber Store
  5. Wood and Laminate Flooring Supplier

Written by the company

The Timber Living Company has fast become one of the UK's largest online flooring, landscaping and hardwood retailers. Our aim is to provide our customers with a stress-free shopping experience when looking for brand new cladding, skirting, doors or flooring. With hundreds of products available on our website right now, there's more choice than ever before, meaning you can find the exact product to enhance your home. Over 20 million pounds worth of goods in stock at all times available across hundreds of products. Fast and top class delivery - We are proud to be able to deliver our products nationwide with options for next day and named day deliveries. We are passionate about customer service. Whether it's flooring or cladding, Timber Living has a dedicated, experienced team of staff on hand with extensive knowledge of all the products we offer. They will be there to answer your call and give you the help and advice you may need when choosing your timber products. Today, Timber Living Company offers a nationwide delivery service from our office and national distribution center based in the Midlands. Our site offers a number of services including timber storage, ordering and selection services, along with added value machining and finishing services. Our job is to make purchasing our timber products as enjoyable and simple as possible. Our dedicated teams work 5 days a week and are here to answer all your questions, listen to all feedback and take your orders so please do not hesitate to get in touch via Phone, E-mail or our live chat services.


Contact info

4.2

Great

TrustScore 4 out of 5

34 reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(34)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Western Red Cedar cladding

Ordered some Western Red Cedar cladding. I never received an email confirmation however calls and emails were answered and the order was delivered promptly as promised. I allowed too much for waste as the quality was such only the off cuts were wasted not any poor quality waste. I would use again and recommend.

March 26, 2026
Unprompted review
Rated 3 out of 5 stars

I had initially left a one star review

I had initially left a one star review, however, goods have now arrived, no communication from company until I left a review on trust pilot , don’t think it’s much to ask for a reply to an email or phone call during office hours. Prices were very competitive and good product, hopefully my experience was a one off.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great service.

Great service..asked these guys to hold my order until after my holiday which they were happy to do and they shipped the items the day of my return.

Cedar battens came well protected and were in great condition, Due to a change of plan for my project my second order for more wood was delivered a few days after I ordered it,

September 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Cedar

First time i have used Timberlivingcompany and cant fault sevice . Clading was deliverd sooner than expected and was well wraped to protect from damage.

February 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service from start to finish web…

Great service from start to finish web site easy to use. Professional customer service chat, samples arrived promptly and so did final order, all packed and wrapped well
Can’t fault anything will use again and forwarded onto my friends.
Shelley Smyth

July 1, 2024
Unprompted review

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