It was great to discover window frame kits exist. Not so great as an amateur buyer to receive no instructions on how to use the clever plastic joining pieces. After the first frame I realised the plas... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Found what I wanted easily enough on the website and was able to add request for specific cut to length. Contacted the supplier via email to ask about best practice use of the product (softwood... See more
Awesome customer service by all at Nottage ,friendly and professional. Boys in the yard go the extra mile to help you , dropping everything to get your wood sorted for you and even put it in your car.... See more
This company is absolutely amazing, timber cost fraction of the cost of the big d.i.y retailers. I received delivery within 2 days of ordering. I will definitely get any timber I need in the future fr... See more
Company details
Written by the company
Originally established to cater to local joineries, our timber yard has flourished into a comprehensive resource for builders, local authorities, and DIY enthusiasts across South Wales. With a rich legacy spanning over four decades, Nottage Timber Merchants prides itself on a diverse stock and dependable service, bolstered by a fleet of delivery vehicles ensuring prompt supply. In response to evolving needs, we've embraced the digital age, bringing our extensive range of products and services directly to your fingertips. Our newly launched website offers seamless access to our offerings, making procurement easier than ever before. Renowned for our bespoke solutions, Nottage Timber Merchants boasts a state-of-the-art machining shop and a seasoned team of craftsmen, each possessing a wealth of experience in advanced timber machining. From custom fittings to intricate designs, there's little we can't bring to life. Whether you're embarking on a large-scale construction project or a weekend DIY endeavor, trust Nottage Timber Merchants to provide the quality materials and expertise you need to bring your vision to fruition. Explore our online catalog today and discover why we're the trusted choice for timber solutions in South Wales and beyond.
Contact info
29 Heol Mostyn, CF33 6BJ, Bridgend, United Kingdom
- 01656 745959
- websales@nottagetimber.co.uk
- timberonline.co.uk
4.7
Excellent
119 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
excellent service
December 1, 2024
Advertisement
Very helpful staff
My order was v small but I would like to say how helpful the staff were on the day when collecting. I had not been to the yard before and found the staff to be very helpful, knowledgable and courteous.
November 17, 2024
Accepted my order and without warning…
Accepted my order and without warning or explanation cancelled my order....didn't have curtosey to inform me reason for cancellation.
November 22, 2024
Reply from Nottage Timber Merchants & Joinery (Nottage Joinery Ltd)
Hi Zafar, I have our call logs from the morning of your order and can see we tried calling no less than 3 times between 9am and 11am. Your billing address from your click-and-collect order is nearly 300 miles away from our timber yard. If we did proceed with your order, then it would be non-refundable as it is a special order item.
If you did wish to proceed with your order, I am happy to offer a discount on the timber firrings as an apology for cancelling your original order. Please bring your original order with you, and I will ensure a discount is applied to your order.
Kind regards
This company is absolutely amazing
This company is absolutely amazing, timber cost fraction of the cost of the big d.i.y retailers. I received delivery within 2 days of ordering. I will definitely get any timber I need in the future from nottage. If I could give more than 5 stars I would lol.
November 20, 2024
Advertisement
There was a problem with delivery which…
There was a problem with delivery which was the couriers fault, Nottage stepped in and sent a replacement immediately - product arrived and I was very impressed with the ease of assembly and quality - fully recommend these guys.
October 28, 2024
Advertisement
An honest update
This is an honest review and I will start by saying the product I ordered was absolutely fine and just as described. My issue was the lack of communication and updates as it was due to arrive between 2-5 working days and we hit didn’t I had to ring to find it was out of stock. There is a petal but it didn’t update and it took another call to find out it was going to be shipped the next week. I could have just been unlucky and I would use them again to be honest. The product was good value for money
October 21, 2024
A quick delivery with a very…
A quick delivery with a very competitive price a very good service
October 18, 2024
Advertisement
Good quality and value
Website easy to use, ordered some PSE timber, delivery took a few days but I wasn't in a rush and saved me getting the car dirty. Driver was friendly and checked the correct quantities had been provided.
September 21, 2024
Great product
Great product, great price and super speedy delivery. What’s not to like.
September 25, 2024
Almost immediate service and timber cut…
Almost immediate service and timber cut and trimmed to my requirements
September 25, 2024
Great company
Communication was good. Told me he was on his way. I told my Mrs. She opened the gate for him to put it in the garden no troubles
September 25, 2024
Advertisement
They send a message the day before…
They send a message the day before delivery
Then phone you on the day to say we are on our way
The delivery driver is so cheerful and friendly .
September 20, 2024
Another fantastic delivery of quality…
Another fantastic delivery of quality timber left on my drive as per instructions
September 19, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.