Timberwindowsmaidstone Reviews 2

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Quality product. Poor service.

Generally happy with the overall product albeit expensive. We had two doors installed and four windows.
But, the main area of concern was with the poor quality finish and installation of the doors and windows. Because it was so hard to actually get someone to come back and make good (3rd party fitters), we resorted to using our builder to give the product a professional finished look.
Regrettably I can’t recommend this company and wouldn’t use them again.

February 12, 2026
Unprompted review
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Rated 1 out of 5 stars

Beware Upfront Payment

Beware: Upfront Payment, Poor Consultation, Inaccurate Ordering and Ongoing Delays

This company requires full payment before confirming an installation date. If problems arise, resolution is extremely difficult. We have experienced significant delays/inconvenience, property damage caused by their contracted scaffolders during preparation, inaccurate surveying, poor consultation, and the supply of an incorrect order, among other minor issues. 25 weeks after paying the deposit, they are still unable to provide a confirmed completion date.

If you are considering this company, I strongly recommend conducting thorough research, seeking personal recommendations, and fully understanding the implications of their payment terms before committing.

December 5, 2025
Unprompted review

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