Timpi Reviews 14

TrustScore 2 out of 5

2.0

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Company details

  1. Business Administration Service

Written by the company

Timpi provides expert personal assistant services. Our dedicated teams of personal assistants are here to take care of errands and to-do lists for businesses, households and people with too much on their plates.


Contact info

2.0

Poor

TrustScore 2 out of 5

14 reviews

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Rated 1 out of 5 stars

Unprofessional and disrespectful…

Unprofessional and disrespectful recruitment process

I recently went through this company’s recruitment process and found it to be unnecessarily lengthy and time-consuming. After completing a very detailed application, a series of extensive tests and participating in two phone interviews, I was extremely disappointed by the way the process concluded.

I have been working remotely with a wide variety of clients for over nine years, bringing a broad and diverse skill set to the table. Despite this, I received an abrupt email informing me that I had not been successful — with no explanation or feedback provided, despite the considerable time and effort invested.

I find it highly unprofessional for a company to refuse feedback after putting candidates through such a demanding process. It shows a lack of respect for applicants’ time and experience. They claim to seek only the “best” talent, yet seem to have completely unrealistic expectations. If nine years of solid, proven experience is not sufficient, one has to wonder what exactly they are looking for — and whether even they know.

Moreover, it is ironic that they demand excellence from candidates while failing to hold themselves to the same high standards. A company that truly wants the “best” should treat applicants with professionalism and courtesy throughout the recruitment process.

I would not recommend wasting your valuable time with this company unless you are prepared for a drawn-out process with little regard for your effort or expertise.

April 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Caution for Applicants: My Experience with Timpi

I don't usually leave reviews, but I felt compelled to share my experience with I spent a significant amount of time going through their recruitment process, only to be completely ghosted at the end. When I followed up to ask about next steps, I was told I wasn’t successful—without any meaningful feedback.

As someone who also runs a VA company, I expected a much more professional and respectful approach, especially from a business that’s been operating for years. Unfortunately, this experience fell short of that.

If you're considering applying, proceed with caution—you may end up feeling undervalued and unheard, just as I did.

April 10, 2025
Unprompted review
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Reply from Timpi

Thank you for taking the time to share your feedback. I’m genuinely sorry to hear that your experience with our recruitment process left you feeling undervalued and unheard — that’s never our intention.

We hold an incredibly high bar when it comes to building our team, and our recruitment process is intentionally rigorous because we’re committed to working with only the very best in the industry. I absolutely understand how frustrating it can feel to invest time in an application and not receive the outcome you were hoping for, and I do wish we had been able to provide more tailored feedback at the time.

Please know that we never take for granted the effort it takes to apply, and we’re constantly reviewing how we communicate throughout the process to ensure applicants feel respected and acknowledged, regardless of the outcome.

Wishing you and your business all the very best.

Rated 5 out of 5 stars

I have been using the Timpi service for…

I have been using the Timpi service for a few months and the care and attention from both Stephanie and her team has been first class.

What has really stood out is the proactive practical ways I can utilise to grow my business. This has resulted in numerous new connections and to date one new instruction.

The Timpi experience has been very professional and I would (and have) recommended them to anyone looking to receive the gift of time.

January 10, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I used Timpi whilst I had a member of staff on maternity leave. They provided an excellent service. Naz was extremely efficient and responsive. I would highly recommend their services and would use them again in the future.

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

I cannot recommend this VA service highly enough

Before I discovered the amazing Timpi, I was literally drowning and inundated with business and personal admin, invoices, spreadsheets, messages, emails, cash flow forecasts, the list goes on and on, literally everything that I hate about that side of being in business. I can now completely focus my attention to what I love doing the most, my actual job and building the business. I can now leave everything in the very capable hands of my amazing VA, Steph. She takes care of absolutely everything! I was a little cynical at the beginning as we’d only ever video call, but I can honestly say it works brilliantly and helps with the discretion side of running a business. I cannot recommend this VA service highly enough…

July 23, 2021
Unprompted review
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Rated 5 out of 5 stars

Steph and the team were fantastic

Steph and the team were fantastic, very organised, very accommodating and made the whole process easy.

Claire fitted in smoothly and quickly got up to speed, bringing real value to our workflow. She was a pleasure to work with and I'd recommend Timpi to anyone. Great organisation.

June 21, 2021
Unprompted review
Rated 5 out of 5 stars

I've been using Timpi's services for…

I've been using Timpi's services for over two years and couldn't recommend the virtual assistants more highly. They have revolutionised my life through the help and assistance they provide. The packages are tailored to your needs and the assistants are responsive and extremely helpful.

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

Timpi provided a first-rate service

Timpi provided a first-rate service. After initially interviewing 2 VA's who were matched to me specifically, they were both excellent fits for our culture. We chose Laruen as our VA and she really helped me get valuable time back, both through delegating work to her and through helping me implement new processes so I became much more efficient.

February 10, 2021
Unprompted review
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Rated 5 out of 5 stars

Organised my work life!

Timpi provide a great service, they are very professional and I found that as they integrated more into my business the more I was able to delegate. I would highly recommend giving them a try to see how you can offload your admin and free up your time for the more important stuff.

February 9, 2021
Unprompted review

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