t.i.m. UK Motors Reviews 

678
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and sales team for being extremely helpful, friendly, and deeply knowledgeable throughout vehicle purchases. The overall service is frequently described as highly efficient, entirely professional, and remarkably smooth from initial inquiry to final collection. A few other people also felt that the comprehensive after-sales support and straightforward trade-in process were exceptionally well handled. Reviewers are particularly impressed with the prompt communication, quick response times, and immaculate condition of the delivered cars. Many consumers state that nothing ever feels like too much trouble for the dedicated team working here.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are friendly,... See more

Service

Customers expressed great satisfaction with the service, highlighting a quick, smooth, and stress-free... See more

Product

Reviewers highlight positive aspects of product, noting that their vehicles are delivered in an immaculate... See more

User experience

Clients share positive opinions on user experience, describing the car buying process as remarkably smooth,... See more

Customer service

Consumers find customer service to be positive, highlighting consistently helpful and friendly staff who make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having already purchased a car from t.i.m the service received was, as expected, Stellar. Delivered today by Ian, the car is in immaculate condition with a great service history. As stated prior the w... See more

Rated 5 out of 5 stars

Brilliant experience. We were looking for our daughter’s first car and saw one online. Went to look at it and experienced excellent customer service from start to finish. Ian was so friendly and helpf... See more

Rated 5 out of 5 stars

From finding the right vehicle (I was a pest to the finance company sales agent) to picking the vehicle up, Gabriella kept me up date. On the day of collection, she was helpful, explained everything t... See more

Rated 5 out of 5 stars

We have acquired more than five vehicles through Ian, with the Isuzu D-Max pickup truck forming an integral part of our highly dependable fleet. Each purchase has been handled professionally and... See more


Company details

  1. Suzuki Dealer
  2. also in
  3. Isuzu Dealer
  4. Subaru Dealer
  5. Used Car Dealer
  6. Used Truck Dealer

About t.i.m. UK Motors

Written by the company

welcome to t.i.m.

As a family-owned business, we are proud to offer brand-new Suzuki and Subaru vehicles, alongside a wide range of quality used cars in Nottingham and across the East Midlands. Our experienced and friendly team is always on hand to help you find the right vehicle, whatever your needs may be.

In addition to vehicle sales, we provide a comprehensive and transparent servicing and aftersales department for all makes including Isuzu within our fully equipped service centre.

We are conveniently located in central Nottingham, with easy access to all major routes and just a short distance from East Midlands Airport and Nottingham train station.

Our small but dedicated team is committed to delivering the highest level of expertise and customer service. You can buy with complete confidence, knowing that our goal is to make the entire process as smooth, stress-free, and enjoyable as possible.

We take great care to ensure our prices remain highly competitive, regularly reviewing them to bring you the best possible value for money.

All our vehicles are carefully sourced to a high standard and undergo thorough checks to ensure quality and customer satisfaction.

Finally, we are incredibly proud of the feedback from our customers. You can read about their experiences with T.I.M. UK Motors by visiting our reviews on Trustpilot.


Contact info

5.0

Excellent

TrustScore 5 out of 5

678 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(678)

79 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Having found a vehicle

Having found a vehicle on line which suited our needs we contacted Ian, who provided all the help and guidance we needed to proceed with the purchase of the Subaru SUV with a very agreeable trade in deal.
First class service and customer liaison, many thanks Ian

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Isuzu D-Max

Just wanted to say what a pleasure it was dealing with Gabriella again, this is the third D-Max I have had from her and the services she give is unrivalled. From start to finish the process was easy and dealt with swiftly! She is a credit to T.I.M and Isuzu as a supplier!!

October 23, 2024
Rated 5 out of 5 stars

A great car buying experience

Friendly and helpful staff who presented good knowledge of Subaru cars

When I arrived at the neat showroom I felt welcomed into their space. On buying a car, the experience was made to be as easy and straightforward as possible. The features of the car were explained to me and I was able to drive away with confidence

There are so many videos and articles online these days that do not represent the true experience of purchasing and owning a car. My advice is to go to the showroom yourself and try a car for real

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

I first spoke with Ian about a used…

I first spoke with Ian about a used vehicle. He was incredibly helpful and he spent about 20 minutes answering my queries. I later found out he was on holiday at the time - wow dedication of the highest order. He never rushed me or tried to cut me short. Our test drive and purchase was attended to by Gabriella who was equally helpful and patient. What a great team. Faultless service from the TIM team made for a very stress free and almost enjoyable car purchase. They should set up a training consultancy for the industry as they definitely set the gold standard for how car sales should be done. Thank you.

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Superb-aru

From my first phone call with Dave, through to swapping old for new with Ian at a convenient ‘halfway’ location, this car purchase was as seamless as it gets.
Our third Subaru buying experience tops the lot with this professional, courteous, knowledgeable and just plain nice team of people. Congratulations t.i.m. uk, you’ve got it nailed.
Thank you.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

First time buyer

I recently purchased my first car, and I couldn’t be happier with the experience! I found the car I wanted online and visted to take a look at it to ensure I was happy with it. I then sorted out the insurance and meanwhile the team at t.i.m uk motors gave the car the works. I came back to pay and pick it up and Ian gave me a full walkthrough of the paperwork and the car itself. I couldn't be happier with how myself and the car were treated and would definitely recommend.

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Bought my first car at 60 years of ages as always had a company car was dreading it but Ian was amazing he got me the right car and made buying it and driving it away so easy and simple. Please use this small friendly car place for the personal touch
A very happy customer

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

First class service throughout

First class service throughout. Ian and Gabriella were very welcoming and extremely helpful. They went the extra mile and can fully recommend tim UK Motors. The showroom and facilities were modern and squeaky clean. Overall I was very impressed and would consider that they must be among the very best companies to deal with. Congratulations!

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Thank you Ian for all your help and excellent explanation on how everything works, absolutely love my new Isuzu. I would highly recommend t.i m uk motors

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

TOP CLASS SERVICE

THE SALESMAN, IAN BELL, WAS ABSOLUTELY BRILLIANT. HE DELIVERED THE CAR PERSONALLY AND EXPLAINED EVERYTHING ABOUT THE VEHICLE IN DETAIL. THE CAR ITSELF WAS EXCELLENT, EXACTLY AS DESCRIBED AND IN TIP TOP CONDITION. I WOULD HAVE NO HESITATION IN RECOMMENDING THE COMPANY AND IAN TO ANYONE THINKING OF BUYING A CAR.

September 24, 2024
Rated 5 out of 5 stars

Ian and Gabriella……..excellent service

Ian and Gabriella have always been excellent and willing to go above and beyond to assist us. They have ensured our experience at Subaru Nottingham was exceptional. Ian always did his best to stay on top of everything I asked him for. Truly amazing customer service. Thank you guys:-)

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

This company was a breath of fresh air

This company was a breath of fresh air, to the last company who did not know what one hand was doing to the other hand and this was not a one-off from them it was every time. Now this company I gone with this time was so much different from the start to me picking up the new car. They were helpful in everything they did from getting us to handing the new car over, there was nothing that was too much trouble for them, and I would recommend them to anyone that was looking to by a new car first-class.👁️

September 20, 2024
Rated 5 out of 5 stars

Brilliant service!

What a pleasure this garage were to deal with. Dealt initially with Gabriella who was so helpful and knowledgeable. When we collected the car it was Ian and he couldn't of been more helpful. Lovely relaxed but efficient garage, will definitely use again

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

Super Easy & Excellent Service

The service from start to finish was excellent, both Ian and Gabrielle were really friendly and helpful and made the whole process really easy and exciting.
When collecting the keys, Ian was really thorough with going through all the features and ensured we were all happy when setting off. We love our outback and would definitely recommend this service.

September 3, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look