Tinashe Hair Reviews 

3,914
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 283 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the product, noting the hair is often soft, full, and beautiful straight out of the package. People consistently appreciate the excellent customer service and speedy delivery, with many consumer experiences being smooth and very positive. However, some people mentioned specific quality concerns, such as receiving wigs with visible imperfections in the construction, like an unnatural-looking second track. Conversely, a small portion of reviewers reported issues like significant hair shedding or receiving items that did not match the advertised specifications, such as weaker density.

What people talk about most

Product

Consumers find product to be positive, highlighting that the hair is amazing, soft, and does not tangle or... See more

Quality

Customers had positive experiences with quality, highlighting that the hair is incredibly soft, full, and... See more

Order

Users describe positive interactions with order, highlighting fast shipping times and great communication... See more

Delivery service

People report positive experiences with delivery_service, expressing widespread satisfaction over fast... See more

Customer service

Customers consistently note positive experiences with customer service, describing representatives as kind,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered from this company for always a year now. Their hair is amazing soft and do not tangle or shed. They are an amazing company and shipping is fast customer service is excellent. I will for... See more

Rated 5 out of 5 stars

The hair is PHENOMENAL! Took it out of the package and READY TO WEAR, required no adjustments! Bought another one a week later! Waiting for that order too!! Customer service was quick and easy! Gr... See more

Rated 5 out of 5 stars

Lovely silky hair. No shedding or fly aways. Communication was excellent and they were helpful through out even when the courier company wasn’t Will definitely recommend

Rated 5 out of 5 stars

I have been getting hair from this wonderful company for years and years and I am Never disappointed!! I just love their hair and customer service!! Everything is top tier 🩷


Company details

  1. Hair Product Store

Written by the company

Tinashe Virgin Human Hair Bundles More Style Great Hair Free Shipping,Hair Bundles With Closure Frontal, Lace Front Wigs Sale, 2019 New Hairstyles


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(3,914)

334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Best wig I’ve ever had

Best wig I’ve ever had! Just in time for my birthday . So soft and the curls bounce back so good! The colour is so beautiful and the volume…don’t even get me started. For the first time I’m not disappointed! Got so many compliments.
The delivery was so fast as well. Received it within 4 days!

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service and beautiful hair!!

This was my first time ordering from this company and I must say the experience was 10/10. The fast shipping , updates on logistics and follow up to ensure it was received was top tier. The wig was beautiful, the hair is soft and seems to hold curls well. I am pleased with my purchase and the customer service given was amazing. I will be happy to recommend to others.

August 16, 2026
Unprompted review
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Rated 5 out of 5 stars

THE BEST QUALITY HAIR SO FAR

I stumbled on Tinashe hair on my Ads. I loved what I saw on their website and I ordered 360 body wave hair, it took 6days to arrived to United Kingdom. My concern was dealt with promptly without delay. Kudos to their customer service. They are so helpful. I ordered the second hair which was delivered today and the hair is giving me that feeling I want. Tinashe is true to length, the density is top notch no offensive odour, no shredding. I’m a lover of hair, I would be ordering another one and I would recommend Tinashe hair to anyone who is looking for a good and very demure hair.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

The hair is PHENOMENAL

The hair is PHENOMENAL! Took it out of the package and READY TO WEAR, required no adjustments! Bought another one a week later! Waiting for that order too!!

Customer service was quick and easy! Great people!

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

I wanted to wait a while before my…

I wanted to wait a while before my review but I’ve had my hair from Tinashe for about a month, and it’s as soft as day 1.
I’m amazed at how little to no shedding I’ve had with big curly hair. Absolutely NO stiffness around the nape and ears! I’m ordering another 76 of the hair.

July 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Love this company

Love this company! This is my second time ordering from them. I even returned one because it did not match my hair color like I wanted and they were so nice and helpful. Love their u-part wigs!

August 16, 2026
Unprompted review
Rated 4 out of 5 stars

Good communication and received my wig…

Good communication and received my wig on time even though I was worried that I wasn’t going to receive it due to an issue with tracking the package but other than that I will always order again and took a star away because didn’t know the free gifts has changed to only get one thing.

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Hair arrived quickly. Beautiful and shiny, no smell. Blended well with my hair. From order to delivery, very pleasant experience.

August 14, 2026
Unprompted review
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Rated 5 out of 5 stars

My hair came less than a week of me…

My hair came less than a week of me ordering it. Hair is true to length and density and pattern. Hair is very soft!! Curl pattern is true to what I purchased, customer service is extremely nice! And more so than ever the lace is HD something I was not expecting due to how affordable the wig was!

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and fast shipping

Okay, this curly wig is giving 😍 The curls are full, soft, and defined without looking overly done. It has that effortless, “I woke up like this” look while still being sexy and feminine. The volume is EVERYTHING, and once you fluff it out, she gets even better. Minimal styling, maximum impact. Definitely giving expensive curly-girl energy. 💕✨Fast shipping as well.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Love this website

Love this website. Never got a bad batch. Shipping is could be a lil faster. But you will get it within a week or faster if you a extra small fee. Customer Support is very quick. Hair is true to length. No complaints

August 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Burmese curly feather crochet hair/ shipping

I loved the hair that I got from tinashe which was the Burmese curly feather crochet hair. It came out so pretty. It’s soft doesn’t shed or tangle easily and didn’t really have much of a smell to it. The only thing I don’t like about this website is every time I order I can never track my package. It always says the shipping details don’t exist and every time you try to reach out to customer service you have to email them. They never responded and when you call the phone just rings. They definitely needs to be fixed! I can say I always get my packages tho.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

First time was a charm

First time ordering a wig and I must admit, it was easy and the wig was delivered timely.

The quality of the wig is good; no shedding, light and silky. Overall good quality. I’m ordering my second wig (short and curly, the first was long and straight). I am impressed with the quality and selection of wigs and will recommend this site to others.

July 31, 2026
Unprompted review

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