Tinashe Hair Reviews 

3,934
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 283 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the product, noting the hair is often soft, full, and beautiful straight out of the package. People consistently appreciate the excellent customer service and speedy delivery, with many consumer experiences being smooth and very positive. However, some people mentioned specific quality concerns, such as receiving wigs with visible imperfections in the construction, like an unnatural-looking second track. Conversely, a small portion of reviewers reported issues like significant hair shedding or receiving items that did not match the advertised specifications, such as weaker density.

What people talk about most

Product

Consumers find product to be positive, highlighting that the hair is amazing, soft, and does not tangle or... See more

Quality

Customers had positive experiences with quality, highlighting that the hair is incredibly soft, full, and... See more

Order

Users describe positive interactions with order, highlighting fast shipping times and great communication... See more

Delivery service

People report positive experiences with delivery_service, expressing widespread satisfaction over fast... See more

Customer service

Customers consistently note positive experiences with customer service, describing representatives as kind,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered from this company for always a year now. Their hair is amazing soft and do not tangle or shed. They are an amazing company and shipping is fast customer service is excellent. I will for... See more

Rated 5 out of 5 stars

The hair is PHENOMENAL! Took it out of the package and READY TO WEAR, required no adjustments! Bought another one a week later! Waiting for that order too!! Customer service was quick and easy! Gr... See more

Rated 5 out of 5 stars

Lovely silky hair. No shedding or fly aways. Communication was excellent and they were helpful through out even when the courier company wasn’t Will definitely recommend

Rated 5 out of 5 stars

I have been getting hair from this wonderful company for years and years and I am Never disappointed!! I just love their hair and customer service!! Everything is top tier 🩷


Company details

  1. Hair Product Store

Written by the company

Tinashe Virgin Human Hair Bundles More Style Great Hair Free Shipping,Hair Bundles With Closure Frontal, Lace Front Wigs Sale, 2019 New Hairstyles


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(3,934)

352 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have ordered Upart and Vpart wigs…

I have ordered Upart and Vpart wigs from several places and they either didn’t fit right or the quality was not what I was expecting. The one I purchased from Tinashe hair they have forever gained a client, it fits my head perfectly and the hair was so soft and beautiful I will be ordering again and again. I wish I was a brand ambassador for the company 🫶🏽. And shipping was very quick.

July 18, 2026
Unprompted review
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Rated 5 out of 5 stars

This was my first purchase from this…

This was my first purchase from this company. I love how fast I received my order. The wig is amazing! I love, love, love it. I’ll definitely be ordering more wigs from this company. Don't hesitate on ordering from them- it's worth it!!!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Trusted Hair Company.

This company will never fail to keep me satisfied when it comes to the products, customer service, and speed of delivery!

They treat their customers fair and stay true to their word. I will continue to order from this hair vendor always !! They deserve all their flowers <3

July 17, 2026
Unprompted review
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Rated 5 out of 5 stars

This hair is Everything!! OMG

Wore this hair on my trip to puerto rico. It exceeded my expectations. I got so many compliments, the locals thought it was my real hair lol. Lace is thin and melts effortlessly, it's true to length and density with minimum shedding. Communication was prompt and clear and Shipping was fast. I will be ordering again soon. I'm wearing 30in 250 density water wave!

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love this hair

I absolutely love this hair! It’s full, soft, and exactly as advertised. The quality exceeded my expectations, and it looks so natural. What impressed me even more was the amazing customer service. They kindly worked with me and held my order until the 8th because I was on vacation, and everything arrived just as promised. I truly appreciate their professionalism and care. I will definitely be purchasing from Tinashe again and will happily be a returning customer. Highly recommend!

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with this…

I am extremely disappointed with this lace front wig. It looks nothing like the photos that were advertised. The hair is very thin and not full at all—it honestly looks more like an old lady’s wig than the beautiful, full lace front I thought I was purchasing.
After spending $150, I expected much better quality. In my opinion, this wig is worth no more than $30. I feel like I wasted my money, and I’m very unhappy with my purchase. I would not recommend this company based on my experience.

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

Order now!!!!

Great customer service, my hair arrived in a timely manner and my bundles were high quality. Will definitely order again!!!

July 10, 2026
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Rated 5 out of 5 stars

My experience was great because I was…

My experience was great because I was told that the hair i ordered was out of stock and was asked to replace it with a different length I really appreciate the communication and honesty. Thank you and I look forward to buying from you again!

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing hair

This hair is amazing I was scared at first to order but once I got it and had it installed I was in love! My stylist also loved the product , we washed the hair before installing and it still had the same silky look & great texture after! BUY BUY 34 inch straight!

July 7, 2026
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Rated 1 out of 5 stars

They threaten not to refund me if I…

They threaten not to refund me if I don’t remove my reviews. Horrible experience. Of course I won the PayPal claim but why even try to black mail me. Treat your customers right. They play games I think I received 50 emails from them just for a simple return and refund. So many better companies than this one. I never experienced hell like this before.

July 3, 2026
Unprompted review
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Rated 5 out of 5 stars

The Perfect Vpart Unit!

I absolutely LOVE my new Vpart unit. The hair is gorgeous, silky and luxurious. The length/measurement is accurate and the unit is full from root to the ends. Last but definitely not least, the customer service at Tinashe Hair is AMAZING and their consistent communication and attentiveness is impressive and appreciated.

June 22, 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

This company is a complete scam. My order was delivered to the wrong address, the shipping company confirmed it and sent me a confirmation letter that it was delivered to the wrong address, and Tinashe Hair is still refusing to refund me my money. They claim they’re still trying to confirm the wrong delivery with the shipping company even though the company already gave me the confirmation letter! A complete scam!

May 21, 2026
Unprompted review

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