Tiny Explorers Rentals Reviews 1,829

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 971 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless delivery and return processes, highlighting their ease and efficiency. Many people appreciate the excellent condition and cleanliness of the products received, often noting their timely arrival. The service is consistently described as fantastic, convenient, and a lifesaver for travel, with many consumers expressing their intent to use it again. However, some customers were dissatisfied with product quality, reporting issues like items arriving damaged, incomplete, or deflating during use. A few other people also felt that communication regarding delivery changes or alternative product offerings could be improved, and some mentioned receiving products that were not in perfect condition.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their excellent condition,... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency and convenience. Many... See more

Delivery service

Users describe positive interactions with delivery and return services. Many customers highlight the ease and... See more

Return policy

Customers consistently express satisfaction with the return process, describing it as easy, seamless, and... See more

Quality

Customers generally report positive experiences with the quality of items received. Many reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fuss free rental. Second time have used Tiny Explorers and absolutely what I’ve needed both times without any extra hassle when you’re getting organised to go away. We collect from the office and ever... See more

Rated 5 out of 5 stars

Hired 2 car seats.website easy to use.delivery by courier was early which was great.return process was easy.plenty of info throughout process.would definitely use them again

Rated 5 out of 5 stars

Tiny Explorers saved my holiday! Excellent range of equipment to rent at a reasonable price. I found everything I needed to go abroad with my 5 month old twins. The delivery and return processes were... See more

Rated 5 out of 5 stars

Very impressed with this company. Communication was great, the item came in plenty of time for our holiday. It was super clean and I felt the loan item was very reasonably priced! Will definitely... See more


Company details

  1. Travel Agency

Written by the company

The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 32% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very easy to rent and return!

It was so easy to hire the plane beds. You simply choose your preferred date of delivery and return and they send them out. There is also an easy returns process, which is crucial for me because trying to organise a return myself would have stressed me out and sat in the hallway for 3 weeks. I nearly bought the items, including searching for them second hand on vinted but my 2 will be too old next year anyway so this was the perfect option for us as it meant it was cheaper and they are not moving around our loft, unused! Definitely recommend! Great idea.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

False advertising

False advertising. G4 Minimeis shoulder carrier description clearly stated that the additional shoulder straps included. Then when not included, I was trolled into thinking it was my fault as the strap 'wasn't pictured'. The description clearly states what should be included, for me to be told that these are an optional extra (which is a lie by the way, they should come as standard. Awful service, firmly avoid.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

We rented a car seat/stroller for a…

We rented a car seat/stroller for a short trip and the experience was great from start to finish! Item arrived in great time and the return process was smooth and easy to understand. Would rent more items again with them!

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Very easy!

Very easy rental service for the airplane harness. Ordering was smooth, arrived when expected, and process for returning was made as easy as possible, including collection from house. Would definitely recommend. Thank you!

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, all items were great and made our holiday so easy. Receiving and sending items was so straightforward will definitely be using them again soon!

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

There was a delay on my product and…

There was a delay on my product and they handled it so quickly and professionally. I even received a refund for the lost time as compensation for the delay. Very impressed. It’s small things like this that leave a positive memory in your mind and I would definitely go with this company as they have gained my trust. Thank you!

January 19, 2026
Rated 5 out of 5 stars

Tiny Explorers was a lifesaver!

Tiny Explorers was an absolute lifesaver when our stroller was broken by our airline and completely unusable. We were able to get a very high quality stroller rental within a few days of our arrival delivered right to our Airbnb at a very reasonable price (I looked at several different companies). We could not have managed during our three week stay without it. Pick-up was also very easy and Tiny Explorers staff were great communicators throughout. Highly recommend them!

February 7, 2026
Unprompted review
Rated 4 out of 5 stars

Overall it was a good experience

Overall it was a good experience, and allowed us to have a really nice holiday with family in the UK, without having to bring a lot of things from Australia.
Although the delivery and return was fairly smooth, it did introduce a fair amount of ansiety, and the instructions weren't specific to our order, instead being a very long list of various instructions that we had to figure out. Also, we were lucky that it was being delivered to family (not a hotel or short-term rental), as it arrived a day before expected, and I'm not sure how we would have made that work otherwise.
The items were quality, and well priced, just the logistics and communication that could be improved.

January 8, 2026
Rated 5 out of 5 stars

Don't hesitate - book with them

This company is amazing! Firstly, let's talk about the products. I GOT A BRAND NEW Joolz Aer 2. I was the first to use it. My baby's toosh was the first to be in that buggy!
Now, let's talk about customer service. Staff replying to the WhatsApp messages are friendly, knowledgeable and kind.
Needless to say, I am a repeat customer and will be using them until my baby is 18 years old haha 🤣

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Easy to book, delivered ahead of leaving for our holiday and simple to return after. I contacted via WhatsApp with a query about the return and they responded instantly. I’ve used Tiny Explorers several times now and will continue to do so.

January 7, 2026
Rated 5 out of 5 stars

Excellent product and prompt delivery.

Excellent product and prompt delivery.
They went out of their way to contact me as they realised I had been confused of their location when I said I would collect it. They saved me a 3 hour round trip through their initiative- thank you!

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Super easy process

Super easy process. The item I rented arrived earlier than I needed it, which gave me nice peace of mind. The return process was easy through Royal Mail. I will definitely rent again from Tiny Explorers!

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Really great concept

Really great concept, some baby products are so expensive and you only need them for a couple of days for holiday! Buying second hand is an option but then you have to sell it afterwards. As a working mum with 3 kids I’m always looking for ways to save time and money whilst still having everything we need. Rental was easy with good instructions for return

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Doona pushchair and base

We hired the Doona pushchair and base for the car whilst over in the UK for 20 days and what a experience start to finish. We came over from Australia and the car seat we were given from the car rental company was shocking to say the least, so after a little research I came across Tiny Explorers and they were a delight to deal with. Within 24 hours I had the Doona and base sent to us in the West Midlands with also the foot muff. For collection/return Tiny Explorers organised DPD to collect which was so convenient for us. When we come back again I will 100% be using them and would recommend them to anyone!

January 26, 2026
Unprompted review

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