tinyhouselistings.com Reviews 

11
•
TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.1

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(11)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst Customer Service EVER!

I have a tiny house for sale that I wanted to list on this site. As one of the steps to list I had to provide my phone number to get a confirmation text. Never got it. Submitted a ticket, no response. Tried several more times - no luck. Tried to change my password, said I wasn’t “authorized.” Received an email saying my listing was approved but still couldn’t log in. Submitted another ticket. Still no response. Total mess, horrible customer service.

July 21, 2026
Unprompted review
Rated 1 out of 5 stars

Multiple attempts asking for Help-MARKED MY TINY HOME SOLD

Tiny House Listings does not refund to help request even when yo open multiple ticket for help!! I needed help changing my payment method and they marked my tiny home as sold and still kept trying to charge me everyday. They suck and are the midst in helpful company ever!!

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Don't Waste your time or money

It appears that ANY question about your listing is a "legitimate lead" and you will be charged for it. I disputed a "lead" because the question about what property was included was provided in my description. I disputed the charge, was sent an email that the dispute had been resolved, but the resolution was not explained in the email nor was a specific place to find the resolution provided. The customer service number provided on their receipt is no longer listed. DO NOT use this website to list your tiny home.

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

This review is not for the website

Update June 2025:

The company has still not sent the replacement parts for the unsecured fridge that they promised to send me a YEAR ago. Skyla keeps saying she’s “getting with the team” or “will have an update soon” but no tracking number for the parts or updated on anyone coming to fix the damages from the unsecured fridge have been sent. I absolutely do not believe this company has any intention of sending replacement parts but will update if I am somehow proven wrong.

Do not buy from here.

Original review:

This review is not for the website, but for a tiny home I purchased directly from Steven and Tiny House Listings.

The home was delivered to me with multiple issues- the fridge was not secured when the tiny house was trailered across the state. It fell over damaging floors, the front door, the bathroom door and kitchen cabinets.

At the time they assured me replacement materials would be sent. I was sure they would. At that time we had some issues getting the house onto my property, so I was focused on resolving that, and had no problem getting the replacement parts later.

Now I’ve emailed 4-5 times, asking for replacement parts and not one single person at this company is getting back to me. Would not recommend them because of that. I was happy to look past the fridge damages, because I understand things happen and it was left unsecured by mistake.

But I do not appreciate being ignored. And now I will have to spend my own money to fix something that should have been happily fixed by this company, given that it was their error that caused the damages.

They also claim that parts of the house have a warranty, but when I reach out to ask about coverage or a repair, I get no answer either.

I was not planning to leave a poor review because I was confident we would work things out, but with the lack of response I feel this is my only avenue they may pay attention to.

A waste of money, buy from a more reputable builder.

May 13, 2025
Unprompted review
Rated 3 out of 5 stars

serious issue with posting a listing on Tiny House Listing

There is a major issue with posting a listing on Tiny House Listing.
I posted a travel trailer for sale. Then because of family reason, I needed to postpone the sale, so I went to see if I could do that on the site, but there was no way to pause or hide the listing temporarily.
Then it gave me a choice to either “Mark as sold” OR “Delete”
Given I was planning to put the listing back up after a month, I did not want the Trailer to be marked as sold, as it would create the effect that this trailer was bought then resold shortly after.
So I chose “Delete”, Unfortunately, that led to the Listing be marked as Sold!
I contacted support asking if they could please delete the listing for the reasons mentioned above. The answer was a short no, this is the way it is.
I explained my concerned as well as the privacy issue and asked if this could be escalated, I never heard back….
Had I known that I would have at least edited the listing first to remove the pictures, but now that I deleted it, although anyone can see it, I can no longer access it….
Questions:
1. Why offer two choices (delete and mark as sold), if they both lead to the listing being marked as Sold?
2. Why the inflexibility when asked to remove it for valid reason?
3. These listing pictures exposes privacy element of a house, not being able to remove the listing once sold is a serious privacy concern for the new buyers. Real estate sites like MLS or Zillow allow people to remove pictures of the house after a sale.
At the very minimum, we should be able to delete all the pictures of the listing!
Suggestions:
1. Offer a Pause option that will remove the listing from view for a selected period of time.
2. Offer a way to delete the pictures of the listing
3. If set on not allowing removal, be upfront that once we post on your site we can never remove it, and therefore advise to edit the listing before removing it!

April 12, 2025
Unprompted review
Rated 1 out of 5 stars

This company in my opinion is the…worst ever

This company in my opinion is the worst. No caulking around doors or windows on the outside, was told it's not necessary because it's metal. That's not true and of course has been leaking. I have water run in right under the front door. My marble kitchen counter was cut on the edge all wavy, they also damaged my counter tops during construction. I don't think it was painted inside only primer. The wrong size shower was installed and when I brought it to their attention, they told me the bigger shower wasn't made. I looked it up and they certainly do make the 36 inch one, so when I told them that, they said it wasn't in stock when they built my house. The community of theirs that I moved into was an old campground and they moved ppl in without updating any pipes or utilities. The power and water kept going out till I was forced into moving to a new community. I was told by Steven Harrell that all of my problems on my house that were warranty work were voided because "I moved the home". I thought a tiny house was movable ???? Nope, no warranty now. They also cut a 12 inch x12 inch square hole under my hot water heater underneath the house, I don't know, maybe to do the plumbing ???? Didn't cover the hole and all the insulation fell out ! Instead of putting vent cover to keep bugs and rain out, they took a drill and drilled holes in the siding to vent exhaust fans and dryer vent. These are only a few issues I've had, there's been way more than I listed here. Horrible construction in my opinion. All I can say is please do your homework ! And don't forget that there really aren't any regulations for tiny homes yet, so you can have Billy Bob from the backyard doing your HVAC, plumbing, electrical ! All in one person. Also, I am aware that I'll get some snarky reply from Some ppl, guess what ? This house was a total waste of $92,000.00 ! My life savings.

Update: As you can see below, this company says they were helping me. However, this isn't true. I kept reporting issues and next nothing got done. My counter tops have grind and sandpaper marks on them, they also cut the marble wavy. I did use a reputable moving company that cost me $6500. My lot rent was $775 a month ! Lower rent ??? I wasn't informed that the community was uninhabitable. I had sporadic water and power from October 25th till December 3rd. I was forced to move, I had no water or electricity, it was winter ! Basically I reported problems and nothing got done ! Those are the emails you have. I wasn't informed that my warranty would be voided during the move, that isn't in writing. You can think you don't have to caulk, but I have water running in around my windows and going behind my walls. I counted on having a 36 inch shower for a wheelchair or seat later on. You didn't even inform me of the change in our contract. That seems breach of our contract. And in fact, I measured the shower and brought your attention to the smaller shower. And you tried to tell me that they didn't make a 36 inch shower. I also looked it up and several stores have them available. My ceilings were supposed to be polyurethane but weren't, I agreed to wait till spring so I could open the windows to have them do the polyurethane but since I moved.....NOPE ! There was a part time person to fix everyone's problems. Impossible task for 1 person. Also, this reply from the company was exactly what I expected.

October 17, 2024
Unprompted review
tinyhouselistings.com logo

Reply from tinyhouselistings.com

Hi Sandra,

We’re truly sorry you feel this way. Our entire team worked hard to support you throughout your home build and after move-in, and it’s disappointing to see that effort misrepresented.

While we respect your right to share your experience, we want to clarify a few key facts for others reading:

Warranty Void: As outlined in your signed purchase agreement, moving the home with an unapproved transporter voids the warranty. This isn’t unique to our company — it’s a standard policy designed to protect the structural integrity of the home. We made this clear in writing, and unfortunately, your decision to move the home without our knowledge limited our ability to assist further.
Exterior Caulking: Your home was built with metal siding and flashing designed to manage moisture without traditional exterior caulking. That said, concerns like water under the front door are things we would’ve addressed — and in fact, we were helping you troubleshoot issues like this both before and immediately after your move-in.
Countertops & Shower: The marble counter edge was within the range of natural variation and install tolerances. Any issues that arose were not ignored — we addressed your concerns as they came up. Regarding the shower: we communicated at the time that the larger model was not available during your build, and we used the best available substitute to keep your project moving forward on schedule.
Community Infrastructure: The community you moved into was transparently shared as a redevelopment of a former campground — with heavily discounted lot rent offered to early residents while infrastructure upgrades were underway. Power and water issues were actively being resolved, and when you made the decision to relocate, we understood and supported that choice.
Support Before and After the Move: Many of the issues you mention here — such as venting, plumbing, and trim — were already being addressed before you moved and immediately after your home was set up. Our team worked closely with you, and we have records of ongoing communication and support throughout the process.
We’re sorry this experience didn’t meet your expectations. We truly care about the people we build for, and we remain committed to doing things the right way. We’ve helped hundreds of people find freedom and comfort through tiny house living, and while no build is ever perfect, we always strive to make it right when given the chance.

Sincerely,
Steven Harrell
Founder, Tiny House Listings

Rated 1 out of 5 stars

While some of the homes on this site…

While some of the homes on this site are quality homes, the agents that represent the sellers on this site are a complete disaster. They outright lie, fabricate stories, and list these homes at a minimum of 20% over market value. If you live in the state of Colorado, they refuse to mention the law that was passed in July 2023. Negating most of the homes listed on their site. Absolute fraud! Avoid at all cost! (Response) the futile attempt at damage control will not work. The plethora of evidentiary statements made both via text and recorded via phone calls by your listing agents will prove valuable in the upcoming class action litigation. Making the statement that you do not have agents representing the sellers is an outright lie. However, not in any way surprising. There is an overhaul of the industry that is coming, if I were a gambling man, I bet everyone at your company will be selling used cars within a year or two. At some buy here pay here lot. They love people like you, no integrity or moral compass, willing to say anything to get to sale. No hiding from the truth!

March 27, 2025
Unprompted review
tinyhouselistings.com logo

Reply from tinyhouselistings.com

Hi Craig,

We appreciate feedback — even when it’s critical — but we do want to set the record straight for others reading this.

Yes, we do broker tiny homes, and we take that responsibility very seriously. Our team is trained to communicate clearly, honestly, and professionally with both buyers and sellers. If you had a specific issue with a conversation or interaction, we’re open to hearing the details so we can address it directly.

Pricing is set by sellers, not us — though we do advise them on what the market will bear. Tiny homes vary significantly in price based on design, quality, location, and legal setup, and we always recommend that buyers research comparable sales and local zoning laws before making a purchase.

Colorado law: We’re aware of the law passed in July 2023, and we’ve been working behind the scenes to help ensure our listings comply and that buyers in Colorado are informed. We're currently building out state-by-state guidance to improve clarity around zoning, including in Colorado.

Accusations of fraud and predictions about our team’s future careers aren’t constructive and don’t reflect the experience of the thousands of satisfied buyers and sellers we’ve helped over the years. Still, if you have valid concerns supported by real evidence, we’re more than happy to review them. Please send them to support@tinyhouselistings.com.

Rated 4 out of 5 stars

Tiny house listings Delivers

My opinion a tiny house listings has changed greatly

In the last few weeks they had been really great about helping me with a number of problems

They made sure that I got warranties for appliances that needed repair and it took several phone calls and emails for them to do this

Also I may be selling my tiny house to up to a little bigger tiny house or a mobile home and they have been very helpful with me in the sales process to make it easier for me and for even potential buyers

One thing that I especially like about the owner Stephen Harrell is that you may agree to disagree on one day,but the next day everything is fine and
relationships are restored. No grudges are held against anyone
It is very professional

I have read about other tiny home builders always being late in the delivery of their tiny homes by several months it seems to be the norm in the business
That was not my experience with tiny home listings in fact my home is ready before I was ready.
They even rewrote the payment schedule several times to accommodate my budget
While there have been a few hiccups along the way I think they're really committed to doing their best.
Representative Skyla is also very helpful.

January 2, 2025
Unprompted review
tinyhouselistings.com logo

Reply from tinyhouselistings.com

Thank you so much for your kind and honest review — it truly means a lot to our entire team.

We’re glad we could help with the appliance warranties and make the sales process smoother for you. It’s been a pleasure working with you, and we appreciate your patience and trust as we’ve worked through the ups and downs together.

One of the things we value most is building long-term relationships with our customers — and like you said, even if there’s a disagreement, we always aim to come back to the table with respect and a desire to make things right. That’s the culture we strive for every day.

We’ll make sure Skyla sees your shoutout — she’ll be thrilled! And if you do decide to sell or move into a new space, we’ll be right here to help however we can.

With gratitude,
Steven Harrell
Founder, Tiny House Listings

Rated 1 out of 5 stars

Once they have your credit card they…

Once they have your credit card they KEEP charging it. Been over a year. I have a very long, multi page email chain of how terrible their service is. Cancelled two years ago, just got ANOTHER $600 charge. Be sure to pay attention to your credit card bill if you ever give it to them. They are not helpful in fixing the situation either.

They say I "lie" - I have full email lists going back to 2023. If I could attached screenshots I would.

Timestamps from "Rebecca Shaw" dated October 30th, 2023 at 6:13EST.

Additionally from "Steven Harrell" dated October 31st, 2023 at 16:48 EST.

Plus more. Would be quite happy for the help. But so far no one actually has. Steve's response was "Hi Justin. We did not charge you. It may be possible that somehow you had a recurring payment with us? We did not initiate this on our end." And then they keep charging, even though they somehow can't see my payments. I tell them to cancel whatever it is. And no further responses from my emails.

October 1, 2024
Unprompted review
tinyhouselistings.com logo

Reply from tinyhouselistings.com

Hi Justin. You signed up for a subscription on our site through PayPal and didn't cancel it. If you ever have any issues you simply need to contact our support team at help@tinyhouselistings.com. You never gave us a chance to help.

Rated 1 out of 5 stars

Tinyhouselistings.com

Bought my Tiny Home from Tinyhouselistings.com the owner is Steven Harrell and had great contact all through the process until I purchased it. I live in Washington and had it shipped here for around $5000.00 from North Carolina. When it arrived I went through a walk through to make sure everything was ok and it wasn’t. I’m lucky it got here because all 4 tires had no tread left and it was all rusted on the bolts and rims. Lots of issues on the inside. The toilet moves. Literally moves when you sit on it. Lots of dings and holes. Was never lived in and even smelt new but lots of issues! The sink leaked. The shower would only stay hot for 5-8 minutes. I know now to beware of this company! My loan officer could not get ahold of them after we signed papers and it was a complete and total mess. I ended up emailing them for sink parts, and new tires. They sent new tires and ended up sending the incorrect fitting for the sink so I had to go purchase it myself. I will have to pay out of pocket to have the tires put on the rusty rims to sell it and don’t get me started about the hitch the tiny home is on. We couldn’t even get the ball off and that a whole other story. I would never purchase anything from this business again! I shouldn’t even give them a 1 star! -0!

May 15, 2024
Unprompted review
tinyhouselistings.com logo

Reply from tinyhouselistings.com

Hi Phaedra,

I’m truly sorry to hear about your experience. It’s always our goal to ensure our customers feel supported both before and after a purchase.

There are a few things I’d like to clarify for anyone reading this:

Condition of Home Upon Arrival: Every home we ship undergoes a thorough inspection before leaving our facility, and it’s important to note that tire wear and rust can sometimes occur during long-distance transport—especially across the country and through various climates. Nonetheless, we take full responsibility for resolving issues where possible, which is why we shipped you replacement tires at our own cost.
Interior Issues: We want every home to arrive in perfect condition. We do not ship any homes that are incomplete or damaged without disclosing that to the buyer. If dings or movement occurred during transport, we always encourage buyers to do a post-delivery inspection immediately so we can help resolve issues right away. We also responded to your emails and sent parts, including the sink fitting—which, we understand now, didn’t quite match up. That’s on us, and we apologize.
Communication Post-Sale: We absolutely want to be accessible before, during, and after a sale. If your loan officer had trouble reaching us, we sincerely apologize. We’ve since improved our post-sale support processes and are here if you need anything else.

It’s never easy to hear that someone was disappointed, especially when we genuinely care about every customer and want your tiny house journey to be a positive one. While we can’t change your experience, we’d love the opportunity to make it right where we can.

Sincerely,
Steven Harrell
Founder, Tiny House Listings

Rated 1 out of 5 stars

Untruthful and Poor Follow Through Business Practices.

This company listed my tiny house and then froze my account so that I could not make any changes or edits. The charged a percentage of the sale price of TH. per qualified leads. I paid for seven leads and communications, and had not recieved any more. Thus wanted to make changes but could not.
I asked for listing to be deleted. They did not and marked the listing as "Sold" for which it was not. False advertising! Shady and Fraudulent practices come to mind. Take care of your people be honest. Do what is pono as we would say out here in Hawaii (Maui).

August 12, 2023
Unprompted review
tinyhouselistings.com logo

Reply from tinyhouselistings.com

Hi Debra. We look to find to find an account for you and you to not have an account. We have a robust support system and respond to all tickets within 24 hours. We're sorry that you didn't reach out to our customer support. We would have been glad to assist you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look