Failed to deliver a decent meal
Took a party of 10 to eat on Mother’s Day, march 2024. Nice ambience, but then it all went disastrously wrong. Waiter took order 4 times, couldn’t seem to work the system (online) and his notes (written). He spent no time managing the chef’s and there was no head waiter to help. The food is average but that’s not the issue, albeit expensive (glatt kosher) but we waited 60 minutes (!!!) to be served our food, which came piece-meal, over a time of 60 minutes, even then they missed several dishes. It was a disaster. Worse still, the waiter was distracted elsewhere, front of house manager made excuses while she looked disinterested and the chefs didn’t even know what we were talking about when we confronted them to ask “where is the bloody food???”. Expensive and the worse service I’ve experienced in London to date, in 30 years. Don’t come here, it’s a shambles. Paid for food we didn’t eat, that was cold, and while quality of meat acceptable it’s all undone in staff who don’t care about their customers. Go elsewhere.