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I had brought two rings one never worked, the other worked until they did a firmware upgrade through the APP. I contacted them and all I have got was an AI generated telling me to return the ring in its original packing but they will not provide an address. All I get is half A--- responses from the AI.
I ordered a ring on December 23,2024 and have not received the tracking number or any message from them. I e-mailed them and did not get an answer.
I also ordered two rings on December 23 and have not received them. Emailed the customer service address I was given twice and never received a reply.
I ordered the ring a month ago and have never received it through their so called fast shipping. I received a shipping notice the were getting ready to ship. That was the last notice I received from them. No tracking number or date to expect receiving it.
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