TITAN X Reviews 4

Very disappointed. Bought wallet for my husband 2 years ago. Loved it then fell apart after a year. Contacted them and they sent replacement last year right away which was great. This year screws falling out. I have emailed them 4 times in the last month about replacement no response. Supposedly lifetime warranty but useless if they don’t respond and no phone number.

Everything was great. Was able to get my wallet to the right address. Josh was amazing and his customer service is excellent. Josh keep up the great work thank you!!!!!

I was looking for a new wallet with a different design and after 2 months of research, I chose and ordered Titan X in September because it checked off all of my needs. I’ve never before spent over $30 for a wallet but with the great reviews, I went ahead and purchased it. Let me tell you that this is a great product that is backed up by phenomenal customer service. The credit card slider somehow broke off and I was nervous about the credit cards. I spoke with the Customer Service Manager, Josh who was very professional and helpful. He helped me get my cards out and he said that I will be getting a brand new replacement wallet within week without me asking. There are many companies that will have you beg for a compensation, but Titan X stands by its product and will make sure that you have the best experience even outside of your pockets. If your looking for a top quality wallet, buy Titan X.

Excellent warranty service and more importantly, excellent customer service. Josh Moore provided excellent response time and above and beyond customer service.