Tithe.ly Church Giving & Engagement Platform Reviews 1,156

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its intuitive design and ease of use, making it accessible even for those who are not tech-savvy. Many highlight the exceptional customer service, noting the team's responsiveness, knowledge, and helpfulness in resolving issues and providing support. The comprehensive features, including event management, communication tools, and custom app/website creation, are frequently mentioned as significant benefits. However, some customers have experienced occasional difficulties with specific functionalities, such as messaging and notifications, particularly on Android devices. A few users also found certain navigation aspects of the website awkward, and there were isolated instances of confusion regarding data synchronization between different integrated platforms.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease of use and intuitive... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the support for being... See more

Application

Reviewers mention positive feedback about the app, highlighting its comprehensive functionality for church... See more

Website

Users describe positive interactions with the website. Customers find the platform incredibly easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used tithe.ly for over 5 years now. They are NOT a company that has been satisfied with the status quo of their product. They are constantly seeking improvement and customer satisfaction. They... See more

Company replied

Rated 5 out of 5 stars

The fact that there is a church management system that fits our needs. This company has been exemplary in assisting our church when we have questions and making sure that whatever issues we have get... See more

Company replied

Rated 5 out of 5 stars

Tithely has truly been a one stop shop for our organization. The platform is incredibly easy to navigate, even for team members who are not tech savvy. Everything feels streamlined and intuitive,... See more

Company replied

Rated 5 out of 5 stars

Tithe.ly has been a game-changer for our church. We've been using it to digitize our departments and have been impressed with the comprehensive suite of tools it offers. From managing our events c... See more

Company replied


Company details

  1. #90 of 337 best companies in Software Company

Written by the company

Tithely provides the tools you need to engage with your church online, stay connected, increase generosity, and simplify the lives of your staff. With tools like text and email messaging, custom church apps and websites, church management software, digital giving, and so much more… it’s no wonder why over 40,000 churches in 50 countries trust Tithely to help run their church.  Learn more about the global leader in church technology at tithely.com.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Small Church Option

Small Church Option

We are slowly learning how to use the product. It's hard for our church because we are mostly volunteers not skilled in technology and have such limited time. Good education and support.

February 9, 2023
Unprompted review
Tithe.ly Church Giving & Engagement Platform logo

Reply from Tithe.ly Church Giving & Engagement Platform

Thank you for being here at Tithely! Be sure to check out our free webinars and resources over at Tithely University!

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Rated 3 out of 5 stars

you dont keep to your promise

February 7, 2023
Unprompted review
Tithe.ly Church Giving & Engagement Platform logo

Reply from Tithe.ly Church Giving & Engagement Platform

Hey Gershom,

Kris with the Support team here. Thank you for submitting this review of Tithely, but I noticed it certainly didn't match the rating or experience that I would want you to have. I would love to talk with you about where we have falled short in your estimation of our products or services. Would you email support@tithe.ly to my attention and we can talk?

Kris

Rated 5 out of 5 stars

Great app

We use Tithely with our church. It is a convenient way to schedule regular tithing.

February 8, 2023
Unprompted review
Tithe.ly Church Giving & Engagement Platform logo

Reply from Tithe.ly Church Giving & Engagement Platform

We love to hear this! Thanks Cathi!

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Rated 4 out of 5 stars

Useful tool

Makes giving easy, getting to the website versus the app isn't always the easiest but overall a good product.

February 8, 2023
Unprompted review
Tithe.ly Church Giving & Engagement Platform logo

Reply from Tithe.ly Church Giving & Engagement Platform

Thank you for sharing your feedback Danielle!

Rated 5 out of 5 stars

Great tool

tithely is very easy to use and a great way to set up giving especially for salary.

February 8, 2023
Unprompted review
Tithe.ly Church Giving & Engagement Platform logo

Reply from Tithe.ly Church Giving & Engagement Platform

Thank you Luke!

Rated 5 out of 5 stars

Great customer service and support

Great customer service and support. Their website builder and email communications are top-notch. The giving platform is very solid.

February 8, 2023
Unprompted review
Tithe.ly Church Giving & Engagement Platform logo

Reply from Tithe.ly Church Giving & Engagement Platform

We love to hear it Tim! We want tech to be easy for churches not a headache.

Rated 5 out of 5 stars

Tithe.ly has improved our bottom line…

Tithe.ly has improved our bottom line by lowering the cost of giving for our members and by providing a much lower cost for a website.

February 8, 2023
Unprompted review
Tithe.ly Church Giving & Engagement Platform logo

Reply from Tithe.ly Church Giving & Engagement Platform

Thank you for sharing Donald! We appreciate your support!!

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Rated 5 out of 5 stars

This company makes it easier to… Communicate

This company makes it easier to communicate prayer requests and announcements to the congregation, as well as, providing a safe way to ensure a safe channel of giving— not only for tithing, but for special gifts, designations, etc.

February 8, 2023
Unprompted review
Tithe.ly Church Giving & Engagement Platform logo

Reply from Tithe.ly Church Giving & Engagement Platform

James, thank you so much for sharing. We are so grateful you're a part of the Tithe.ly family. Communication is so key when you have a large group of people.

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Rated 3 out of 5 stars

The inability to get answers quickky…

The inability to get answers quickky and bot services that never seem to answer your question.

February 8, 2023
Unprompted review
Tithe.ly Church Giving & Engagement Platform logo

Reply from Tithe.ly Church Giving & Engagement Platform

Hey Pamela,

Kris with the Support team here. Thanks for your feedback about Support. Our goal is to respond as fast as possible but depending on the time of year it is a bit longer with the number of customer contacts we receive. Know that we're constantly working to be better and faster and are grateful to be able to serve your church!

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Rated 5 out of 5 stars

Great Review!

It was easy to use. Easy to understand.

February 8, 2023
Unprompted review
Tithe.ly Church Giving & Engagement Platform logo

Reply from Tithe.ly Church Giving & Engagement Platform

Thank you for the feedback Sharon!

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