Title App Reviews 1,090

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 893 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding it easy and straightforward. Many appreciate the helpful and friendly staff, with several stylists receiving specific praise for their guidance and ability to create suitable outfits. People also found the service beneficial for understanding their body type and making better clothing choices. However, some people were dissatisfied with the refund process, reporting difficulties in obtaining their money back, especially when their dissatisfaction was deemed a "personal reason." Additionally, a few customers expressed concerns about the product, noting that some sessions felt repetitive or that the suggested items were not always tailored to their body shape or preferences.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the innovative... See more

User experience

Clients share positive opinions on user experience, finding it helpful for making better shopping choices and... See more

Staff

Reviewers highlight positive aspects of staff. Many customers praise the stylists for being friendly,... See more

Service

Users describe ambiguous interactions with service. While some customers enjoyed their styling sessions,... See more

Refund

Consumers find refund experiences to be negative. Many reviewers report that the company refuses to issue... See more

Reviews shaping this summary

Rated 4 out of 5 stars

1st capsule was not great. Most items were not available in my size Appreciate customer service rescheduling another. Not sure that each session is taken into consideration to make the whole design... See more

Company replied

Rated 4 out of 5 stars

I am loving the input and guidance. What I am not loving is the fact that the items I would like to order I cannot tell if they are inUSD or Australian dollars. I would also like to know where the si... See more

Company replied

Rated 4 out of 5 stars

Kiara, my stylist was very helpful and friendly. I loved the outfit she picked for me and will probably buy most of the items. Shoes are one thing I never buy online. As others have mentioned the... See more

Company replied

Rated 4 out of 5 stars

Originally, I was very disappointed with my experience with Title Outfits. I felt I had been tricked into signing up for a service I did not want. And when I originally reached out for assistance in... See more

Company replied


Company details

Written by the company

TITLE is a personalized shopping & styling service. With the support of real stylists, TITLE helps you gain a quiet sense of confidence - knowing what suits you, why it works, and how to build outfits that feel right for your life. With a TITLE membership, you receive: 1. 28-day personalised style plan 2. Curated outfit recommendations tailored to your needs1-on-1 sessions with professional stylists 3. Fashion insights tailored to your preferences


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Extremely disappointed

I signed up for this service on 1/24. I was under the impression that I would be charged $14.99 to get started. Instead of the $14.99, I was charged an additional $29.95. I didn’t contact anyone about the charges because I planned to ask my stylist. I immediately scheduled my stylist session for 1/28. I joined the session when scheduled. I waited online for an hour because it said that the session was in progress. I thought the stylist might be doing something. As of right now, the site still says that my Stylist session 1/28 still in progress online.

January 23, 2026
Unprompted review
Title App logo

Reply from Title App

Dear Kelly!
We’re truly sorry to hear about this experience and understand how frustrating it must have been.

That is not the level of service or clarity we aim to provide, especially regarding pricing and scheduled sessions. We apologize for the confusion around the charges and the inconvenience of waiting during your stylist appointment.

This is something we take seriously and would like the opportunity to review and resolve properly. Please reach out to our customer care team at customer.care@title-app.co so we can look into this and make things right for you.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Great outfit ideas that is very helpful…

Great outfit ideas that is very helpful for a variety of occasions/lifestyles.

February 3, 2026
Title App logo

Reply from Title App

Dear Sherri!
Thank you for your kind feedback.

We’re delighted to hear that you found the outfit ideas helpful for a variety of occasions and lifestyles.

Creating versatile and practical inspiration is exactly what we aim for. We truly appreciate you sharing your experience.

Kind regards,
TITLE Team

Rated 5 out of 5 stars
Title App logo

Reply from Title App

Dear Valued Customer!
Thank you for your feedback.

We’re glad to hear that you found the visuals strong and the explanations clear and concise.

Making information easy to understand and engaging is exactly what we aim for. We truly appreciate you sharing your experience.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Nice looks

Nice looks, easy to answer questions about style and what I like.

February 3, 2026
Title App logo

Reply from Title App

Dear Rachael!
Thank you for your feedback.

We’re thrilled to hear that you liked the looks and found it easy to answer questions about your style preferences.

Making the experience simple and enjoyable is exactly what we aim for. We truly appreciate you sharing your thoughts!

Kind regards,
TITLE Team

Rated 3 out of 5 stars

Qtpie

I don’t have anything to review so far

February 2, 2026
Title App logo

Reply from Title App

Dear Magali!
Thank you for your feedback.

We understand that you haven’t had the chance to fully experience Dressly yet, and that’s perfectly okay.

We hope that as you explore the service, you’ll find it enjoyable and helpful. If you have any questions or need guidance, we’re always here to assist at customer.care@title-app.co.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

step by step guide works well

The step by step guide works well for me

February 1, 2026
Title App logo

Reply from Title App

Dear Leilani!
Thank you for your feedback.

We’re glad to hear that the step-by-step guide works well for you. Providing clear and easy-to-follow guidance is exactly what we aim for.

We truly appreciate you sharing your experience.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

It was easy to use.

It was easy to use.

February 2, 2026
Title App logo

Reply from Title App

Dear Gabrielle!
Thank you for your feedback.

We’re glad to hear that you found Dressly easy to use. Making the experience simple and user-friendly is exactly what we aim for.

We truly appreciate you sharing your thoughts.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Ivy was very helpful and put together a…

Ivy was very helpful and put together a great outfit

February 2, 2026
Title App logo

Reply from Title App

Dear Melanie!
Thank you for your lovely feedback.

We’re so glad to hear that Ivy was very helpful and put together a great outfit for you.

Our stylists work hard to create looks that truly fit and inspire. We really appreciate you sharing your experience.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Very informative

Very informative, great examples, really appreciated and enjoyed the interaction. Now I have something to work with.

February 2, 2026
Title App logo

Reply from Title App

Dear Mary!
Thank you for your wonderful feedback.

We’re delighted to hear that you found the experience informative and enjoyed the examples and interaction.

It’s great to know you now feel equipped with something to work with. We truly appreciate you sharing your thoughts.

Kind regards,
TITLE Team

Rated 5 out of 5 stars
Title App logo

Reply from Title App

Dear Kenneth!
Thank you for sharing your thoughts.

We’re sorry to hear that you’re feeling a bit confused about the next steps. Getting started can sometimes feel unclear, and we’re here to help guide you through it.

Please don’t hesitate to reach out if you need assistance at customer.care@title-app.co —we’re happy to help.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

So far so good

So far so good

February 2, 2026
Title App logo

Reply from Title App

Dear Anne!
Thank you for your feedback.

We’re glad to hear that everything is going well so far. We hope your experience continues to be positive and enjoyable.

If you need any help along the way, we’re always here for you.

Kind regards,
TITLE Team

Rated 4 out of 5 stars
Title App logo

Reply from Title App

Dear Nona!
Thank you for your feedback.

We understand that you haven’t had the chance to get started yet, and that’s perfectly okay.

We hope that when you do, you’ll find the experience helpful and enjoyable. If you need any assistance along the way, we’re here to help.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Simple to use app

Simple to use

February 2, 2026
Title App logo

Reply from Title App

Dear Kim!
Thank you for your feedback.

We’re glad to hear that you found the app simple and easy to use. Creating a smooth and intuitive experience is exactly what we aim for.

We truly appreciate you sharing your thoughts.

Kind regards,
TITLE Team

Rated 4 out of 5 stars

Styling Session Consultant Ivy was very helpful

Then consultant Ivy in the styling session was extremely helpful. She came up with some clothing ideas that were innovative and refreshing. She went to a lot of trouble. I was confused with the app and still find it hard to locate some things on it. I am new to it, so it may just be me.

February 2, 2026
Unprompted review
Title App logo

Reply from Title App

Dear Valued Customer!
Thank you for sharing your experience with us!

We’re so glad to hear that Ivy was extremely helpful and brought innovative, refreshing ideas to your styling session—she truly puts a lot of care into her work. We also appreciate your honest feedback about the app navigation, and you’re definitely not alone in feeling that way when you’re new.

Our team is continuously working to make the experience more intuitive and user-friendly. If you ever need help finding anything, our support team is always happy to assist.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Love the styles and pricing

Love the styles and pricing. Great tips.

February 1, 2026
Title App logo

Reply from Title App

Dear Laura!
Thank you so much for the kind words!

We’re happy to hear you’re loving the styles, pricing, and the tips shared throughout the experience. It’s great to know the guidance feels both helpful and accessible.

We truly appreciate you taking the time to share your feedback and hope you continue to enjoy discovering new looks.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Style options for climate. I like that there are options based on…

I like that there are options based on season or temperature related items. Living in Florida really narrows my choices, making the capsule choices easier to pick from.

February 1, 2026
Title App logo

Reply from Title App

Dear Valued Customer!
Thank you for sharing this feedback!

We’re so glad you’re enjoying the climate-based styling options and that the seasonal filters make capsule choices easier, especially for a warm climate like Florida.

Designing outfits that truly fit real-life weather is important to us, and it’s great to hear this approach is working well for you. We appreciate you being part of the experience and look forward to continuing to refine selections that feel practical and stylish year-round.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Spring

Looking for spring and summer optionsl

February 1, 2026
Title App logo

Reply from Title App

Dear Patricia!
Thanks for sharing the feedback! 🌸

Spring and summer are great times to refresh your wardrobe, and we’re excited to help with lighter, versatile options that fit your style and lifestyle. Your stylist can focus on warm-weather pieces, breathable fabrics, and easy outfits you can mix and match.

If you have specific preferences or occasions in mind, feel free to share them in your next session so we can tailor the recommendations even better.

Kind regards,
TITLE Team

Rated 5 out of 5 stars
Title App logo

Reply from Title App

Dear Valued Customer!
Thank you for your feedback!

We’re thrilled to hear you found great clothes for every occasion. Providing versatile and stylish recommendations is always our goal.

Your satisfaction truly matters to us. We appreciate you taking the time to share your experience!

Kind regards,
TITLE Team

Rated 4 out of 5 stars

Liked the ideas but would love to be…

Liked the ideas but would love to be able to click on item and see what other colors are available. I am seeing a lot of olive(avocado)green, not my fav color. But like the item. Please make app so we can see all available colors

February 1, 2026
Title App logo

Reply from Title App

Dear Susan!
Thank you for your feedback!

We’re glad to hear you liked the ideas and appreciate your suggestion about viewing all available colors for each item. Enhancing the app to make color options easier to see is a great idea, and we’ll take it into consideration for future updates.

Providing a smooth and personalized experience is always our goal. We truly appreciate you taking the time to share your thoughts!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Great experience!

February 1, 2026
Title App logo

Reply from Title App

Dear Sharlene!
Thank you for your feedback!

We’re thrilled to hear you had a great experience. Providing smooth and enjoyable service is always our goal.

Your satisfaction truly matters to us. We appreciate you taking the time to share your experience!

Kind regards,
TITLE Team

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