The web site is easy to navigate around and the same day home delivery service is excellent. Since my 2 local stores had to close I find it convenient to just have my orders delivered.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Christmas is coming I'm already getting fat But great service from TJ's You can't beat that Right throughout the whole year They always bring good cheer Order in the morning, by lunchtime it's... See more
Absolutely wonderful... I put my order in at 10.45am and it was delivered by 11.50am...fantastic service. (But I didn't get a little sweetie..lol ..)
Love Tjs there same day delivery is so good and always have the juice I want and there new point system is brilliant and delivery drivers are always polite
Company details
Written by the company
E-Cig and E-Liquid shops located in Chatham, Sheerness, Gillingham, Maidstone, Milton, Gravesend, Margate, Canterbury, Sittingbourne, Strood, with all of our products available on our easy to use website. We wont be beaten on price!
Contact info
61 High St, ME104AW, Sittingbourne, United Kingdom
- 01795477555
- tjsecigarettes@aol.com
- tj-ecigs.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great delivery service
Great delivery service, shame about the crystal bars tho as the run out very quickly
March 29, 2023
Reply from TJ's E-Cigarettes
Thank you Mark for your 5 star review, im sorry to hear about the Crystal bars i will pass the feedback onto SKE themselves
Excellent custimer service.
Excellent custimer service.
Order today , delivery tomorrow,spend 30 pound free delivery .
Excellent choice of vapes and great service provided
March 29, 2023
Reply from TJ's E-Cigarettes
Thank you Kay for your 5 star review, we always aim for great service and glad we delivered :)
Reply from TJ's E-Cigarettes
Woah 11/10 thank you so much that's amazing to hear! thank you so much for your 5 star review and have a magical day!
Very good service thank you
March 29, 2023
Reply from TJ's E-Cigarettes
Thank you Joe for your 5 star review and feedback :)
The price is very good and you can…
The price is very good and you can order before 11 in the morning for that day delivery free of charge easy to do thankyou
March 27, 2023
Reply from TJ's E-Cigarettes
Thank you so much Brendan for your 5 star review and feedback... Amazon eat your heart out ay lol
Reply from TJ's E-Cigarettes
Thank you Charlie for your 5 star review, our delivery driver has to be related to sonic with how quick he can deliver right!
Reply from TJ's E-Cigarettes
no no thank you Aaron for your 5 star review, always a pleasure!
Vaping needs
This is the only place i could find to replace glass for my tank at a good price after it had taken a fall. Arrived fast and had nice sweet with it' the cherry on top highly recommend for all your vaping needs thank you kindly
TJ's E-Cigarettes
March 18, 2023
Reply from TJ's E-Cigarettes
Thank you James for your 5 star review and feedback! we are glad we could help with your tank and hopefully no more falls lol have a great day!
Brilliant every time I order or going…
Brilliant every time I order or going in the shop I will not go anywhere else to get my vape or the juice they are so helpful and always happy to help
March 17, 2023
Reply from TJ's E-Cigarettes
Thank you so much Fay for your 5 star review and feedback! we love to give great customer service and im glad we are always able to help :) have a beautiful day!
Reply from TJ's E-Cigarettes
Thank you so much Jacqui for your 5 star review :)
Easy to use site and fast delivery
March 6, 2023
Reply from TJ's E-Cigarettes
yay that's what we like to hear! thank you Linda for your 5 star review and feedback :)
Above and Beyond!
Kawaii Strawberry was out of stock. I messaged the Facebook group and they replied very quickly. The product is, unfortunately, being discontinued but the owner was super helpful and managed to round up 4 bottles for me from other stores and is kindly sending them to my local store for me. Definitely went above and beyond and I am most grateful. Thank you so much :-)
March 14, 2023
Unprompted review
Prompt service as allways.
March 1, 2023
Always genuine products
Always genuine products, guaranteed. Fast postage. Never have anything other than excellent service. Highly recommended!
February 25, 2023
Order exact really quick and good value…
Order exact really quick and good value won’t go anywhere else
March 11, 2023
Excellent service for convenience as I…
Excellent service for convenience as I was recovering from an operation
March 14, 2023
Excellent service
March 10, 2023
Brought a new vape a got great advice…
Brought a new vape a got great advice from the new teynham store on friday , and got help with other issues from Ellie, thanks again for your help Ellie 👍
February 24, 2023
Reply from TJ's E-Cigarettes
Hey Danny! thankyou so much for your 5 Star review and kind words, i will pass this onto the staff in the Teynham store and also To Ellie, im sure your words will bring some smiles to faces :)
Reply from TJ's E-Cigarettes
Thank you Lance for your 5 star review and kind words :)
1 happy custime as always
T jays never fail. Will always go here, great service as always, I'm always a happy customer, great communication, any problems they are solved straight away.
February 28, 2023
Reply from TJ's E-Cigarettes
Thank you so much Hayley for your 5 star review and kind words, im glad we are always around to help with any issue :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.