My wife bought me 4 tubes of the yellow…
2My wife bought me 4 tubes of the yellow or gold new 40% more numbing cream. When I put the 4 tubes on my leg it felt numb, two hours later my tattoo was started and I could feel the needle fully straight away even though my skin felt numb to the touch. We sent a message and they asked numerous questions to try and avoid responsibility for the cream not working and because I had used the numbing cream before I had trusted that it would work a second time so i saw no need to perform a patch test before hand and this is the excuse they used for denying responsibility for sending me a defective batch and I have seen no apology or refund from them. Even if I had done the patch test, like I said it felt numb to the touch until the needle went in so I would not have been able to tell whether it worked properly. Also on their site it states that a patch test is for testing if you are allergic to the cream.I have numerous tattoos and have used numbing cream a few times so I know what it feels like to use numbing cream and also to not use numbing cream. I will not buy this numbing cream again as the customer service is diabolical as they treat you as a liar . Absolutely disgusting treatment!
