While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Fraudulent TM Legal

Dear Trustpilot Team,

Sometime at the beginning of June, I received a summon from the National Court, over a false claim put up by TM Legal. It was about false indebtedness claim by another company called Creation Finance whom TM Legal to be acting on behalf of.

After I received the court summon I contacted TM Legal with documentation proving that I was not indebted to Creation Finance. I paid the sum of £85 as requested by the court because unknown to TM Legal, this was the actual amount I owed Creation Finance.

Having realized that I wasn't indebted to Creation Finance more than the actual sum of £85, they then told me that if I paid them £100 they will close the case with the National Court.

I consented to the payment of £100 not because I owed this sum, but because I was worried about how much of my time the court proceeding would take. I made this clear to TM Legal.

After paying them the agreed £100, they then sent me an email with the message, 'Thank you for making the payment of £100, your account is now closed.' This message was in the first place wrong. Secondly, I later realized they did not close the case.

I then made a counter claim to the National Court requesting TM Legal to refund my £100 which they took under false pretence. I paid the mandatory £35 to the National Court.

All of these happened between May, June and July.
I am yet to hear from the National Court, whilst TM legal is yet to refund my £100.

i would appreciate it if Trustpilot is able to get through to the National Court and or TM Legal to
refund my £100.

Thank you.

June 3, 2025
Unprompted review
Show reviews in all languages. (3 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look