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TMC Fine Jewellers  Reviews 

285
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, welcoming, and knowledgeable during tailored consultations. People also love the custom ring design process, noting how wonderful the finished products turn out and appreciating regular updates provided throughout manufacturing. Consumers consistently describe the showroom atmosphere as luxurious and comfortable, making the entire purchasing journey smooth and enjoyable. However, some reviewers were not happy with certain aspects, mentioning instances of feeling rushed during appointments, encountering cold staff interactions, or dealing with frustrating shipping methods that risked spoiling a surprise. Despite these occasional drawbacks, buyers remain thoroughly impressed by the incredible overall quality.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that consultants are extremely knowledgeable,... See more

Product

Customers had positive experiences with product, noting that the jewellery is of incredible quality and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a stress-free and... See more

Service

Users describe positive interactions with service, highlighting a seamless, welcoming, and luxury experience... See more

Customer service

People report positive experiences with customer service, highlighting helpful and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TMC Fine Jewellers are very easy to communicate and organise with. My fiancé got my engagement ring through the Brisbane branch, and they did an impeccable job. I have just designed my wedding band... See more

Rated 5 out of 5 stars

Can’t thank TMC enough. We got our wedding rings made & the team there were patient talking through every little details and showing us different examples to ensure we got the perfect ring. Can’t reco... See more

Rated 5 out of 5 stars

We attended the TMC pop up in Adelaide and fell in love with the range and the customer service was amazing! We finally decided to lock in my new engagement ring and the whole experience was wonderful... See more

Company replied

Rated 5 out of 5 stars

Jasmin was so lovely and accomodating. She patiently took us through all of the options that would match my engagement ring, and helped me visualise a bespoke design. Her service was fantastic -... See more


Company details

  1. Jeweler
  2. Jewelry Designer
  3. Jewellery Manufacturer
  4. Jewelry Store

About TMC Fine Jewellers

Written by the company

At TMC Fine Jewellers®, we specialise in lab-grown diamond and moissanite engagement rings, fine jewellery and ceremonial rings. Founded in 2020 by husband and wife, Tom and Makayla, TMC Fine Jewellers® (formerly The Moissanite Company) is rooted in bespoke craftsmanship, ethical innovation, and attainable luxury. Every piece is meticulously crafted in Australia, for your forever.


Contact info

4.9

Excellent

TrustScore 5 out of 5

285 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(285)

285 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience at TMC Fine Jewellers in Armadale was the best experience ever!

My experience at TMC Fine Jewellers in Armadale is more than I could have ever wanted. It was so nice and intimate. All answers were questioned and staff listened so well to what I like and got to try as many styles as I like. Never felt rushed and had the most incredible time and leaving with my dream design. Service was incredible!! Had the most beautiful morning.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

10/10

the in person consultation was incredible in the show room, we were able to chat and try on anything! the team are super friendly, knowledgeable and we felt no pressure at all. would highly recommend!

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Ceremonial Ring Consultation

My husband and I came in to try on wedding rings and had such a beautiful experience thanks to Jasmin and Emili. They were both incredibly knowledgeable, patient, and made us feel completely comfortable throughout the whole process. We never felt rushed and they really took the time to help us find the right rings for us.

We had visited another jewellery store beforehand, but this experience honestly did not compare. Thank you again Jasmin and Emili for making this such a special moment for us!

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experiences

The consultation went really well! We knew what sort of ring we wanted, but didn't know exactly how to make that vision come to life. We had a couple consultations, and every representative was so helpful and kind. They were truly experts and they were able to guide us towards the dimensions, the style, the stone shape, and all the details that helped our vision come to life. I have already gotten a ring from here, which included an upgrade and a resizing. Throughout the whole time, TMC has been so amazing. I love purchasing from TMC and will definitely be turning to them for any future purchases.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 consultation

Emili made my consultation an amazing experience. I came into the consultation overwhelmed and unsure exactly what to expect and what ring to choose. She was extremely knowledgeable, friendly and incredibly helpful. I left my consultation feeling very relaxed and sure on what ring I will be going ahead with. I even learnt a few things.
I couldn't recommend higher!!

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

It was great

It was great , ladie gave me more opportunities which was I didn’t feel like I was at a dead end which was great .
Overall really nice gave me updates and fast reply

Thank you fine jewellers

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful ring

Beautiful ring, beautiful customer service. Couldn’t recommend this company more!

May 2, 2026
TMC Fine Jewellers  logo

Reply from TMC Fine Jewellers

Hi Holly,

Thank you for leaving such a positive review. We are delighted to hear your expewrience with our team was so memeorable. Thank you for spending your time with us.

The TMC Fine Jewellers Team

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