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TMGM Reviews 898

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and genuine care, highlighting their responsiveness and dedication. Many people appreciate the exceptional customer service, noting quick responses and helpful assistance that makes a significant difference. The overall service is often described as amazing, with users finding the platform reliable and the trading environment professional. However, some people were dissatisfied with the withdrawal process, reporting delays, issues with funds being held, and unexpected charges. A few other people also felt that the response times were slow, particularly when trying to contact an account manager after multiple requests, leading to frustration and a lack of resolution for their issues.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness,... See more

Service

Customers had ambiguous experiences with service. Many reviewers praise the excellent, fast, and professional... See more

Customer service

People report positive experiences with customer service. Many customers praise the quick response times and... See more

Response time

Clients share ambiguous opinions on response time. Many customers praise the quick and efficient responses,... See more

Payment

Reviewers mention ambiguous feedback about payment. Many customers report significant issues with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Withdraw process block 4 days, still not get paid it's a real broker?? Reply your review 4 days doesn't include weekend, it's my customer problem, not me, today, the withdraw process has been ap... See more

Company replied

Rated 5 out of 5 stars

Exceptional service everytime :) Millan has been an absolute star, he truly goes the extra mile every single time. His professionalism, patience, and genuine care make all the difference. It’s rare... See more

Company replied

Rated 5 out of 5 stars

Best broker out here. Trading conditions are unmatched from anything I’ve tried in my 7 years trading career. Instant execution, slippage almost non-existent even during high impacting news, lowest sp... See more

Company replied

Rated 5 out of 5 stars

I have always traded prop firm, particularly ftmo. Made the leap into the retail/broker world and with the help of Milan, He has created a seamless and easy transition. Milan being the agent for my bu... See more

Company replied


Company details

  1. Finance Broker
  2. Gold and Silver Trading Company
  3. Non-Bank Financial Service

Written by the company

TMGM is a globally acclaimed multi-asset broker, offering clients access to trade CFD, MT4 and MT5 on Crypto, Forex, Commodities, Indices, Shares and ETFs. With over 13 years of market experience and fully regulated by ASIC, VFSC, and FMA for peace of mind. At TMGM, we aim to provide you with the best trading conditions, powered by both industry-leading- and cutting-edge innovative platforms.

Experience Top-Notch Service

Written by the company

24/7 Customer Service
The markets never sleep - which is why we have a 24/7 customer service to properly take care of you no matter the time and market you are trading.
Major Languages Support
With support for over 10 main languages, rest assured that you’ll always be speaking to someone who understands you natively.
Bringing Personal Service To You
We believe in taking care of you well - so much that we’re rapidly expanding local offices to over 10 countries.
VIP Client Support
As a high volume trader, we know you take your trading seriously. Our VIP clients have access to exclusive events, workshops and even direct access to a dedicated member of our sales & research team.

About TMGM

Global CFD, FX, Cryto, Bitcoin, MT4, MT5 broker

TMGM is a globally acclaimed multi-asset broker, offering clients access to trade CFD, MT4 and MT5 on Crypto, Forex, Commodities, Indices, Shares and ETFs. With over 13 years of market experience and fully regulated by ASIC, VFSC, and FMA for peace of mind. At TMGM, we aim to provide you with the best trading conditions, powered by both industry-leading- and cutting-edge innovative platforms.

trade smarter @TMGM

 

Trade Now

 

Millions of registered users worldwide

  • Hundreds of CFD products offered, including crypto, forex, commodities, indices, shares and etfs
  • Razor thin spreads from 0.0 pips
  • 1:1000 % max leverage
  • Expert market analysis and trader tools
  • +10 funding options

TMGM's wide range of trading platforms

  • MetaTrader4 (MT4)
  • MetaTrader5 (MT5)
  • TMGM App

Contact info

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Maximise your trading strategy with TMGM's daily market analysis news.

3.9

Great

TrustScore 4 out of 5

898 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Please return my money

Please return my money. You closed all my positions in loses even though I told them that I will manage my trades by myself.

I opened an account with Tmgm to start copy trading and I signed agreement with the fund manager to copy my trades. On June 14 and due to FOMC High News, the trading account reached 50% Drawdown. When I saw how risky was their management, I asked them and written clearly twice "please stop Mangment my account from your EA or manual trading so I mange it by self."

The second time they asked me that "you can stop the trades if you want"

I replied " thank I will manage my trades by myself"

After that all the open trades were closed with loses.

I asked for compensation or a bonus but they didn't.

June 17, 2022
Unprompted review
TMGM logo

Reply from TMGM

Dear Client,

We are very sorry to hear you feel this way. At TMGM we always strive for transparency and fairness.

Please also note that as a trading platform, we do not provide or recommend any EA to clients. All the EA are installed by the clients of choice only.

Since we are unable to locate your ticket here, please feel free to get in touch with us via Live Chat or email support@tmgm.com. We will be happy to assist you with any issues.

Kind regards
TMGM Support

Rated 1 out of 5 stars

bad for information i use this website…

bad for information i use this website the problem is for slippage its coming very high i cant trust him

June 14, 2022
Unprompted review
TMGM logo

Reply from TMGM

Hello Mohamed,

We are very sorry to hear you feel this way. At TMGM we always strive for transparency of information and fairness. If you could please contact our support team either via live chat or email at support@tmgm.com, we will aim to provide you the information you request.

Kind regards,
TMGM Team

Rated 5 out of 5 stars

TMGM is the best!

I am just a newbie in forex started at 2018 to present (2022) but this broker is really consistent in helping their members! I'm lucky that I found this Broker! To all Filipinos hindi ito bayad or scripted mga tang ina kayo! Hahaha keep up the Good work TMGM 🙏 Thank you so much!

June 6, 2022
Unprompted review
Rated 4 out of 5 stars

The client assistant

The client assistant, Jaqueline Cerqueira, was very knowledgeable and quick to understand the help I wanted. She was providing help with the photo scatches about the things where I should be going and clicking. My thanks to her.

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Topnotch customer service by Nadiesha

Topnotch customer service by Nadiesha. TMGM has highly committed customer service agents. Going extra miles to serve customer. Awesome broker. Withdrawal in my bank account within couple of hours. Low spread and everything with this broker is topnotch. Highly recommend for the guys looking for genuine and highly reliable broker.

May 24, 2022

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