Withdraw process block 4 days, still not get paid it's a real broker?? Reply your review 4 days doesn't include weekend, it's my customer problem, not me, today, the withdraw process has been ap... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Exceptional service everytime :) Millan has been an absolute star, he truly goes the extra mile every single time. His professionalism, patience, and genuine care make all the difference. It’s rare... See more
Company replied
I have always traded prop firm, particularly ftmo. Made the leap into the retail/broker world and with the help of Milan, He has created a seamless and easy transition. Milan being the agent for my bu... See more
Company replied
Best broker out here. Trading conditions are unmatched from anything I’ve tried in my 7 years trading career. Instant execution, slippage almost non-existent even during high impacting news, lowest sp... See more
Company replied
Company details
Written by the company
TMGM is a globally acclaimed multi-asset broker, offering clients access to trade CFD, MT4 and MT5 on Crypto, Forex, Commodities, Indices, Shares and ETFs. With over 13 years of market experience and fully regulated by ASIC, VFSC, and FMA for peace of mind. At TMGM, we aim to provide you with the best trading conditions, powered by both industry-leading- and cutting-edge innovative platforms.
Experience Top-Notch Service
Written by the company
- 24/7 Customer Service
- The markets never sleep - which is why we have a 24/7 customer service to properly take care of you no matter the time and market you are trading.
- Major Languages Support
- With support for over 10 main languages, rest assured that you’ll always be speaking to someone who understands you natively.
- Bringing Personal Service To You
- We believe in taking care of you well - so much that we’re rapidly expanding local offices to over 10 countries.
- VIP Client Support
- As a high volume trader, we know you take your trading seriously. Our VIP clients have access to exclusive events, workshops and even direct access to a dedicated member of our sales & research team.
About TMGM
Global CFD, FX, Cryto, Bitcoin, MT4, MT5 broker
TMGM is a globally acclaimed multi-asset broker, offering clients access to trade CFD, MT4 and MT5 on Crypto, Forex, Commodities, Indices, Shares and ETFs. With over 13 years of market experience and fully regulated by ASIC, VFSC, and FMA for peace of mind. At TMGM, we aim to provide you with the best trading conditions, powered by both industry-leading- and cutting-edge innovative platforms.
trade smarter @TMGM
Millions of registered users worldwide
- Hundreds of CFD products offered, including crypto, forex, commodities, indices, shares and etfs
- Razor thin spreads from 0.0 pips
- 1:1000 % max leverage
- Expert market analysis and trader tools
- +10 funding options
TMGM's wide range of trading platforms
- MetaTrader4 (MT4)
- MetaTrader5 (MT5)
- TMGM App
Contact info
Level 28, One International Tower, 2000, Barangaroo, Australia
- 0280368388
- support@tmgm.com
- tmgm.com
Subscribe to TMGM TV
3.9
Great
893 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good graph and service
Good graph and service. Tbh, it is really hard to find brokers that are willing to close the order normally during major news announcement
February 4, 2024
Unprompted review
TMGM is a great broker despite all the scammers impersonating their brand
I had the unfortunate experience of being scammed by a third party company impersonating the official branding of TMGM and I only realised this when I tried to make a withdrawal. I contacted the official TMGM Customer Support and it was clear that I had been scammed. I just want to say a big thank you to Becky and Bano who were professional and empathetic and because of the way they treated me I went on to open an account with the official TMGM. Easy onboarding, deposits and withdrawals and the customer service has been outstanding. I have read the reviews and I feel it is unfair that TMGM is being targeted by scammers and their good reputation is being tarnished but I am glad I gave them the opportunity because they have restored my faith.
January 3, 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Jenny an employee that scams clients…
Jenny an employee that scams clients avoid tmgm its a money scam slippage ,deposit disapears without trading they will not investigate, investors beware of this fraudulent broker and staff
December 19, 2023
Unprompted review
Reply from TMGM
Dear valued client,
Thank you for your feedback.
We would like to clarify and assure you that TMGM is not a fraudulent broker; instead, we are a trusted and regulated broker.
We understand that you are having a concern with a the person named Jenny. If you can email us the details of your concern, including information about your accounts and your experience with Jenny, we will further investigate the matter.
Your feedback is much appreciated,
Kind Regards,
TMGM Support
Beware of slippage
I was trading NZDCHF selling at 0.53234, SL 0.5323 which below my entry level to protect my fund. Funny part is during FOMC the price was at 0.53125 not even the wick pass through 0.5314. Guess what, due to slippage it went through my SL at 0.5327. The account manager told me it is normal because it is impact news. She even show me normally the spread only 2-3pip but during Fomc news it went to 27pips. What a joke. It’s the first time I know break even still can lose money and the respond is “it is normal”
All I know is TMGM are suitable for scalpers. Not suitable for swing trade cause you never knew the slippage can go how far.
January 4, 2024
Unprompted review
Reply from TMGM
Dear valued client,
Thank you for your feedback.
We appreciate your recent correspondence detailing your trading experience with TMGM, and we understand the concerns you have raised regarding slippage during your NZDCHF trade.
However, We would also like to inform that slippage is normal to happen when the market is under conditions such as illiquidity and volatility due to news announcements, economic events, and market openings. Hence, we have no control in setting the slippage or changing it.
If you like to to check on your account as well as your trades, Please do email us at support@tmgm.com to provide us with your trading account number and order ID for our relevant department to further check.
Your feedback is much appreciated,
Kind Regards,
TMGM Support
Unreasonably ban my account without…
Unreasonably ban my account without explanation never reply to my emails and confiscated my money and the money earned from platform with zero explanation and reply at all,
Even tho you write very nicely here saying how you guys would reply, but no you guys never did, never answer question
It’s useless to say you would do everything here cause none of my emails were replied
October 5, 2023
Unprompted review
Reply from TMGM
Dear Valued Client,
Thank you for your feedback.
I have gone through your email with our representative.
I understand the frustration, however, the investigation will take some time as it involves multiple departments to check the details related to your account.
Rest assured that we will try our best to expedite the issue. To help smooth the process, please kindly provide the required documents and answer the questions directly. This will prevent any delays due to incomplete documents and details and will aid our relevant department in expediting the investigation.
Kindly email us for further information and assistance.
Kind Regards,
TMGM Support Team
TMGM will not allow me to withdraw my crypto
I recently was convinced to transfer crypto currency to the TMGM platform and was skeptical to begin with as I was being highly pressured into putting more and more into the platform. I finally quit chatting with the individual who was pushing. Now they will not allow me to transfer out my money.
October 29, 2023
Unprompted review
Reply from TMGM
Dear Jeff,
Thank you for your feedback.
In order to be able to assist you further, please could you provide us with the URL link that you used to sign up to TMGM as we believe that you have signed up to a third-party company who are impersonating the official TMGM Brand.
TMGM is a fully regulated broker and we do not accept clients from the USA and we also do not apply any pressure to our clients to make deposits.
Please contact us by email to support@tmgm.com or via our live chat service so that we can try to advise you further in this matter and to prevent other clients from signing up to unregulated companies.
Kind Regards,
TMGM Support Team
All in all a very pleasant experience…
All in all a very pleasant experience so far including the trading conditions. Fast deposits and withdrawals, a friendly support and safe environment for my funds. Unfortunately they have been promoting MT5 for over a year now and still did not release. That's sad if you have most of your indicators programmed for MT5. If MT5 would be implemented I'd give it 5/5.
September 9, 2023
Unprompted review
200K USDT Gone
200K USDT Gone! so i tried to deposit 200k USDT not the first time, they provided a QR code, I scanned it and it was completed in my binance, now they are saying that they did not receive it and i have to prove that its their QR code. now my 200k is missing and they are investigating if its their gateways fault, anyone experience the same thing? they have a system generated QR provider called psp.
August 10, 2023
Unprompted review
Reply from TMGM
Dear Valued Client,
Thank you for your feedback.
We are sorry that you have experienced this problem with this deposit, after previously making numerous successful deposits to your trading account.
We have used our best endeavours to assist you in locating the funds and your account manager has provided you with as much information as possible that we have received from the investigations with our payment gateway.
If you need any further assistance, your TMGM Account Manager will be happy to assist you.
Kind regards,
TMGM Support
Demo account is very useful
I love that TMGM offers a demo account. It's a fun and interactive way to test my trading strategies. The demo account provides simulation exercise and chances to try various trading products while allowing me to improve my trading skills.
July 9, 2023
Feeling great
TMGM is so awesome! They give their clients gifts and bonuses to make us feel appreciated. It's such a nice gesture and makes us feel valued.
February 25, 2023
A wide range of trading platforms
TMGM offers a wide range of trading platforms to suit different preferences. Whether you prefer MetaTrader 4 or the TMGM WebTrader, you'll find a platform that meets your needs. It's great to have options and flexibility when it comes to choosing the right trading environment.
July 17, 2023
Top-Notch Reliability
TMGM'strading platform provides real-time market data and charts, allowing me to stay informed about price movements and make well-informed trading decisions. The platform's reliability and accuracy have been instrumental in my trading success.
April 12, 2023
A Reliable Platform for All Your Needs
TMGM's platform is fast, reliable, and user-friendly. The charts and trading tools are comprehensive, allowing me to make informed trading decisions. Whether you're a beginner or an experienced trader, TMGM provides a great platform for all levels of expertise.
April 15, 2023
Mobile app is easy to use
TMGM's mobile trading app is outstanding. It's easy to use, and I can process deposits and withdrawals on the go without any issues. The app provides all the necessary features and functionality, making it convenient to manage my transactions.
July 4, 2023
Unprompted review
Instant Deposits and Withdrawals
One of the things I love about TMGM is their fast deposit and withdrawal process. I can easily fund my account and withdraw my profits without any delays or complications. It's convenient and efficient, which makes trading even more enjoyable.
April 21, 2023
AVOID TMGM at all cost
Trading with TMGM at the beginning was ok then they changed trading conditions, increasing time execution and slippage. Upon request a withdrawal which is 4 business days, it has passed more than a month and the money is not in my bank account and not in TMGM account. They giving excuses all the time that is is a transition with the banks which is lead me to convince me that they are a scam!
June 12, 2023
Unprompted review
Reply from TMGM
Dear valued client,
Thank you for your feedback.
Firstly, we would like to clarify that we are not affiliated with any scam broker or fraudulent activities. We operate as a legitimate and reputable company, committed to providing a secure and reliable platform for our users.
We would also like to inform that slippage is normal to happen when the market is under conditions such as illiquidity and volatility due to news announcements, economic events, and market openings. Hence, we have no control in setting the slippage or changing it.
As for our withdrawal process, it will take 1 working day for our relevant department to check and process it. After it has been sent to the bank to be credited to your account, the estimated time for the funds to reflect will depend on the withdrawal method you use.
Due to a lack of details, we kindly ask you to email us the details at support@tmgm.com for us to assist you better in checking the reason for the delays in your withdrawal.
Your feedback is much appreciated,
Kind Regards,
TMGM Support
the cs was helpful and solve all my…
the cs was helpful and solve all my problem
July 5, 2023
Unprompted review
a scam website
June 8, 2023
Unprompted review
Reply from TMGM
Dear Valued Client,
Thank you for your feedback.
Firstly, we would like to clarify that we are not affiliated with any scam broker or fraudulent activities. We operate as a legitimate and reputable company, committed to providing a secure and reliable platform for our users.
In order to fully investigate your complaint and provide an appropriate resolution, we kindly request that you provide us with specific details about your experience. Please include any relevant account information, transaction details, or communication records that can help us better understand the situation.
You may reach us via email at support@tmgm.com or via Live chat.
Your feedback is much appreciated.
Kind Regards,
TMGM Support
Helpful service desk!
They solved my problem within very short time ! And they are always there to assist us!
June 11, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.