While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.3
7 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
PLEASE STAY FAR AWAY FROM THESE SCAMMERS!!!
I pre-ordered INART superman figures, paid in full and they refused to ship the figures are confirming items have arrived, they collected outstanding payments, then just didnt bother to ship, i had to go through the paypal buyer protection to get my money back, they did however steal my deposits!.. ''
SCAM ARTISTS... WASTE OF TIME USELESS STORE.
I've preordered Stitch realistic plushie collectible and never got it. The TNS ignores my mesaages and they kept the 60$ preorder payment.
Avoid this seller completely.
0/10*
I've preordered a Stitch plushie collectible for my daughter, never got it. Tried to get in touch with the TNS figures, no one replies. Avoid this seller.
DO NOT PRE-ORDER... this company will take your money and not give you the item... I pre-ordered with them in June 25, fast forward to Feb 26 for release, paid in full and waited over 3 weeks to see if they would ship...did not... tried to contact them via all media, facebook, email, their own website... after waiting over 2 months with no replies, i had to ask paypal to request refund.. by this point 6 months had passed to claim my deposit back.... so i basically gave this company $40 free with no way of claiming back.... DO NOT PRE ORDER WITH THIS COMPANY!!!
Don’t buy from here. They sent me a damaged homrlander then proceeded to block me and not respond when I asked for the issue to be resolved, or a replacement figure.
I should have done more research into this company. Dodgy and scammy. Stay away, there’s many other alternative retailers who can provide you with a much better experience.
3+ Months to resolve a problem which still hasn't been resolved. I ordered a figure which was delivered in August 2024, it is now 2025. This issue hasn't been resolved the company no longer reaches out. I've contacted them countless times. No avail. I've reached out MULTIPLE times to be ignored, I'd avoid in the future and order elsewhere.
Update; January 28th 2025.
TNSFigures have now gone ahead and blocked me from their social medias for calling them out, and continually trying to get them to resolve this issue. I've proceeded to contact my bank to organise a chargeback, this is beyond the joke.
You'd get better service at mcdonalds then you do here.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
