The National Training Academy (TNTA) Reviews 55

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Excellent course on Designated Safeguarding Person (Wales). Detailed content but carefully structured. I felt I learned more from this than listening to a talk or watching a video. It took me more... See more

Company replied

Rated 5 out of 5 stars

Thorough. Comprehensive. Thoughtful. Both courses were sufficiently detailed to keep me interested but not so detailed I became overwhelmed. Both courses gave good explanations of quite dry concep... See more

Company replied

Rated 2 out of 5 stars

The Participation course and questions were too long. Failing the questions you can't gio quickly over the course again the second time so it was slow. Some interesting things in there but I found i... See more

Company replied

Rated 5 out of 5 stars

Quality of content: 100% Impeccable customer service: 100% Trustworthiness of content and subject matter experts: 100% Accessibility: 100% Gold-standard support from staff: 100% Quality of deliv... See more

Company details

  1. Training Centre

Written by the company

We are a trusted CPD and accredited provider of online and face to face training. We also offer training via teams, can develop bespoke e-learning courses and provide consultancy service. We work with local authorities, housing providers, charities, companies small and large and of course individuals.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

55 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great

Very nice people

March 23, 2026
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Reply from The National Training Academy (TNTA)

Thank you for your kind review Beverly. We try to give a really good, personalised customer service experience and we are glad that you found us helpful. Best wishes TNTA

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Rated 4 out of 5 stars

A good thorough course but a few…

A good thorough course but a few technical hitches with the text reader.
Also, I think it's important you sort the iPad issues - it's the first course I've not been able to do on the iPad. I really struggled on my old laptop

February 23, 2026
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Reply from The National Training Academy (TNTA)

Thank you for your review. We are glad that you enjoyed the course.

Rated 2 out of 5 stars

The Participation course and questions…

The Participation course and questions were too long. Failing the questions you can't gio quickly over the course again the second time so it was slow. Some interesting things in there but I found it frustrating. I'm not a leader so maybe this course is just for managers.

Later note: The team have been very responsive and even though unfortunately there may not be a lot that can be done they will pass on the feedback which is good. Thank you for listening

December 16, 2025
Unprompted review
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Reply from The National Training Academy (TNTA)

Hi Rose. We are sorry to hear that you found the questions too long. Please can you email us with more information so that we can look into this, as this is not something that has ever been raised with us before. The menu button at the bottom of the page, allows you to go through the course quickly a second time, so this is an option on the course. The course is mapped against learning outcomes that are agreed and signed off by CPD UK so the course content is of a very high standard. Please do email us and we can have a chat with you rectify this.

Rated 5 out of 5 stars

Comprehensive and clear

Comprehensive and clear. Lovely training

November 11, 2025
Unprompted review
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Reply from The National Training Academy (TNTA)

Hi Montserrat. Thank you for taking the time to do this review. We are so glad that you enjoyed the course :)

Rated 5 out of 5 stars

Excellent training material...

The training material was made available seamlessly after payment. The material was well considered, highly informative and an excellent foundation for what is a complex subject matter. I like the bite-sized nature of the material, making it quick to understand and easier to remember. All said an excellent training material.

October 20, 2025
Unprompted review
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Reply from The National Training Academy (TNTA)

Hi Seun. Thank you for taking the time to leave us a review. As a small business these are very important to us. We are glad that you enjoyed the Disrepair course and it was easy to follow for you. It's great that you like the bite size way we set this out too! Thanks again. TNTA

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Rated 2 out of 5 stars

Amateur psychology and slide specific…

Amateur psychology and slide specific memory test, very little value box ticking exercise to excuse management.

September 28, 2025
Unprompted review
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Reply from The National Training Academy (TNTA)

Good morning Stephen. We are sorry to hear that the course didn’t meet your expectations.

We always advise companies to review the content before rolling it out to employees as we appreciate that each organisation is different. Whilst the course may be suitable for one organisation for another they may require more in depth training or Face to Face training whereby specific case examples of situations staff have faced can be broken down and analysed about how it could be addressed.

We have received positive feedback from learners on this course and it has been rolled out in other organisations with positive results. The course is a level 2 short course which is why we don’t go too much depth on the psychology.

If you’d like to email us at info@tnta.co.uk we would be happy to discuss this further.

Rated 5 out of 5 stars

The best I've encountered with this company

Unlike a lot of the TNTA training, this course was excellent - detailed, full of necessary and useful information, most of which I've screenshotted for revision and reminder. I would absolutely recommend the Risk Assessment Training to my entire team.

September 26, 2025
Unprompted review
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Reply from The National Training Academy (TNTA)

Good morning Nathalie, thank you for sharing the positive feedback in relation to the Risk Assessment Training, we do appreciate the time you have taken to do this. We strive to improve our courses and would value a conversation with you as to how we may improve others. If you could email info@tnta.co.uk we will listen to your suggestions for improvement in other areas.

Rated 5 out of 5 stars

A really great course for both a minute…

A really great course for both a minute taking refresher and for new minute takers to the business. Good set of information and templates provided within the course. And a nice flexible way of learning at a time that suits. I will definitely look at other courses provided. Costs are very reasonable too. Thank you TNTA Ceri

August 7, 2025
Unprompted review
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Reply from The National Training Academy (TNTA)

Thank You Ceri for a great review, we are so glad that you found our course useful. We always try to make our courses informative and interesting. When you want to start a new course, just let us know.
TNTA

Rated 5 out of 5 stars

Superb. And some....

Quality of content: 100%
Impeccable customer service: 100%
Trustworthiness of content and subject matter experts: 100%
Accessibility: 100%
Gold-standard support from staff: 100%
Quality of delivery: 100%
Just flipping fabulous! Will DEFINITELY be a returning customer; v cost effective, done at learners' own pace; great back-office support. Cannot praise them highly enough. You're mad if you don't use this in your organisation! Have saved £thousands in my training budget. MD is well chuffed! Means I can allocate budget elsewhere while staying compliant, safe in the knowledge that the content and delivery are a) top notch, and b) easy to navigate and fulfil. Thank you, thank you, thank you!

July 9, 2025
Unprompted review
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Rated 4 out of 5 stars

Group B (Wales) TNTA Safeguarding Course

I'm new to Safeguarding, and overall I found it a very comprehensive and detailed course. I found the interaction throughout, and tests at the end highly engaging.

My only reason for not giving five stars was that I couldn't determine how to get a copy of the course material to refer back to, although I know I have online access for a year.

July 15, 2025
Unprompted review
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Reply from The National Training Academy (TNTA)

Thank you so much for your review, it is greatly appreciated and we are very happy that you enjoyed the course and learned something new. If you go into your course and click on additional resources you should be able to access any course materials there.

Rated 4 out of 5 stars

A well structured course

This was a well structured course that helped me reconnect with my proffesional boundaries.

May 2, 2025
Unprompted review
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Reply from The National Training Academy (TNTA)

Hi Alex,
Thank you so much for your review, we are very pleased that the course helped you, TNTA

Rated 5 out of 5 stars

Well structured on line training course

I wanted training which gave me a good understanding of the role and responsibilities of a Designated Safeguarding Officer (Wales). ~This course was well structured, easy to navigate. The content was both interesting and relevant.

April 10, 2025
Unprompted review
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Reply from The National Training Academy (TNTA)

Hi Alison, Thank you so much for your great review. We are so glad that you found our course easy to navigate and that you enjoyed it.

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Rated 5 out of 5 stars

Excellent product

As an 80yo chairing a meeting for the first time I found the TNTA skills course great value for money and easy to follow.

March 20, 2025
Unprompted review
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Reply from The National Training Academy (TNTA)

Hi Alf, many thanks for leaving such a kind review. It shows age is no barrier, good on you for volunteering with community groups and making a real difference. Let us know if you need any further assistance.

Rated 5 out of 5 stars

Minute taking course

I took the minute taking course which was very reasonable priced for someone looking to upskill and I found the material both comprehensive and accessible. Great work TNTA.

January 16, 2025
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Reply from The National Training Academy (TNTA)

Hi Karl, many thanks for taking the time to leave us a review, we truly love reading these and are happy you enjoyed the course

Rated 5 out of 5 stars

Easy to enrol

Easy to enrol, had a quick reply for a technical issue I faced. Content of the course was spot on!

January 2, 2025
Unprompted review
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Reply from The National Training Academy (TNTA)

Hi Khwaja, we are always here to support our learners, super happy you enjoyed the course and benefited from it.

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Rated 5 out of 5 stars

Great training

Great training very easy to use and navigate the website and certificate

November 1, 2024
Unprompted review
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Reply from The National Training Academy (TNTA)

Hi Poppy, thanks for leaving us a review, much appreciated, we are glad you benefited from the course.

Rated 4 out of 5 stars

It would be better if all the…

It would be better if all the information was spoken as reading of a screen is not easy.

October 8, 2024
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Reply from The National Training Academy (TNTA)

Hi Ann, many thanks for the review. Our courses do have a read aloud function, if you click on the text it will read it aloud. When we tested our courses learners spoke about how they can read faster than listening to a full voice over, so we decided that allowing learners to choose which they'd want would be the best option. On the dashboard when you login there is a user guide which explains the function. However, we do appreciate that most people want to go straight to the course. We will try to make this clearer for learners so that they are aware of the function. Thanks again.

Rated 5 out of 5 stars

Good course

Good course, well constructed.

September 10, 2024
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Reply from The National Training Academy (TNTA)

Many thanks for sharing your experience

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