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Tn Town Reviews 

284
•
TrustScore 3.5 out of 5

3.5

Shoe Store
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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent service, highlighting efficient order processing and prompt delivery. Many people appreciate quick arrivals, with items often reaching them sooner than expected and well-packaged. Reviewers often express satisfaction with the overall process, indicating plans for future purchases. However, some customers noted concerns regarding product quality. Several people reported receiving items that appeared damaged, poorly made, or potentially fake, citing issues like flaking paint, loose soles, or poor stitching. Additionally, some reviewers experienced significant order problems, including lost items, long delivery delays, or difficulties obtaining refunds.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and authenticity, with some customers praising the... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant... See more

Service

Users describe positive interactions with service, frequently highlighting excellent service from start to... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Quality

People report ambiguous experiences with quality, with many reviewers praising the products as great,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Best selection online for a reasonable price. Came quick and no issues, good service. As a reseller I think the shoes should be checked in detail though as few imperfections as if they was purchased... See more

Rated 2 out of 5 stars

Bought the new colour flips tn and badly made damaged paint flaking off the soles after wearing for couple hours plastic cracked aswell

Company replied

Rated 5 out of 5 stars

Purchased the Eastside Golf TN's on Tuesday, arrived on Thursday, in extra secure packaging to protect the box too. Excellent service & I will certainly be a returning customer. Highly recommend to an... See more

Rated 5 out of 5 stars

Absolutely chuffed to bits with my trainers top quality only downfall was my parcel going up and down the country to 3 different sorting offices and passing my twice address in the process. Other tha... See more

Company replied

Company details

  1. Shoe Store

Written by the company

Online supplier of authentic, exclusive footwear and streetwear. Shop a range of authentic in stock Nike Air Max Plus products. UK express delivery with hassle-free returns and exchanges. Buy Now Pay Later With Klarna.

Contact info

3.5

Average

TrustScore 3.5 out of 5

284 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.5

All reviews

(284)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

10/5 stars

10/5 stars
I just made my second purchase with Tn Town. They accommodated to my specific needs and the prices are always good, I would know as I bought from them to resell at a profit.

Leaving this review just to support the good customer service this business provides people.

Thanks 🙏

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Quality service

Quality service, Rapid delivery and the Tn Smokes are even better looking in hand. Deffo recommend using Tn Town....👌🏼

May 23, 2025
Unprompted review
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Rated 1 out of 5 stars

Not received parcel and I defo haven’t…

Not received parcel and I defo haven’t signed for it and no one was in my house so the delivery man must have done it himself I want a refund or the trainers delivering to my nearest shop on granville street

May 25, 2025
Unprompted review
Tn Town logo

Reply from Tn Town

Hi Bradley,

We can see from the tracking number that your parcel was successfully delivered & signed for on 12th May at 3:28pm by 'BRADLEY'. As per our terms & conditions which were accepted at checkout - the proof of delivery, signature & GPS coordinates show that this parcel was successfully delivered.

Kind regards,
Tn Town Customer Service

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Rated 5 out of 5 stars

Amazing quality shoes

Amazing quality shoes, very fast service and delivery. Box came undamaged and brand new. Absolutely love the shoes!

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

I love tn town great company

I love tn town great company love there selection.
Prices at tntown are really good as well as that the packaging was perfect, product was perfect and delivery was really quick.
10 out of 10 from me

March 6, 2025
Unprompted review
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