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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers express mixed feelings regarding the product quality and sizing, with some finding items well-made and true to size, while others report issues with construction, fabric, and inaccurate sizing charts. Opinions on order processing and delivery services are also varied, with some experiencing quick and efficient service, and others facing significant delays. However, some people were dissatisfied with the return policy. Many consumers report difficulties with returns, especially concerning "final sale" items, even when issues like defective products, incorrect sizing, or poor quality are present. This policy, particularly the lack of exchange options, has led to frustration for some customers.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers praise the quality, style, and fit of... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising items as well-made, beautiful, and... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised quick deliveries, with items... See more

Return policy

Customers consistently express dissatisfaction with the return policy. Many reviewers report difficulties... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, quick... See more

Based on these reviews

Rated 3 out of 5 stars

I based my purchase on many of the reviews. The sizing information included in the reviews was way off. There is no way that someone who weight 140 pounds could wear a small or size 8. This vest is... See more

Company replied

Rated 3 out of 5 stars

The website and confirmation email I received when my order arrived, had no place on the site with info on how to return the item. However, after emailing them, they kindly sent me what I needed to... See more

Company replied

Rated 3 out of 5 stars

Striped review: given the price, I expect the stripes to perfectly align on the seams and not be mismatched. The construction is a bit sloppy and not the most professional. Besides that, great t-shirt... See more

Company replied

Rated 3 out of 5 stars

The order arrived quickly, but all three dresses I ordered are ONLY designed for super tall models. Returning.

Company replied


Company details


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3.0

Average

TrustScore 3 out of 5

146 reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

What a cute top

What a cute top. I paired it with jeans for a day out with girlfriends. Nicely made, high quality material, great construction down to the button detail. I usually order size small or xs, the small fit perfectly in the bust.

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Great dresses

Shipping and returns pretty easy so far. Pleased with the quality of 2 dresses I bought. One was a size she too big but happy returns made the return process easy!

March 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Elegant and party friendly

Beautiful color and size medium fit perfectly! I am 5’5 and 140 lbs. I am wearing it for a wedding occasion and a garden party. It came in only a few days after ordering!

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

This is one beautiful dress

This is one beautiful dress. I purchased this dress to wear for Easter Day, and for a wedding coming up this summer . I would definitely purchase another one similar to this dress.
Thank you

April 3, 2026
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Rated 5 out of 5 stars

Love Tuckernut

The whole process was clear and easy to navigate. I was notified of every step along the way including delivery which was great since the driver didn’t ring the doorbell. My dress is well made and feels wonderful on.

April 3, 2026
Unprompted review
Rated 2 out of 5 stars

Lost package

The building cannot find where the package was left. However the company was very efficient responding to me. But my package is still missing!

April 2, 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Miranda! We are so sorry to hear there may have been a miscommunication with the delivery carrier. We appreciate you letting us know! Please reach back out to our Customer Experience team directly if you need any additional assistance. It looks like you should be all set!

Rated 5 out of 5 stars

Saw this beautiful necklace on…

Saw this beautiful necklace on instagram. Has a beachy vibe and perfect for my personality! Received it quickly and it was packaged beautifully. One tiny issue (for me) and may not be with ladies that don't have arthritis issues. The clasp is inserted in the bead, Nothing to grasp onto while trying to clip the clasp to the chain. Took me several tries and needed a mirror to see to turn the necklace around. Never had that issue with any other necklaces so I do think others might. I know practice makes perfect so I'll work on that :-). I did wear it yesterday with a pink and white stripe top and it was so cute. This is unique and very on trend!

April 3, 2026
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Rated 5 out of 5 stars

I love Tuckernuck

I love Tuckernuck! Both the quality of merchandise( boyfriend crop cashmere sweaters I just purchased) and the quality of service. So timely and easy to deal with!
Thank you!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE & QUALITY OF PRODUCTS

Bought the STAUD Expresso Woven clutch. It looks like a million bucks, perfect size, absolutely love it. Came with dust bag.
It was packed beautifully like a Bergdorf Goodman or Saks designer bag and receipt was in a nice Tuckernuck carboard pouch. First class company and products!

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Selling used already worn items as "new" for $248

I ordered a $248 dress to wear on my birthday, plus two other shirts, and paid $41 to have them overnighted so it would get here in time, which it did, but when I opened the package with the dress it was obviously used and already worn, wrinkled with makeup smudges, perfume and hair. For $248? Um, I don't think so. I returned everything, even the shirts, and will find somewhere better to shop. I would give zero stars if that was an option.

March 27, 2026
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Rated 1 out of 5 stars

I’m having trouble getting an undamaged…

I’m having trouble getting an undamaged white shirt. This is my second order that was placed to replace a stained white blouse. This one too has some staining. I’m so bummed out. I can’t understand who is packing these items to ship out and why?

April 1, 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Cindy, Thank you for reaching out and letting us know about your recent order. We are so sorry to hear you received a defective blouse. Please know this is not the norm for Tuckernuck and we can assure you this appears to be a one-off situation. Our warehouse team has since investigated this particular order to see what may have happened. We apologize for the inconvenience!

In the meantime, a member of our Customer Experience team we will be in touch to go over next steps. Thank you again for letting us know about this!

Rated 5 out of 5 stars

My favourite brand

I live in Jersey UK and towards the end of 2025 I found a dress from Tuckernuck on Ebay. Since then I have been a fan and check on new styles regularly and treat myself. Dresses are always unique and fabulous and I haven't received a dress I haven't liked. Only 2 items returned as the styles did not suit me at all.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

This dress is very poorly made and from…

This dress is very poorly made and from China, I expected much better quality for something that cost $300! I’ll be sending it back.

March 31, 2026
Unprompted review
Tuckernuck logo

Reply from Tuckernuck

Hi Beverly, Thank you for reaching out with this feedback. We are so sorry to hear this item arrived differently than expected. Kindly note all of our custom Tuckernuck products are designed exclusively by our founders in Washington, D.C. and New York City. Those products are then manufactured in a safe and fair working environment.

Please reach out to our Customer Experience team (customerservice@tnuck.com) directly for assistance on generating a return. We look forward to hearing from you!

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