While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.0

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

TOC bicycle frame respray

I had TOC respray a bicycle frame for me with a carrier. When I got it back ever surface had been sprayed including steerer tube, all screw holes, no masking at all even bottom bracket thread sprayed. Took TOC time to clear surfaces and still not right.

March 2, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent for Cycle Repainting etc with Very Good Customer Care.

TOC are a specialist engineering company. I believe the owner has an interest in cycles.
I wanted a bicycle frame repainted relatively locally, repainting firms are few and far between in The Midlands.
TOC were relatively close and easily accessed off Coventry Eastern Bypass.
They were recommended by two friends, one of which had had a frame repair and repaint.
I had a repaint, removal of two bosses and attaching of my own decals. The work was absolutely excellent.
The aftercare was equally good. I was unable to attach my gear hanger after the repaint. They said bring the frame down during opening hours and they would look at it at the time. It turned out that I had mislaid the nut for the gear hanger bolt. Without implying I was an idiot (which I was) they took my gear hanger and attached it to the frame. All was done while I waited a short while.
I would happily recommend TOC, for bicycle repainting etc.

June 28, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look