The Today Card program assisted me tremendously in reestablishing my credit. All of these bad reviews I'm seeing have me shaking my head. It's pretty simple. Use your card responsibility, make your pa... See more
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I would strongly advise against applying for this card. They constantly charge you late fees. Even though you make your payment on time. When you try to get ahold of customer service, you're on the p... See more
Horrible horrible experience. Activated new card. Tip out didn't transfer. Was told 24hrz to fix. On day four of waiting was told that isn't the case, three business days, those days didn't count cuz... See more
Company replied
I just received my Today Mastercard credit card a few days ago but so far, everything has been excellent. Activation was simple, no problems using the card and the online website/app are easy to use... See more
Company replied
Company details
Contact info
Customer Support P.O. Box 84032, 31908-4032, Columbus, GA, United States
- (833) 204-2600
- support@todaycard.com
- todaycard.com
2.9
Average
613 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hassle-free Online Purchase
I just received my new Today Master Card this week. I made a much-needed online purchase with no problems.
April 26, 2023
Reply from Today Card
Edythe, thanks for taking the time to share your thoughts. We love to hear that your experience with Today Card has been good! Thank you for being a customer.
Your Today Card Team
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Reply from Today Card
Hi Colin. Happy customers make us happy! Thanks so much for taking the time to share with us and for choosing Today Card for your credit card needs! We’re here if you ever need assistance.
Your Today Card Team
Ease of use and ease of activation
April 22, 2023
Reply from Today Card
Hi Allen. Happy customers make us happy! Thanks so much for taking the time to share with us and for choosing Today Card for your credit card needs! We’re here if you ever need assistance.
Your Today Card Team
So far so good
April 25, 2023
Reply from Today Card
Deidre, thanks for taking the time to share your thoughts. We love to hear that your experience with Today Card has been good! Thank you for being a customer.
Your Today Card Team
So far I have enjoyed using this card so far
So far I have enjoyed using this card. I received my text as promised when my transaction was used. I really like that
April 24, 2023
Reply from Today Card
Hi Shella. Thanks so much for the wonderful feedback! We’re so happy to hear you had a great experience! We love hearing when our team goes above and beyond for our customers (that’s you). If we can help with anything in the future, please let us know.
Your Today Card Team
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Everything went without any problems .
April 21, 2023
Reply from Today Card
Hi Stephen. Thanks for sharing your experience with us and for choosing Today Card!
Your Today Card Team
Super easy to use website
April 24, 2023
Reply from Today Card
Hi Barney. Happy customers make us happy! Thanks so much for taking the time to share with us and for choosing Today Card for your credit card needs! We’re here if you ever need assistance.
Your Today Card Team
On April 4
On April 4, 2023 I received a letter stating that my acct was closed. It's true, I had been layed of from my job since Christmas due to the weather, I drive a truck for an engineering company. Just got back to work 2 weeks ago, haven't used that card in months and have always made my payments on time. They said because I didn't file for hardship in a timely manor, my acct was closed and I won't get it back, even if it's paid off. I find it funny that they had my banking information and had taken my monthly payments before, but didn't this time. No phone calls, messages or emails either. I'm not very happy
April 4, 2023
Unprompted review
Reply from Today Card
Hi Randy. It sounds like you’ve had a poor experience. Let’s discuss this and make things right. Please give us a call at 866-686-2123 so we can look into this for you.
Your Today Card Team
Horrible horrible experience
Horrible horrible experience. Activated new card. Tip out didn't transfer. Was told 24hrz to fix. On day four of waiting was told that isn't the case, three business days, those days didn't count cuz weekends (apparently Fridays not a business day) and am now going to be going an entire week without money because they refuse to actually do their jobs. Highly suggest utilizing another company. This one will sooner rob you than help you.
March 31, 2023
Unprompted review
Reply from Today Card
Hi Joshua, I'm sorry you've had a bad experience, but you've reached the wrong company. There is a payment card called "Today" from the company Today Financial by XTM Inc. for employees in the restaurant/hospitality industry. If you are having a tip out issue, you'll need to contact them for resolution. Our company is "Today Card®" and our product is the Today Card® Mastercard® credit card which does not have a tip out function. We hope this clears up any confusion!
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Bad customer service
I was unable to access my account since I changed my number. I was unable to see the verification codes due to my number change. I emailed them about this and they told me they changed my login method to email. But every time I use my email to login it states that my email does not exist. And when I tried the forgot email area it still did not work. I’ve sent plenty emails after that and I haven’t gotten a reply for while now. It’s been over a week and I can’t even look at my account or know how much I’ve money I have. I also can’t see my pin so I can’t even use my card.
February 26, 2023
Unprompted review
Reply from Today Card
Hi Omid. Thanks for bringing this to our attention. We’d love the chance to look into this and see what we can do to help. Please give us a call at 866-686-2123.
Your Today Card Team
I love my today card
I love my today card, haven't had a issue yet,Valentine day was lovely for my wife, thank you today$$
February 14, 2023
Unprompted review
Reply from Today Card
Hi Dinie. Happy customers make us happy! Thanks so much for taking the time to share with us and for choosing Today Card for your credit card needs! We’re here if you ever need assistance.
Your Today Card Team
I was trying to use my cc on Valentines…
I was trying to use my cc on Valentines day and I understand and I'm grateful cc look after their customers for potential fraud so my transaction was denied . I replied back to confirm the transaction was legit, I was not able to connect to enternet my attempts keep going invalid so I called and was on hold for 35 minutes for a representative to answer then on hold for another 5 minutes. I think Today Card should Better answering services, unfortunately I had to use a different card I didn't want to use. I was so frustrated.
February 14, 2023
Reply from Today Card
Hi Manuel. Thanks for bringing this to our attention. We’d love the chance to look into this and see what we can do to help. Please give us a call at 866-686-2123.
Your Today Card Team
Really bad service after someone…
Really bad service after someone scammed my card i talk with support no given right answer more than one week I don’t get my money back
January 26, 2023
Unprompted review
Reply from Today Card
Hi Youssef. It sounds like you’ve had a poor experience. Let’s discuss this and make things right. Please give us a call at 866-686-2123 so we can look into this for you.
Your Today Card Team
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Sorry
I gave u a bad review because I mixed u up with a company called '' my today ''
February 3, 2023
Unprompted review
Reply from Today Card
Hi Danielle. We’d love the opportunity to review your concerns. Please give us a call at 866-686-2123 so we can figure this out together. We look forward to hearing from you.
Your Today Card Team
Reply from Today Card
We’re so happy to hear that the application process was fast and easy and want to welcome you to the Today Card family! Thanks for sharing your experience. If we can assist with anything in the future, please reach out to us.
Your Today Card Team
Very easy to use
January 10, 2023
Reply from Today Card
Hi John. Happy customers make us happy! Thanks so much for taking the time to share with us and for choosing Today Card for your credit card needs! We’re here if you ever need assistance.
Your Today Card Team
I received a today card from my…
I received a today card from my employer to collect my tip money from the restaurant I work at. I have been charged $2.50 every time I withdrawn my own hard earned money. The today card app customer service rep sent me a list of ATM locations that I would not be charged for withdrawing my own money. I went to three different locations on their list and the arms either don't exist or are out of order. This feels like a scam. I emailed them and they emailed back with the same fake list of atm locations and have not been reimbursed for my money lost, gas I wasted driving around along with time wasted and stress and inconvience of this. They said the list of atms gets updated but it's been almost 6 months and no update yet so there's another lie. No real human being has called me to discuss this and resolve the issue. This today card app should not be trusted or even exist. Feels to me if this goes on any longer there is a lawsuit here that needs to be executed. Emailing customers does not work. Speaking to the customer on the phone with proper solution of reimbursement or updated atms would be the best and only way to handle this. You can reach out to me anytime but to only speak to me over the phone as these automated emails are insulting and frankly should be illegal unless the replied email has a simple and clear solution and reimbursement of funds included
January 10, 2023
Unprompted review
Reply from Today Card
Hi Aaron, I'm sorry you've had a bad experience, but you've reached the wrong company. There is a payment card called "Today" from the company Today Financial by XTM Inc. for employees in the restaurant/hospitality industry. If you are having a tip out issue, you'll need to contact them for resolution. Our company is "Today Card®" and our product is the Today Card® Mastercard® credit card which does not have a tip out function. We hope this clears up any confusion!
Your Today Card Team
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Great customer service
January 5, 2023
Reply from Today Card
Hi James. Happy customers make us happy! Thanks so much for taking the time to share with us and for choosing Today Card for your credit card needs! We’re here if you ever need assistance.
Your Today Card Team
The card is a good card
The card is a good card, but you shod be able to draw money at atm's. That's the only dislike I have.
December 30, 2022
Reply from Today Card
Hi Larry. Thanks for sharing your experience with us and for choosing Today Card!
Your Today Card Team
Reply from Today Card
Kelly, thanks for taking the time to share your thoughts. We love to hear that your experience with Today Card has been great! Thank you for being a customer.
Your Today Card Team
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