toddlermonitor.com Reviews 

1
TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

1 review

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3.3

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Rated 2 out of 5 stars

Lackluster Customer Service, Hard To Get Refund

I should have read the reviews before making this purchase, because I immediately regretted it. I immediately notified them I wanted my order to be cancelled. They claimed that my order could not be cancelled, and I would have to wait to receive it, and then return it. I did as they asked, and immediately returned it upon receiving their shipping label. When I confirmed it had been received by their warehouse, I requested my refund. They denied my refund saying they hadn't actually received it yet, but said to check back in a week. Having done so, they say they still haven't received it, which shows a massive amount of disorganization, or unwillingness to take action.

It took saying that I would be disputing with my credit card company to get my refund.

I work in tech, and customer service, and know that every step of the way, they chose to do the least amount of work, solely for there own benefit and ease. I do not recommend purchasing from this company.

May 20, 2021
Unprompted review
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