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Toemen Modelbouw Reviews 6,875

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TrustScore 4.5 out of 5

4.7

Model Shop
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, delivery service, and overall service, highlighting the quality of items, efficient shipping, and helpful staff. Many people appreciate the reasonable prices and the speed with which their orders are processed and delivered, often noting that items arrive quickly and match descriptions. However, some customers also noted issues with their orders, including receiving items that were not as described, such as used products instead of new ones, or discovering missing components. A few other people also felt that delivery times were occasionally slower than expected, or that there was a lack of communication regarding product availability or potential delays.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the wide range of RC products, good... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast delivery times,... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the fast, efficient, and helpful... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, praising fast... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for their helpfulness,... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered an RC car from Tiemen.nl and I’m very satisfied. The package was well packed, the RC car matched the description perfectly, and shipping to Czechia went without any problems. I would definit... See more

Rated 5 out of 5 stars

Great amount of items on sale. Toemen site was easy to use ans shipment was quite fast. I highly recommend this shop! This purchase was very goos experience overall. ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

I highly recommend!!! In this store, RC models are at very low prices!!! They also have used models that are the cheapest in Europe and despite this, they are in very good condition!!! I have ord... See more

Rated 5 out of 5 stars

Very smooth experience. Made two purchases with a couple of days in between. On my second order there was an item sold out after i made the purchase, i was quickly contacted by the staff and the item... See more

Company details

  1. Model Shop

About Toemen Modelbouw

Written by the company

Toemen Modelsport is al jarenlang een begrip in de wereld van modelbouw en radiografisch bestuurbare modellen. Opgericht in 1978, is het familiebedrijf uitgegroeid tot een van de grootste en meest gespecialiseerde modelbouwwinkels van Nederland. Zowel online via toemen.nl als in de fysieke winkel in Oisterwijk vind je een uitgebreid assortiment aan RC-auto’s, -vliegtuigen, -helikopters, drones, boten en treinen, evenals onderdelen, accessoires en gereedschappen.

Toemen staat bekend om zijn deskundigheid, klantgerichte service en passie voor techniek. Of je nu een beginnende hobbyist bent of een ervaren modelbouwer, het team van Toemen helpt je met persoonlijk advies en ondersteuning. De webshop is overzichtelijk ingericht en biedt duizenden producten van topmerken als Traxxas, Tamiya, DJI, Futaba, Horizon Hobby en nog veel meer.

Bezoek de winkel of ontdek het volledige aanbod op toemen.nl.

Daarom natuurlijk Toemen!

16.000+ producten online, sinds 1980, bezorgen en afhalen, telefonisch bereikbaar!

Toemen bestaat al sinds 1980. 600m2 winkel in Oisterwijk. Verzendkosten zijn €5,95 voor NL. Laagste prijsgarantie op aanvraag! 5300+ reviews bij Trustpilot. Liever afhalen! Kom langs in Oisterwijk

Contact info

Promotion box for Toemen Modelbouw

Meer dan 600m2 aan modelsport producten!

Bezoek onze website www.toemen.nl of kom langs in Oisterwijk!

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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Rated 3 out of 5 stars

Lesson learned about Customer Service

you can tell how good a company is by how they react when things go wrong. This company do not act in a good way. RC plane brought for Christmas present, one wing was slightly crushed and they were contactacted. We were told they would send a new wing. Still no wing by February and we were told they were waiting for delivery and had no idea when it would arrive. They still sell the plane and yet here we are 3 months later with no wing. They couldn't even be bothered to take a wing out of a box and send it or even be honest when originally contacted. This was a CHRISTMAS present.
UPDATE 20 March 2026 (3 hours later)
since the owner has taken over this the customer service promised by the customer service statement has finally kicked in. Hopefully this will not happen to others and they learn from this. Physical shops are important to the RC world.

March 20, 2026
Unprompted review
Toemen Modelbouw logo

Reply from Toemen Modelbouw

Dear John Ballinger, it was nice speaking; a new RC plane is on its way to you. Unfortunately, our supplier still has no stock after all this time, so we are resolving this with a completely new RC plane. Regards, Jasper Toemen (owner) jasper@toemen.nl

Rated 5 out of 5 stars

Great experience with Tiemen.nl

I ordered an RC car from Tiemen.nl and I’m very satisfied. The package was well packed, the RC car matched the description perfectly, and shipping to Czechia went without any problems. I would definitely recommend this e-shop.

January 7, 2026

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