Tokblind Reviews 

I first discovered Tokblinds online and I was immediately impressed by their selection and competitive pricing. Being in Canada, I initially hesitated when I realized the prices were in US dollars and considered the exchange rate. When a representative followed up about my unfinished order, I explained my concerns. They were understanding and accommodating, and their willingness to work with me ultimately earned my business.

My first order was for 14 custom motorized zebra blinds, and I couldn’t have been happier with my decision.
Tokblinds offers an impressive variety of styles, fabrics, colours, and light-filtering options, including blackout and semi-transparent materials.

Something I particularly appreciated was their fabric sample service. Rather than simply sending an overwhelming assortment of materials, they first established which styles I was interested in and provided samples relevant to my choices. Being able to see the actual colours in my room, feel the textures, and examine the quality before ordering took much of the guesswork out of shopping online.

The finished blinds are beautiful, well-made, and operate wonderfully.
Considering these were custom-made blinds being shipped internationally, I was pleasantly surprised by how reasonable the delivery time was.

The packaging was exceptional. Everything arrived carefully secured in custom-fitted boxes, with the blinds and all necessary hardware neatly organized and protected. Even the smallest screws and components were thoughtfully packaged. It was obvious that considerable care had gone into preparing everything for shipment.
I can’t emphasize enough how simple these blinds were to install.

Once I had decided exactly where I wanted each blind positioned and lined everything up, the actual installation took approximately three minutes per blind.

There was no complicated assembly, frustrating installation process, or special expertise required. They were up and operating in minutes. I honestly couldn’t believe how easy it was.

I was so impressed with my first purchase that when a friend expressed interest in motorized blinds, I contacted Tokblinds again.

Once again, they were wonderfully accommodating, and we placed another order for 12 motorized Roman blinds for my friend and five additional motorized zebra blinds for my own home and salon.
That’s 31 blinds altogether, which should give you some indication of how pleased I’ve been.

Customer Service:

Where Tokblinds Really Shines. This is probably the most important part of my review.

I made a mistake measuring one of my windows. The window casing narrowed slightly toward the glass, something I hadn’t considered when deciding where I wanted the blind mounted. Although the blind had been manufactured correctly according to the measurements I had supplied, it wouldn’t fit in my intended position.

The mistake was entirely mine, not theirs.
Nevertheless, Tokblinds graciously arranged to replace the blind at no additional charge. They simply asked that I reuse the motor from the original blind and even provided instructional videos demonstrating how to transfer it into the replacement. Although that might sound complicated, the process was surprisingly simple.

Throughout my experience, their representatives have been patient, responsive, helpful, and genuinely committed to ensuring I’m happy with my purchases. They don’t simply sell you a product and disappear.

Their willingness to go above and beyond, even when the problem wasn’t their responsibility, says a great deal about the company. Their attention to customer service even extended to following up on the delivery of my order. I can’t express it enough….

Thank you, Tokblinds, for such a positive experience!

The blinds look beautiful and work perfectly. We couldn't be happier with the products.

Best quality blinds money can buy. I ordered and received the brilliant products in under 10 days. Excellent pre-sales support and installation takes 10 minutes, 8 holes and everything works. I'm so happy 🙏

Really pleased with these motorised roller blinds. Setup was straightforward, the remote is intuitive, and I love being able to raise or lower all of them with one controller. The material feels high end, the colour is spot on, and everything works smoothly so far. Customer service was excellent. They checked in by email, asked me to double check measurements and order details, and even flagged a couple of things that didn't look quite right. That attention to detail gave me real peace of mind. Very satisfied.

I recently purchased three more motorised blinds through Amazon after being so impressed with my previous order. Once again, the quality has been outstanding—well-made, easy to install, and they work perfectly.

What really sets this company apart is their exceptional customer service. They respond to questions quickly, are incredibly helpful, and ensure fast delivery every time. It's rare to find such a great combination of high-quality products and excellent support.

I'm extremely happy with my purchase and will definitely be ordering more blinds in the near future. Highly recommended!

Incredible customer service. So responsive and helpful. Even sent me a new part to fix the issue. Followed up to make sure everything was resolve. 10/10 help!

I’ve now ordered 4 separate sets from Tokblinds, making 7 blinds in total, and I honestly wouldn’t go anywhere else.

The blinds themselves have been great, but what has really impressed me is the customer service. I’m reasonably handy, but every now and then I’ve had a question or run into something I couldn’t quite figure out. Each time, I’ve sent a WhatsApp message and had a response almost straight away. On one occasion they even jumped on a video call to talk me through it, which made all the difference.

It’s rare these days to find a company that’s so easy to get hold of and genuinely wants to help. I never felt like I was being fobbed off or passed from person to person – just quick, friendly, knowledgeable support whenever I needed it.

Having now bought 7 blinds from them, I can honestly say the service has been consistently excellent from start to finish. It’s the sort of experience that makes you feel confident ordering again, and it’s why I’ve kept coming back. Highly recommended.

We have found the tokblind product (a floor to ceiling blind that covers a sliding door) to be incredibly useful and long lasting. We’ve had two situations that required us to call Customer Service, and the service was absolutely spectacular. Truly flawless. The first time, our grandson hid the remote, and when we called the company, they overnighted us a new remote. The second time, we accidentally caught the blind on the door handle, and fried the motor. They immediately sent us a new motor and then helped us via video call from their base in China, pair it with our remotes. Our customer service representative, Victor, was so knowledgeable and helped us in 18 minutes over a video call.