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Rated 1 out of 5 stars

Buyer Beware The crypto purchases I made from “not financial advice” recommendations from Ian Ballina and team are the worst decisions I made in crypto. Their hottest pumps- PERP, ALPHA, LQTY, AUDIU... See more

Rated 5 out of 5 stars

Token Metrics has helped me navigate the crypto space of investing to weed out all the BS crypto projects. Their research saves me hours of time and helps me hop on the hot projects and tells me when... See more

Rated 5 out of 5 stars

The user interface is nice and gets straight to the point. A lot of useful information including buy and sell signals. But like any program it can’t predict the future however, a useful tool to gauge... See more

Rated 5 out of 5 stars

I have been a Token Metrics customer for over a year. Token Metrics is a top notch AI driven analytics platform that has helped me quickly identify promising crypto projects. I love being able to quic... See more

Company details

  1. Cryptocurrency Service

Written by the company

Token Metrics is an industry-leading cryptocurrency data, research, and ratings company. By blending the expertise of our investment team, data scientists, and engineers, we've built an exclusive, AI-powered software platform that delivers comprehensive, enterprise-grade cryptocurrency analyses.


Contact info

You should know

2.7

Poor

TrustScore 2.5 out of 5

117 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Token Metrics- A Must for Serious…

Token Metrics is by far the best research and analytics platform I've found in the crypto space. Their professional analysts are top-notch, and have profound real-world experience in crypto as well as traditional markets, and they have a keen understanding of the relationship between the two. When they talk, it pays to listen. My subscription has paid for itself hundreds of times over. (Not a paid review, just a very happy customer!)

October 30, 2022
Unprompted review
Rated 5 out of 5 stars

Token Metrics has A LOT of resources…

Token Metrics has A LOT of resources that you will find no where else. The community is excellent and the Astrobot NFT access is pretty awesome! I have more than made back any money that I've put into Token Metrics. 100% worth the investment, in my opinion.

September 1, 2022
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

Buyer Beware
The crypto purchases I made from “not financial advice” recommendations from Ian Ballina and team are the worst decisions I made in crypto. Their hottest pumps- PERP, ALPHA, LQTY, AUDIUS, all completely rekt. Save your money, you are 1000x better off on Reddit or anywhere.

October 17, 2021
Unprompted review
Rated 1 out of 5 stars

The Basic plan is useless

The Basic plan is useless. Unless they improve it, I find it a waste of my invested money.

Amy

February 4, 2022
Unprompted review
Token Metrics logo

Reply from Token Metrics

Good afternoon Amy and apologies for the inconvenience!

I would love to connect with you to discuss this potential improvement further, as I am curious as to what particular features could enhance the experience for a Basic Plan customer.

Here is a link to my calendar: https://calendly.com/alejandro-bonilla/30min

Best regards and thank you for your feedback!

Rated 1 out of 5 stars

I've lost more money with TM than I've…

I've lost more money with TM than I've made. It's basically for people who have money to blow and ride the dips. Ian on the webinars is probably the place where I lost the most money. Investing into NFTs, liquity, casper and other calls made by Ian. You are better off using YT in my opinion to get value about the market and what's going on.

January 23, 2022
Unprompted review
Rated 3 out of 5 stars

Fundamentals my rear

Fundamentals my rear. Bitclout was a known scam profiting from fake influencer profiles, yet it was given a TM grade of 80. Founders were clearly too busy to reply because I doubt I'd get anywhere with customer service.

December 31, 2021
Unprompted review
Rated 1 out of 5 stars

Very disappointing waste of money

I purchased an annual plan start of the year very expensive also, I have a positive view of Ian an his vision, but Have ended up disappointed an angry the information an tools on website are all contradicting each other, the email deep dives an videos do not reflect the token metrics ranks, ratings, indices etc so your left absolutely confused what to follow the token metrics tv content is very informative an great team but now it’s all free on YouTube so the only actual useful service provided is free how does that make any sense.. Ian Ballina and the team are great an I think have a good vision but the website is no where near ready ,
token metrics needs to reduce there price of plans for the services that they can provide that actually benefit the customer take the website offline improve until its actually functional which is long way off

December 23, 2021
Unprompted review
Token Metrics logo

Reply from Token Metrics

Good afternoon Billy and apologies for the inconveniences faced!

The contradictions you are referring to likely reflect differences between our TM Grade and the 30 Day Price Predictions, which were calculated using different models. I can confirm that the 30 Day Price Prediction has been updated, as it has now become a new and improved 7-Day Predicted Return, which we believe will forecast trends in the market with higher accuracy.

Our Insight articles highlight Deep Dives, Code Reviews, and Projects On Our Watchlist, which would be analysis used to determine the validity of these projects for the long term and how these projects would hold up in a bear market (projects with Technology scores of 85% or greater are the best picks). The platform takes care of the shorter time frames such as evaluation on a Daily/Weekly/Monthly time horizon, which is why you see this inconsistency.

I would love to connect with you to discuss the platform in more detail, address any questions/concerns, and hopefully renew your faith in Token Metrics!

Here is a link to my calendar: https://calendly.com/alejandro-bonilla/30min

Best Regards

Rated 1 out of 5 stars

This is absolutely disgusting!!!

This is absolutely disgusting!!!! Do NOT purchase this
They take a years worth of payment in a month. Plus I’m in the UK and my bank charges international fees on top of that
I have contacted them for a refund and to cancel my subscription but to no avail

December 6, 2021
Unprompted review
Token Metrics logo

Reply from Token Metrics

Good afternoon and apologies for the inconvenience!

I can confirm that customers have the option of either a Monthly or Yearly subscription. The Monthly subscription would bill and renew each month, while the Yearly subscription would be a lump sum payment, which equates to a lower cost compared to the month-to-month option (equivalent to 3 months free).

Like all subscription services, if you do not opt to cancel the auto-renew function, then you would be billed at the end of the given period, which was likely the case here.

Nonetheless, I am sure if you had reached out to our Support team that a refund was issued for the charge. If this is not the case, then I would definitely love to connect and review your account since I am unable to search you with the current info available on TrustPilot.

Here is a link to my calendar: https://calendly.com/alejandro-bonilla/30min

Best Regards

Rated 1 out of 5 stars

Token Metrics Scam

Signed up for a free trial and was charged AU$1429.
The software is rubbish. Their reviews are all fake. Their FB reviews are fake too.
Dont even bother to trial their software!
Update..... the money was refunded after I wrote to them. I lost about $25 in the end.

December 5, 2021
Unprompted review
Token Metrics logo

Reply from Token Metrics

Good afternoon Christopher and apologies for the inconvenience you may have faced!

It appears the subscription had renewed at the end of your trial period, as it had not been cancelled, but as you mentioned above, our team did refund you for the charge!

I would love to learn more about your negative review, as perhaps I could explain how to utilize our platform better, which in turn can lead to you not only recouping your $25 loss, but also making more effective investment decisions!

Here is a link to my calendar in the event that you are interested: https://calendly.com/alejandro-bonilla/30min

Best Regards

Rated 1 out of 5 stars

I subscribed to their website a week…

I subscribed to their website a week ago using the trail subscription. I found out today that they charged me 1200$, and it was automatically billed against my bank account.

I am really in a low budget right now, and i have a lot of debts and i am certainly cannot afford 1200$.

I have emailed them to see if they can give me a refund and cancel this one-year subscription.

I will update my post once i hear from them. I will keep it as a one star for now. Please be careful when using your credit card on their website. This is very sketchy way!

November 14, 2021
Unprompted review
Token Metrics logo

Reply from Token Metrics

Good afternoon and apologies for the inconvenience!

I just wanted to circle back on this post since you had advised that you would update after conversing with our team.

I am sure if you had reached out to our Support team that a refund was issued for the charge. If this is not the case, then I would definitely love to connect and review your account since I am unable to search you with the current info available on TrustPilot.

Here is a link to my calendar: https://calendly.com/alejandro-bonilla/30min

Best Regards

Rated 1 out of 5 stars

Be careful

Study the token metrics charts, this tool is not helpful at all. Allot of top coins of the week made no money or in a loss. Biggest concern here is be very careful with the free trial, after your seven day membership you will automatically be billed for the yearly package of $999.00 to your credit card. I tried to find a cancelation option on the web site and they don’t have one. If your really keen on trying this web site I suggest you sign up for a free trial with a visa or master card gift card like I did. When they tried to steal $1000 from me it didn’t work since my gift card only had $20 on it. DO NOT USE YOYR ACUTAL CREDIT OR DEBIT CARD!! I Hope this helps to any new user interest in this website.

November 8, 2021
Unprompted review
Token Metrics logo

Reply from Token Metrics

Good afternoon and apologies for the inconvenience you may have faced!

As with all subscription based services, our service does auto-renew unless cancelled or you have reached out to our CS team to prevent the renewal. I am sure we provided you a refund for the charge, as we also honor these requests within 7 days of the renewal, which we believe is optimal time to determine an interest of pursuing the platform further between the trial and the grace period.

If you have any additional questions/concerns, I would love to take the time to understand them better, as this would be insightful information to help us create the best possible platform from a UI/UX standpoint and really encompass an investor's needs.

Here is a link to my Calendar: https://calendly.com/alejandro-bonilla/30min

Best Regards

Rated 5 out of 5 stars

Awesome

Awesome. I have been able to at least double my portfolio and they have been consistently giving me the information that I need to succeed. If you are looking for a platform that suggests and also does analysis to help you make decisions Tokenmetrics is the right choice

November 3, 2021
Unprompted review
Rated 5 out of 5 stars

This is a badass platform to learn…

This is a badass platform to learn about crypto and markets from former insiders and entrepreneurs that focus on taking their customers to the moon. I’ve been using the service for a year and recently upgraded to the professional plan. My only regret that I didn’t upgrade earlier. Thanks TM team 🙌

October 29, 2021
Unprompted review
Rated 4 out of 5 stars

I have been a customer for over a year now…and I updated my plan this year for a premium subscription!

I have been a customer for over a year know and since I began, I saw my portfolio do a 3x so far. Also did they recently wrote a book on how to Invest in crypto: "Crypto Investing Guide". And I liked the platform, so I decided to go for an upgrade of my subscription to premium...It's quiet expensive. But if you give peanuts, you get monkeys! If you want to be able to grow and even thrive into crypto...with a tank of wisdom and experience behind you...TokenMetrics 2.0!

October 27, 2021
Unprompted review
Rated 5 out of 5 stars

Would leave 10 stars if I could!

I don't even know where to begin, this is such an amazing platform. They do all the leg work and I get all the reward! Tokenmetrics takes the headache out of researching thousands of coins and keeps me up to date on the market. This tool has saved me tens of thousands of dollars by keeping my decisions persice, and informed. Rember people knowledge is power, thank you Tokenmetrics.com!

October 27, 2021
Unprompted review
Rated 5 out of 5 stars

I love this platform

I love this platform, it allows me to check ratings and see what coins I should be investing in. It is great for researching what I should be investing in and when. It offers me an easier way to keep up with the markets. Overall great platform.

October 27, 2021
Unprompted review

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