Tokyo-Tiger Reviews 1,638

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,108 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, highlighting the good fabrics, superb finishing, and high-quality prints that wash well and maintain their appearance. Many appreciate the unique and cool designs, often receiving compliments when wearing the items. The customer service is frequently described as helpful, reactive, and efficient, with specific mentions of quick problem resolution and good communication regarding orders and delivery. Reviewers also note that delivery is often quick and smooth, with some expressing pleasant surprise at the speed. However, some people mentioned issues with sizing, finding that items run small and recommending ordering one or two sizes up, especially for women's and mesh jersey items. A few other people also felt that the material could sometimes feel thin or plasticky, and some experienced problems with stitching or prints fading after washing. There were also occasional concerns about communication gaps and delayed deliveries for some orders.

What people talk about most

Product

Clients share positive opinions on product quality, often praising the good quality fabrics, prints, and... See more

Quality

Customers consistently note positive experiences with quality, praising the perfect quality, good quality for... See more

Order

People report ambiguous experiences with their orders, with some customers praising perfect quality, quick... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting overall... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the prompt, courteous, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Positive points : - great choice of designs - good quality fabrics - fast shipping. I’ve been positively surprised. - customer service reactive and really willing to help. A big thumbs up to M... See more

Company replied

Rated 4 out of 5 stars

Designs are cool and I found the fit to be best if you go one up from what you normally wear. Material is light and airier than what I would normally find for mesh shirts purchased at local retail. Ov... See more

Company replied

Rated 3 out of 5 stars

The designs look great but I don’t love the stiff plasticky feel of them. The t-shirts are reasonable quality, soft though a little thin. Website design could be better. It would be much easier if... See more

Company replied

Rated 3 out of 5 stars

I'm a bit disappointed with the material and finish of this cardigan, especially for the price. It's poorly stitched and constructed, the bands the buttons are on a raw, wonky, and badly stitched. It... See more

Company replied


Company details

Written by the company

Satisfy everyone's love of Japanese culture Tokyo-Tiger brings Japanese culture to your doorstep,no matter where you are in the word.It offers a wide selection of beautiful Japanese-styled design that bring honor to all who wear it.The styles from Japan are probably the most popular for graphic clothing. Our mission is to create impressive, unique designs that bring pride and happiness in owning them. No matter if you are a fan of game and food or something more traditional like the Ukiyo-e, you can always find something you like. Offering you things that only the Japanese aesthetic has the power to create.A collection where we wanted to mix all that Japan can offer us in terms of unique things. Between culture or art, any fan of Japanese styles will be able to find a graphic tshirts that suits them. By offering you quality products, affordable shipping and impeccable service, we want to help you discover Japan and its unique culture. Thank you for choosing Tokyo-Tiger. We appreciate your support and hope you enjoy our products as much as we enjoy creating them.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

I ordered 3 T-shirts size small

I ordered 3 T-shirts size small. They came from 2 different vendors: 2 from one, 1 from another. Although they each said small as the size; 2 were much smaller than the other one. I should have sent them back since I am sure all will shrink somewhat when washed, but I am wearing one now. And sending seemed more trouble than it was worth even though they weren’t cheap.
The 2 that were small measured 15 inches across the shoulders and 16 inches from side to side. The other was 16+ across the shoulders and 19 side to side.

May 10, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your honest feedback—we sincerely apologize.
This situation should not have occurred. We are investigating this matter with our production partners to ensure that sizing is more standardized in the future. Please send us your product size measurements, and we will confirm as soon as possible.
customer@tokyo-tiger.com
Thank you again for giving us this opportunity, and thank you for wearing our T-shirt today.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Great clothing with humorous design

I love the humor of the design offerings from Tokyo-Tiger and the clothing is well-made and very high quality. Communication is excellent throughout the process. Delivery is surprisingly quick to the U.S. also.

May 14, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re thrilled you love the humor, quality, and fast delivery — and that our communication hit the mark!
Thanks for supporting Tokyo-Tiger! 💛🐯✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Now fully convinced !

Frankly speaking, I hesitated a bit before ordering, not 100% reassured by the feedbacks about the site and its products. But the jerseys looked awesome so I finally ordered… and my experience is a real 5 stars success : beautiful clothes, delivery time in the standard, and Takaki at customer service fully focused on my experience ! Thanks for everything, I’ll come back for sure 😁

April 30, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re honored your experience turned into a 5-star success — and we’ll be sure to pass your kind words on to Takaki!
Can’t wait to welcome you back! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Fun products

Fun products, good quality. Quick shipping.

May 17, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you! 😊
So glad you’re loving the fun designs, quality, and fast shipping! 💛👕✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Unique merchandise that make for…

Unique merchandise that make for fantastic gifts

May 17, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you! 😊
So happy you think our designs make fantastic gifts — that’s what we love to hear! 💛🎁✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Sheer quality

The Tokyo Tiger t-shirts stand out for their superb finishing. No cheap images ironed onto the fabric with a household iron — nope, these are proper, high-quality t-shirts through and through. The slogans are hilarious and show a humor so dry that you’ll want to grab a bottle of bone-dry white wine to go with them and throw in a proper party. Premium quality, not cheap — but then you actually get something that’s worth wearing. I'll order again. For sure. Next time I'll probably buy one of their caps.

May 17, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you for such a brilliant (and brilliantly funny!) review! 😊
We’re thrilled you appreciate the quality, the dry humor — and the wine-worthy slogans! 🍷🐯
Can’t wait to send you a cap next time! 💛✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Miranda is the best!

April 22, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much! 😊
We’re thrilled you had a great experience — and we’ll be sure to pass your kind words on to Miranda! 💛✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 1 out of 5 stars

Never delivered or refunded

Never delivered or refunded

May 7, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

We’re truly sorry this happened — you absolutely shouldn’t be left without your order or a refund.
To resolve this immediately, please reply with: customer@tokyo-tiger.com
Your order number
The email address used to place the order
This isn’t the experience we want for anyone, and we’re committed to making it right. Thank you for giving us the chance to fix it.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

14 jerseys, am officially addicted!

I have now ordered 14 jerseys from Tokyo-Tiger for myself, my daughter, son-in-law and friend and I absolutely can’t fault them, the quality is beautiful, they wash really well, the sizes are accurate, although we have ordered larger because we want that baggy look, I’m officially addicted! some of them are hilarious, I often get complimentary comments when I wear them out, my friend has gone on to order for her daughter too. Delivery is fine, not really quick but to be expected. I haven’t had to use customer support yet so can’t comment on that, however I have received some really good discounts after my first order.

May 4, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,
Wow, so happy to know you’re totally obsessed with our jerseys 🥰
We’re thrilled you love the great quality, perfect sizing and fun designs, and glad they stay nice after washing.
Thanks for recommending us to your family and friends! We really appreciate your long-term support ✨
We’ll keep offering nice discounts and better items for you.

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

No problems here.

No problems here. Their customer service was a little difficult to follow, but they actually corrected the wrong address I'd put in, and delivered the products to my current apartment. Their stuff isn't the best quality, but it is very affordable, so you get what you pay for. The designs are incredibly cute too, and I was super impressed that they came through on the free delivery when I have had other companies based in North America fail to do the same. Would order again, for sure. (Also, for Western customers, the XXXL fits an XXL perfectly, so I'd suggest ordering a size larger than you would from typical sizings on our side of the pond.)

May 11, 2026
Unprompted review
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Reply from Tokyo-Tiger

Dear customer,
Thanks a lot for your honest review 🥰
We really appreciate you understanding our small flaws and loving our lovely designs.
Glad we fixed your address smoothly and fulfilled free delivery for you.
We will keep improving and look forward to your next order ✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Bought 3 mesh shirts

Bought 3 mesh shirts. Order went through right away, and shipped flawlessly. Thank you for a great customer experience

April 28, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your kind review 🥰
We’re thrilled your three mesh shirts ordered and shipped so smoothly ✨
It’s such a pleasure to bring you a great shopping experience 🙌

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

The clothing I received

The clothing I received
Fitted really well, looks great
And true too my size, Thanks
Tokyo tiger 🐯 Highly recommend to anyone who likes
Fun t shirts

May 12, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you for your lovely review 🐯
We’re so happy the shirts fit perfectly and match your size really well 🥰
It means a lot that you highly recommend our fun tees ✨

Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Good quality

I bought a set of 8, overall quality and the print is nice, i recommend wearing undershirt with them, so you will minimize the need to wash them
Sizing is good my size is medium but i bought XL which is nice
My only concern is the stitching finish i believe it could be more better and reliable but i am satisfied with the product

May 14, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for sharing your honest thoughts 🥰
We’re glad you’re pleased with the overall quality, print and sizing of your order ✨
We truly appreciate your helpful suggestion on the stitching details, and we’ll keep working to improve our craftsmanship 🙌
Thanks a lot for your valuable recommendation and support!

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Received my order perfectly

Received my order perfectly. Takaki was great on filling my order thank you. Delivery was great also

May 4, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you for your lovely feedback 🥰
We’re glad your order arrived perfectly and that Takaki assisted you so well with your order ✨
We also appreciate your kind words about our delivery service 🙌

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Fantastic design and material

Great quality material and washes well. The print is great quality as well and hasn't degraded whsn washed. Best of all is the design, it's fantastic!

May 14, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you for your wonderful feedback 🥰
We’re so pleased the material feels premium and holds up perfectly after washing ✨
It makes us happy to know the print stays in great condition and you love our design 🙌

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

The design are good

The design are good, the quality is good,fantastic value, fast becoming my favourite top

May 7, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your sweet review 🥰
We’re thrilled you like our designs, quality and great value ✨
It means a lot to us to be your new favorite top 🙌

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Quailty and comfort are Excellent!

The quailty and comfort of the products I received in excellent!

April 24, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you so much for your kind words 🥰
We’re delighted to hear our products deliver amazing quality and comfort ✨

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

Good subject

Love the range of products and subjects they carry. Got it. Good quality great print.

April 23, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

Thank you for your lovely feedback 🥰
We’re so glad you enjoy our product variety, print quality and overall items ✨
Really appreciate your kind support 🙏

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

I absolutely love these shirts

I absolutely love these shirts! I get so many compliments when I am wearing my dog breed chart jersey! They fit nicely and are great quality for the price. Shipping takes longer than a few days, but I don’t really care based on how great the shirts are and how reasonable the prices are. I can wait a few extra days when the merchandise is this good!!! I have been telling everyone where I got these shirts and several people have gone to your site!!!

May 7, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

We’re overjoyed you absolutely love your shirts 🥰
It makes us so happy to hear you receive so many compliments on your dog breed chart jersey, and you’re pleased with the fit, quality and pricing ✨
We really appreciate your understanding about the shipping time, and it means so much that you’ve recommended our store to others 🤍

Best regards,
Tokyo-Tiger Customer Service Team

Rated 5 out of 5 stars

I love my shirt!

I love my shirt!! it got here in a short time , it’s light and airy and the colors are fantastic!!

April 30, 2026
Unprompted review
Tokyo-Tiger logo

Reply from Tokyo-Tiger

Dear customer,

So delighted to hear you love your new shirt 🥰
We’re thrilled it arrived quickly, feels light and airy, and that you adore the beautiful colors ✨
Thank you so much for your lovely feedback 🙏

Best regards,
Tokyo-Tiger Customer Service Team

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