Tokyocanvas Reviews 

Edit again: avoid at all costs. I left a review on their site, just checked again and they used my picture, changed my rating, changed my name, and only kept the part that made them look good. I hope this company gets shut down.
Shipping said 7-10 days, ordered it two weeks before I needed it and it was still 3 days late. Shirt quality was underwhelming for being $30. Washing instruction tag was clearly cut off and the neck tag shown in product pictures wasn't there. It was just a Shein-esque tag with the size. Tried to leave a review on the website about a week ago that was 3 stars and had pictures of the issues and it's not there. I get the feeling they may delete or not post anything other than good reviews.
Edit: the business response is clearly automated and doesn't actually address the concerns I had. I don't believe this company is legitimate. While I did receive something, I still think looking elsewhere would be ideal.

Edit: I finally received the shirts, so at least they did not scam me completely. The quality is a little lower than expected, but they're still here. I would still advise to get shirts elsewhere due to the long shipping time and low quality for the price. The customer service isn't helpful via email either. I think some significant changes need to be made with how they run this business before I buy again.

Original: I ordered shirts more than 1 month ago (April 23rd, 2025) and was promised 7-10 business day shipping, and have received nothing as of today (June 9th, 2025). I contacted the company, and they said they would check the status of my package and reply to me soon, but that was a week ago and they have been radio silent. The tracking website they use is only in mandarin, and doesn't even tell you where exactly your package is after it "reaches the destination country". Supposedly my shirts have been on the port of LA for the last month.... right.....

I paid for 7-10 day shipping and, according to their sketchy tracking number, my package is still on the opposite side of the country where it has been for the past 3 weeks. I ordered this a month ago, I've communicated with their support team multiple times trying to get a full refund and a return label so I can return their product, but they just answer back the same incomprehensible gibberish every time. The emails they send me asking me for patience are identical to ones they sent me 3 weeks ago. They say they will get back to me about the product and then give me no update for weeks. This company is flat out a scam, their reviews on Instagram state the quality of their products is awful, and I'm giving them one last day before I dispute the charge on my card. I've asked them 3 times already to begin the return process so I can get a full refund but they blatantly ignore each request.

Edit on 06/10/25 after they responded to my review: Please note, they only responded to this after my card company communicated to them that a dispute has been filed against them. They ignored all my previous requests for a refund and warning that I would have to dispute the charge and are not asking me to drop the dispute so they can refund me. It's been a month and a half and I still don't have the product despite them telling me a week ago that they "confirmed the package is in my city."
1. I don't live in a city.
2. The tracking order still shows my product is at LAX, where it has been for the past 30 days.
3. I live on the entirely opposite side of the US. If the package even arrived in my state, I would've received the package within a 48 hours.

Again, they told me the package was in my city over a week ago. They blatantly ignored all my requests asking me to "be patient" multiple times and offering a 5% refund (yikes). This company is either a blatant scam or is run by an incompetent 14 year old with no understanding of how shipping/transport works. If I cancel the dispute on the """"hope"""" that they would actually refund me in full, then they could just ignore me again and it would be harder for me to dispute the order again. Following the dispute is the only way I will receive my money back, DO NOT TRUST THIS COMPANY

Still waiting for the package. Tracking has said it's in the same place for weeks. I don't know what is going on, I feel like I got scammed