Toll Gate Travel logo
Visit website

Toll Gate Travel Reviews 

4
•
TrustScore 4 out of 5

4.0

Travel Agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Travel Aggregator

Written by the company

Toll Gate Travel is a Franchise of Hays Travel, the largest independent travel agency in the UK. This means we have access to the widest range of Tour Operators, commercial deals, and exclusive travel offers. We are proud to provide an independent and impartial travel service tailored to your individual needs. We offer a wide range of travel services, including cruise, package and tailor-made holidays, if it’s possible we can book it! We are here to help you create and organise your dream holiday. We will go above and beyond to make sure your holiday is perfect; car hire, airport lounges, day trips and wild adventures. We offer luxury destinations, 5* hotels, and spectacular adventures. We can provide you with all the comforts you need to make sure your holiday is special. Have the confidence that we will book you the best deal possible, comparing over 300 suppliers on the market. Have the confidence in knowing that your package holiday is ATOL protected.

Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(4)

4 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Just back from an unforgettable holiday…

Just back from an unforgettable holiday at Concorde El Salam Hotel Sharm El Sheikh booked with Simon Hills and the team at Toll Gate Travel - A Hays Travel Franchise
From the first enquiry about 12 months ago Simon has been amazing, answering all our still questions finding this gorgeous hotel! Simon treated our booking as if it was his own holiday!
Also loved our Myte & Boo travel merch!
The hotel was fantastic, staff were attentive and the facilities were clean.
#Egypt #TollGateTravel #FamilyTime
Thanks Simon, from all 6 of us!
Will definitely be in touch for our next holiday

August 11, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

From start to finish they were amazing

From start to finish they were brilliant. The service was top notch. We had some really cool travel tags with our names on!
They beat the price we found and got us better flights and a much better room.
I would 100% use Simon again. Zero complaints!!
One word - legends

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Hassle Free Holiday Booking

Just back from a fantastic trip to Cyprus, and once again the whole experience of booking through Toll Gate Travel was outstanding.

The entire process of organising and booking our holiday was completely seamless. It saved us hours of researching flights, hotels, and packages, as Simon took the time to find exactly what we were looking for. He recommended an amazing hotel that was not only perfect for us but also cheaper than anywhere else we had found ourselves.

From the initial enquiry right through to returning home, everything was handled effortlessly. Having someone take care of all the details removed the usual stress of planning a holiday, allowing us to simply look forward to our trip and enjoy every moment.

The excellent service, great value, and personal attention made all the difference. We have already booked our next holiday with Toll Gate Travel and would not hesitate to recommend Simon to anyone looking for a hassle free holiday. We will definitely continue booking with Simon in the future.

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

The first class service we received…

The first class service we received from Toll Gate Travel was so very apparent once we arrived at our hotel. The choice of our accommodation and the hotel was first class and excellent value for our money. We enjoyed a wonderful holiday. Thank you Simon and Toll Gate Travel.

May 31, 2026
Toll Gate Travel logo

Reply from Toll Gate Travel

Thank you for your kind words. We are delighted that you had a fantastic time away, and we look forward to helping you with all your future travel plans

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look