Tommie the Cat Reviews 

1,380
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I really liked the kattenbakvulling with the baby powder scent, it smells so nice. I tried also some of their dry food and wet snacks as well, and my cat absolutely loves them. He’s normally a very pi... See more

Rated 5 out of 5 stars

Thank you to Jesse from customer service for being so helpful! When PostNL lost my delivery, Jesse immediately arranged a new shipment and investigated the lost parcel at the same time. I also rece... See more

Rated 3 out of 5 stars

Has something changed with the litter formula? We’ve noticed that it has become much dustier over the last while. Also, with our last two orders, the bags have completely torn / fallen apart, and the... See more

Company replied

Rated 5 out of 5 stars

Delivery is super quick - typically arrives the next day which is helpful! Our kitten also loves the free surprises included with our subscription. Our kitten loves both the wet and dry food, she eat... See more

Company details

  1. Pet Store

About Tommie the Cat

Written by the company

De maandelijkse box met de allerbeste producten voor jouw kat!🎁

🥩 Overheerlijke en gezonde voeding
🥕 100% graanvrije brokken
😺 0% suiker of fillers zoals soja
🐟 Bomvol vers vlees of vis
🐾 Premium klonterende kattenbakvulling
🧶 Elke maand een leuke surprise
💸 Scherpe en aantrekkelijke prijzen
🏠 Bezorgd wanneer het jou uitkomt
💪 Maandelijks te wijzigen of opzegbaar

Wil jij ook een happy cat? Probeer onze boxen nu uit met een flinke korting op de eerste box!

Probeer nu!

Tommie the Cat

Written by the company

🥕 Overheerlijke graanvrije kattenvoeding, premium kattengrit & surprises 🧶
Al onze droogvoeding is graanvrij en zit bomvol vers vlees en vis. Onze natvoeding is puur en vers en bevat geen slechte toevoegingen zoals soja of suiker. Onze kattenbakvulling is van de hoogst verkrijgbare kwaliteit natuurlijk bentoniet. Het resultaat? 100% stofvrije, ultra klonterende kattenbakvulling die zeer lang mee gaat en nooit vieze geurtjes geeft. Wij voegen maandelijks wisselende surprises toe aan onze boxen, alles voor jouw happy cat!
🥩 Bomvol met vers vlees, vis, groenten & fruit 🐟
Onze brokken zit bomvol vers vlees en vis en bevat belangrijke groenten, fruit en vitaminen. Dit is niet alleen super gezond, maar is ook nog eens veel lekkerder. 100% smulgarantie! In natvoer wordt vaak suiker of opvulling zoals soja toegevoegd. Wij weigeren dit. De natvoeding bestaat uit een zeer hoog percentage vlees of vis. Nom nom nom, smullen geblazen!
🚪 Geleverd bij jouw thuis in jouw maandelijkse box! 🐾
Happy baasje, happy cat? Zeker weten! Daar zorgen wij voor: nooit meer zorgen dat je iets vergeten bent te bestellen en nooit meer sjouwen. Wij bezorgen jouw box thuis, wanneer het jouw uitkomt. Wil je iets wijzigen, de levering uitstellen of zelfs annuleren? Geen probleem, dit kun je een aantal dagen van tevoren nog aan ons doorgeven!
😼 100% happy cat garantie 😻
Onze producten zorgen voor een glanzende vacht, betere spiermassa, verbetering aan het gebit en voor meer energie. Alles voor jouw happy cat! En uiteraard ook voor een happy baasje. Onze kattenbakvulling gaat lang mee en is makkelijk op te ruimen. Nooit meer vieze geurtjes dus! 100% happy garantie!

100% happy cat garantie

Alles voor jouw happy cat!

Alles voor jouw happy cat!
😺 100% smulgarantie!
🍗 Healthy en tasty voeding
🌱 Graan-, suiker- en sojavrij
✨ Altijd een schone en frisse bak
💎 Nooit meer vieze geurtjes in huis
🧶 Elke maand een leuke surprise
🏠 Altijd op tijd thuisbezorgd
💪 Maandelijks opzegbaar

Alles voor jouw happy cat!

Krijg ook een happy cat!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 30% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,380)

541 reviews in the last 12 months

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Rated 5 out of 5 stars

Super nutritious food

Super nutritious food, high quality litter, and above all the best customer service ever! I was running out of food for my cat because the banks were taking longer than expected to process payment, and they sent my food forward earlier so that I wouldn’t run out!

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Solid product

I find the product of good quality and like the fact that you can order monthly automatically. This is the best cat sand by far and the toy you get as a gift is a bonus. What I did not like was the emails after asking me to invest in the company. I did not sign up for marketing or to be approached to invest.

June 5, 2024
Rated 5 out of 5 stars

Quality wet food and good customer service

I regularly order wet food from Tommie the Cat and haven't had any issues. The food is good quality and the customer service is responsive and friendly. I love that they throw in a free cat toy with each delivery!

May 27, 2024
Rated 5 out of 5 stars

Will order again!

I ordered a set of chicken, turkey, and beef wet foods as well as a sample box. Kitty seems to really enjoy everything so far, so I will definitely be ordering from here again:)

April 2, 2024
Rated 1 out of 5 stars

dust is unbearable, customer service ignores after asking for proof

edit 2: They asked in a comment here to provide proof as soon as I changed my review to one star. I sent photos and videos and they ignore me for over a month now. Horrible service, don’t ask for documentation of the dust from your client if you’re not even going to dignify it with a response.

Sadly I came back to edit my review to 1 star after one week of using the odorless Tommie litter, because I am genuinely worried!
-The non-tracking doesn't work as soon as the litter is a little bit used, it was great for 2 days only
- Now the litter sticks on my cat's feet, clumps between the toes and visibly bothering him
- I was already worried with the amount of dust, it was a horrible sign that I suffocate every time I empty the litterbox, but now I notice that my cat coughs and goes to drink water after using the litterbox, clearly it irritates his throat.

So unfortunately I had to throw away the whole thing, big money waste and extremely disappointing experience from a small company.
-------
my original review after 2 days of use: very noticable difference when it comes to tracking and leaving grains around the house, this litter is the first i have experienced that left so little mess around!

nevertheless, unfortunately i still won’t be buying again, for two reasons: 1) the bag is delivered ripped, and i see it’s a common occurance. it makes it extremely difficult to fill the litterbox and store the leftover, top it off when needed. and this brings to the second reason: 2) the litter is extremely dusty, i have to put on a mask every time i empty the litterbox because from that simple scooping the dust is suffocating. this makes me worried for my cat’s health while using it.

March 4, 2024
Tommie the Cat logo

Reply from Tommie the Cat

Hi,

How unfortunate that you are dissatisfied with our products. We do not recognize your comments about our product as we usually only get highly positive reviews. Could you maybe send us an e-mail to info@tommiethecat.com with a picture of the litter so we can check? Maybe something went wrong while filling that bag and that led to more dust then it normally contains.

We are happy to look into it and fixing the issue. Awaiting your e-mail.

Kind regards Jesse from Tommie the Cat

Rated 3 out of 5 stars

Litter Changes?

Has something changed with the litter formula? We’ve noticed that it has become much dustier over the last while. Also, with our last two orders, the bags have completely torn / fallen apart, and the remaining litter (that hadn’t spilled out) could only be salvaged by transferring to a different container.

January 8, 2024
Tommie the Cat logo

Reply from Tommie the Cat

Hi Ashley,

In a small portion of our bags a production error occured, resulting in a little bit more dust than it should contain. The formula hasn't changed.

Could you contact us through our own contact options to discuss how we can compensate you for this?

Thanks.

Jesse from Tommie the Cat

Rated 5 out of 5 stars

Love the cat litter

Love the cat litter! It's the best we've tried. It's not smelly and clumps very well without falling apart during scooping like other brands do. And there really is no dust anymore when scooping which was a huge problem with the other brands. Highly recommend! Asides from that it's really cute they send your cat a little toy with your order :-)

November 6, 2023
Unprompted review
Rated 2 out of 5 stars

Wouldn’t recommend litter

I bought some wet food and some litter for my cat. The wet food was okay, even though the fish-based food I received was grey upon opening it first time and I didn’t give it to my cat since it didn’t look good. They send toys with every order which is sweet, orders are packed well and they ship fast. However, the reason for not giving better stars is actually the litters I ordered. The fine grain gets all over the house even though I have a special litters box that filters my cat’s paws upon leaving the box (I have a Maine Coon x Calico mix, long hair). Even though my cat did not have any complaints, I could not stand using it for more than a day since no other type of litter (and I tried many) my house didn’t get this dirty. I also realized my cat started to sneeze intensively after getting out of his litter when I used this litter. Also I got the babypowder smelled one as well as the regular, and it does not smell to babypowder and has no difference than the regular. The poop & pee smell has been over the top with this litter as well so I unfortunately do not recommend it. Only if they do refunds and if you want to try fine grain, then I recommend trying out their trial one. Now I have an unopened package that I’ll try to give it away to someone… unfortunate 2 stars for what seems to be a lovely & caring company. I could maybe give their dry food a go since there are good reviews for long haired cats but I’m kind of shying away from the company now frankly.

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

No odor

For odor-control, this is the best litter I've found. It's also very soft for their sensitive paws and doesn't track excessively.

June 18, 2023
Rated 5 out of 5 stars

Well the service is great

Update: Tommie the cat team were kind and observant of their customers’ expectations. They sent me free bags of cat litter which turned out to be great, absorbent, dust-free, and no-smell. And again gifted my cat her favorite cat-nip bag.
Thanks again!

Well the service is great, delivery and a gift, thanks a lot!
The problem was that the litter is supposedly 99.99% dust-free, but it isn’t. It doesn’t make sense that 00.01% could generate that much dust, my cat has asthma and yet again I have been failed by supposedly 99.99% dust-free litter, just keep throwing out money out the window

May 9, 2023
Tommie the Cat logo

Reply from Tommie the Cat

Hi Sarar,

Thanks for your review. Unfortunately a production mistake was made in the past month. We produce our finely grained, high quality, dust-free cat litter in our factory. After production we transport this product to a place where it is packaged in our bags. Unfortunately this packaging company made a mistake with a small proportion of our bags, resulting in packaging the wrong product in our cat litter bags. This product is very dusty and coarse grained. This product does not represent the quality we strive for. We are very sorry that you received the wrong product.

We will contact you by e-mail and send you new bags with the right product, which is 100% dust-free.

Team Tommie

Rated 5 out of 5 stars

Tasty food

The cat like the dry food and fish pate

May 5, 2022
Tommie the Cat logo

Reply from Tommie the Cat

Hi Noha, thats great to hear :D!! Thanks for your review and enjoy your box! Kind regards, Jesse from Tommie the Cat

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