I would say Door Excellent. Engineers/ Door fitters excellent. Officer OK when I could get an answer. Tried email. Several occasions. Response times to be honest not great. BUT we got there on t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Appointment quickly made, engineer on time explained what he thought was the actual problem then gave me 3 options of repair. Costed via his office within 5mins & job sorted effectively by the engine... See more
Very friendly and efficient engineers.Turned up on time and initially found the cause of the problem and quickly provided the component to fix the problem. Because of the complex issue another engine... See more
easy to book time slot,fitter arrived on time.The replacement parts were fitted quickly. The price was on the expensive side for the Springbox when you research the parts yourself. this carries a thr... See more
Company details
Written by the company
Same-Day Garage Door Repairs — Trusted Local Engineers
Contact info
United Kingdom
- tomsgaragedoors.co.uk
4.2
Great
624 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived as advised
Arrived as advised. Job done quickly. Silicon lubricant used on all the door where appropiate.
September 17, 2026
Accurate diagnosis of problem
Accurate diagnosis of problem. Repair quotation within minutes. Repair then successfully completed. Bingo! My garage door works again beautifully.
October 19, 2026
My garage door decided its had…
My garage door decided its had enough,needed it repaired as soon as possible due to having toos and utilies in there.The guy (sorry can't remember his name.)came out the next day had look and contacted his firm they give me a price and I was happy to go ahead.He completed the work and I was realy impressed with the work he did and for the cost.I would definitely recommend them and would use them again.
October 19, 2026
SPEEDY ATTENDANCE
The garage door gentleman came straight away and got my door open as I had the Tree People here who needed access through the garage to remove all the rubbish. Nice person who sorted it. Thank you. Reasonable price for ultra quick service.
October 19, 2026
Very fast response to inquiry
Very fast response to inquiry. Arrived in the time slot promised. Very efficient work no mess and also gave helpful information to keep the garage doors working smoothly.
October 19, 2026
Just had toms garage doors fix a…
Just had toms garage doors fix a problem with my garage door as It would not shut. Came out within 2 hrs of me contacting them on WhatsApp, very pleased with the service, highly recommend this company.
October 19, 2026
Unprompted review
Garage door repair
Attended quickly
Good repair job
Was more expensive than I expected - but seems industry standard
September 15, 2026
Beware
This company wanted £650 to fix my garage door , which I finally got fixed by a local company for £250. (they say they are local but they are a national company putting local area codes in all areas so people think they are (local) to them . I rang them and told them they were despicable to charge so much and they were arrogant and said well you got it done cheaper- good for you. When they originally came and looked at the door they were very nice but when I said the price was too high, they completely changed.
I know you can’t really say this but in my humble opinion the wildest comes to mind.
Money grabbing miserable affront to the decent and kind man that came out from just down the road and fixed it that day with no drama.
All I can say is ‘BEWARE’ shop around first.
October 19, 2026
Excellent service
Excellent service, gives the price before they start the job, very professional. Would fully recomend.
September 21, 2026
Excellent service
Excellent service, garage door repaired and working better than before. Thank you.
September 18, 2026
Excellent service throughout,well done.
October 19, 2026
Expensive
Repair was fine and took less than half an hour - I felt £350 or thereabouts to replace broken cable was very expensive
October 19, 2026
Very pleased with with speed of…
Very pleased with with speed of appointment and job done with in afternoon. Thank you.
October 19, 2026
Very efficient service
October 19, 2026
Excellent service
Excellent service, quick and efficient. Price was reasonable given the complexity on site.
September 21, 2026
A ridiculously overpriced service
A ridiculously overpriced service. My father in law managed to do for £20 what they were quoting for £400
September 25, 2026
Very quick response and professionaly…
Very quick response and professionaly resolved
October 19, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.