Tonic Vault Ltd Reviews 

1,241
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their amazing quality, effectiveness, and the wide selection available. The service is frequently highlighted as excellent, with people appreciating the friendly, helpful staff and high standards. Many also commend the quick and reliable delivery, often noting good prices and value. However, some customers also noted issues with delivery times, experiencing delays or a lack of updates on their orders. A few other people also felt that the product quality was not always as expected, citing issues like incorrect items, poor taste, or unsatisfactory condition.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the high quality and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its high quality, speed, and... See more

Delivery service

People report positive experiences with delivery service, frequently praising the swift and prompt delivery... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality of... See more

Order

Users describe ambiguous interactions with order, with some reviewers consistently receiving what they... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cali ice cream and Wedding cake Discreet packaging Amazing products purchased, great effects and definitely would recommend and will be buying both again, very soon!!

Rated 4 out of 5 stars

Thank you for the great shopping experience! I really appreciated the friendly service and the smooth process. It made my experience enjoyable, and I look forward to coming back again soon.

Rated 4 out of 5 stars

Great product quick delivery maybe a freebie next time like some roaches,rizzlas or a lighter would make a five stars experience


Company details

  1. Health and Beauty Shop
  2. Cannabis store
  3. Health Food Store
  4. Herb Shop
  5. Vitamin and Supplements Store
  6. Wellness Center

Written by the company

With a 4.4 star rating on trust pilot from hundreds of genuine reviews, its no surprise that we are quickly becoming one of the UK's top suppliers for all products CBD related! Offering a full range from hemp flowers to moon rocks, oils edibles and much more. Our Cbd superstore serves tens of thousands of happy customers and is committed to providing only the very best products at unbeatable prices and overall services with our well thought out loyalty rewards program and regular huge discount codes. To ensure we are bringing you the highest quality products every single product is third-party lab tested and then tested again in-house to guarantee product authenticity.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,241)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing flower

Amazing flower, old and new. I am sincerely taken back at the quality of the varieties and being an old customer, I do sadly know what I am talking about as I am a major depender on flower and also specific varieties. I would pay double for even greenhouse and many indoor varieties, and would financially fight back for Northern Lights to be stocked. Anyway, I do not see tonic vault going anywhere but far into the future and I am happy for them. You should too.

May 11, 2026
Rated 5 out of 5 stars

Used Tonic Vault a few times now and…

Used Tonic Vault a few times now and honestly can’t fault them. Packages always come nice and discreet, products are on point, and everything has been quality every time. Delivery can sometimes take a little longer, but you can’t rush greatness 😂

Customer service and overall experience have always been solid and I’ve recommended these guys to loads of people already. Genuinely think this is one of the best out there. Nothing bad to say at all thankyou.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Wrong order but handle superbly

I ordered an ounce of one strain and a half of another. When the package came they had sent me 50g of the one strain. I messaged to clarify it wasn't a mistake and they told me due to there being a glitch showing the half in stock, it wasn't, so they sent me a little more as a gesture of good will and refunded the half ounce. Amazing service, delivery was swift and discreet.

April 29, 2026
Rated 2 out of 5 stars

Over my last three orders

Over my last three orders, I’ve had to follow up each time regarding shipping. My most recent order was for 28g of Bruce Banner. I am very familiar with this strain and its quality, and what I received was not Bruce Banner. The product was low quality, despite being charged a premium price. This raises concerns about consistency and honesty, which appear to be declining.

March 27, 2026
Rated 1 out of 5 stars

Stuff is disgusting it tastes like…

Stuff is disgusting it tastes like smoking hey or some herbs!! Guality is bad never smoked worst bud in my life it ment to be pineapple and its more like smoking pepper herbs the there is more stems than the bud its self and few of the buds had mould on it !!! Utter disgrace! Packaging so bad too and named with a marker 🤣Never buying from this company again

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

What I got sent was nothing like what…

What I got sent was nothing like what it was advertised then contacted though email about it and after brief conversation about sending a better bit I got ignored so not good really after all the good stuff I hear about the company quite disappointed

February 5, 2026

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