The items arrived quickly and well packaged. On inspection the fixings where poor, so I emailed as soon as possible. This was a manufacturing issue, not ToolBuyer. I got a polite reply from Kevin rega... See more
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See what reviewers are saying
After ordering a 3D printed part to replace the broken hinge on my Joseph Joseph bin, I wasn't sure it was quite the right fit. So I emailed the company and was pleasantly surprised that, after a... See more
Great product and fast delivery. Was worried it wouldn’t arrive in time for an urgent job but it did! Quick communication from Kevin when contacted about invoice. Have used before and will contin... See more
I have incorrect bits in the two kits & missing instructions in one for a pulley extractor, I have left voice messages as the phone goes to answer phone & emailed my complaint with pictures on both... See more
Company details
Written by the company
ToolBuyer.co.uk is a trusted UK tool supplier offering over 8,000 quality products for trade professionals and DIY users. Operated by First Point Midlands Ltd, we stock leading brands such as Neilsen Tools, Silverline and more — all at competitive prices. Our range includes hand tools, power tool accessories, automotive, plumbing, and workshop essentials, with fast UK delivery options and reliable customer service. Every order is carefully packed and dispatched from our UK warehouse, ensuring customers receive great value and dependable quality. With thousands of verified sales and positive reviews across eBay and our website, ToolBuyer has become a go-to choice for mechanics, engineers, and home users alike. We pride ourselves on honest pricing, fast shipping, and excellent after-sales support. Visit www.toolbuyer.co.uk to explore our full range and see why so many customers trust ToolBuyer for their tools.
Contact info
52A Lichfield Road, WS8 6HT, Walsall, United Kingdom
- 0333 5333 400
- sales@toolbuyer.co.uk
- toolbuyer.co.uk
4.1
Great
100 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
The product only worked once and found…
The product only worked once and found it very difficult to get my money back.
April 23, 2026
Initial problem quickly and honestly…
Initial problem quickly and honestly resolved. Would not hesitate to use again.
April 13, 2026
As described and arrived quickly and…
As described and arrived quickly and with free delivery
March 25, 2026
I’m amazed
Bargain price, top quality, super fast delivery and great communication, when I asked for a VAT invoice they sent it straight away, great small business to deal with 👍🏻
March 25, 2026
Unprompted review
Great Customer Service
February 16, 2026
Great after sales service
After ordering a 3D printed part to replace the broken hinge on my Joseph Joseph bin, I wasn't sure it was quite the right fit. So I emailed the company and was pleasantly surprised that, after a few emails back and forth discussing the part, the guy I was emailing offered to produce a new part with the larger dimensions I suggested.
That part arrived in less than a week, and is now in place as the hinge for my bin lid catch.
Great after sales service, which gives me confidence to buy more tools from this company.
February 6, 2026
Fast delivery and great communication
Great product and fast delivery. Was worried it wouldn’t arrive in time for an urgent job but it did!
Quick communication from Kevin when contacted about invoice.
Have used before and will continue to use in the future.
December 11, 2025
Unprompted review
Manufacturing issue, full refund & return label.
The items arrived quickly and well packaged. On inspection the fixings where poor, so I emailed as soon as possible. This was a manufacturing issue, not ToolBuyer. I got a polite reply from Kevin regarding a return label. He forwarded a return postage label and a full refund. Many thanks Kevin for your understanding. Best Wishes. John.
January 18, 2026
scam
I haven’t received my order, and I haven’t gotten any response from your team despite contacting you
October 26, 2025
great product fast delivery
October 27, 2025
Easy to find product
Easy to find product, good price, speedy delivery, and good quality.
October 11, 2025
Our stupidly expensive Joseph Joseph…
Our stupidly expensive Joseph Joseph bin broke after many years and instead of buying a £150 new bin or a £40 replacement lid in the wrong colour,I bought a £7.99 replacement part that is better than the original and fit perfectly. With free shipping. Thank you.
September 15, 2025
No communication when order coming
September 12, 2025
Goods never received
Goods never received, no offer of replacement or refund. Had to contact toolbuyer twice before being supplied with a tracking number showing successful delivery that has no reference to either my name or address. If that was tracking information for my parcel why was it not supplied to me upon dispatch of goods instead of after I contacted them about good not delivered. Buyer beware.
July 13, 2025
Poor service
Paid for next delivery ordered Friday did not arrive until following Wednesday - no respond to email and no one answers phone .
August 1, 2025
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