Started to make a cover letter, had to pay and then didn’t provide cover letter until I had left a review. Bit of a joke
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Review summary
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Reviews shaping this summary
Doesn’t let me continue till I make a review, so not sure yet…
Company replied
The CV maker app is user-friendly and makes it easy to create a professional CV. It provides clear templates and simple steps to add and organize experience, skills, and qualifications effectively.
Company replied
It helps me a lot to understand what I was looking for
Company replied
Company details
About ToolResume
Written by the company
ToolResume is an online platform designed to help job seekers create professional CVs and cover letters while organizing their job search more efficiently.
Our goal is to make the application process simpler, faster, and more accessible. With a range of customizable CV and cover letter templates, combined with AI-assisted guidance, users can quickly create clear and professional application documents tailored to their experience and career goals.
ToolResume also provides practical tools to help users stay organized during their job search. From a single dashboard, users can manage their documents, track job applications, and keep an overview of their opportunities in one place.
The platform is built to be intuitive and easy to use, allowing users to focus on presenting their skills and experience effectively without unnecessary complexity.
Whether you are entering the job market, looking for a new opportunity, or improving your professional profile, ToolResume aims to support you throughout the process by providing structured tools designed to make job searching more manageable and efficient.
Our mission is to help individuals move forward in their professional journey with greater clarity, confidence, and organization.
Contact info
United Kingdom
- support@toolresume.com
- toolresume.com
3.3
Average
704 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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It was easy and quick to do
February 19, 2026
Unprompted review
Reply from ToolResume
Hello Char,
Thank you for your positive review. We're glad to hear that you found our service easy and quick to use. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
All straightforward to use
All straightforward to use, hopefully an all worthwhile service.
February 15, 2026
Unprompted review
Reply from ToolResume
Hello James,
Thank you for your positive review. We're glad to hear that you found our service straightforward to use. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
One off reasonable payment for cover…
One off reasonable payment for cover letter turned into an unathorised monthly extremely high rip off. Avoid them.
February 11, 2026
Unprompted review
Reply from ToolResume
Hello ZP,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Our goal is to provide a simple and efficient platform to help you achieve your professional objectives.
Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.
We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
I have been trying to cancel and for…
I have been trying to cancel and for some reasons they take my payment but don't cancel my subscription. Very frustrating can you cancel my account please 🙏
February 1, 2026
Unprompted review
Reply from ToolResume
Hello GL,
Thank you for taking the time to share your feedback. We are sorry to hear about the difficulties you experienced while trying to cancel your subscription, and we understand how frustrating this situation can be.
Please note that our service is non-binding, and subscriptions can be canceled at any time directly from your customer account. However, we would be happy to review your situation and assist you with this request.
To help us resolve this as quickly as possible, please contact our support team at: support@toolresume.com
so we can look into your account and assist you further.
Best regards,
The ToolResume Team
Reply from ToolResume
Hello Mrs W,
Thank you for your positive review. We're glad to hear that you found our service easy to use. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Reply from ToolResume
Hello Kayla Wheatley,
Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Paid £1.90 for a cover letter
Paid £1.90 for a cover letter. I've now noticed they have been billing me for a subscription which I cancelled immediately. This has been reported as fraud. I've had a hell of a lot going on and have only just noticed.
It wasn't a misunderstanding. I cancelled it and I proved this to my bank so I won the dispute.
Do Not use this scam company.
January 30, 2026
Unprompted review
Reply from ToolResume
Hello Ruby,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.
We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.
If you would like us to review your situation, please feel free to contact our support team so we can assist you further.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Absolute scam
Absolute scam
Offers 7 day period for £1.90
NO MENTION OF A £34.99 charge their after and no email communication for this either.
January 30, 2026
Unprompted review
Reply from ToolResume
Hello Melissa Reilly,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Our goal is to provide a simple and efficient platform to help you achieve your professional objectives.
Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.
We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
The covering letter was rubbish
January 28, 2026
Unprompted review
Reply from ToolResume
Hello RMW,
Thank you for taking the time to share your feedback. We are sorry to hear that the cover letter did not meet your expectations. Our goal is to provide a simple and efficient platform to help users create professional documents.
Your feedback is important to us and helps us improve our tools and services. If you would like assistance or experienced any issue while creating your document, our team would be happy to review your situation and help you further.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Reply from ToolResume
Hello Lucy Lewis,
Thank you for your positive review. We're glad to hear that you found our service really helpful. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Reply from ToolResume
Hello Mairi Clare Maclean,
Thank you for your positive review. We're glad to hear that our service was quick and provided exactly what you needed. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Good
Good love it great would recommend brilliant worth the money great
January 19, 2026
Unprompted review
Reply from ToolResume
Hello Emma,
Thank you for your positive review. We're glad to hear that you had a great experience with our service and that you would recommend it. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Reply from ToolResume
Hello Amy Chamberlain,
Thank you for your positive review. We're glad to hear that you found our service good and swift to use. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Reply from ToolResume
Hello Stella,
Thank you for your positive review. We're glad to hear that you found our service good and swift to use. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
This is a scam site.
This is a scam site.
The ai generated cover letter was pretty much useless and they charged me £34.99 for a monthly subscription charge that i did not even signed up for!
January 17, 2026
Unprompted review
Reply from ToolResume
Hello Laci Ihasz,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Our goal is to provide a simple and efficient platform to help you achieve your professional objectives.
Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.
We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
excellent service with reasonable rate…
JobTestPrep is an outstanding resource for Situational Judgement Test preparation. The scenarios truly reflect the real exam SJT, both in terms of how the situations are written and how the response options are structured. The level of realism is very high, and the questions closely mirror the judgement, prioritisation, and ethical decision-making required in the actual exam.
What makes JobTestPrep particularly effective is that the options are intentionally nuanced rather than obvious, just like in the real SJT. This forces you to think carefully about professionalism, teamwork, escalation, confidentiality, and patient or organisational safety. As a result, the practice feels authentic rather than overly simplified.
The explanations and repeated exposure to realistic scenarios helped me identify common examiner traps and refine my decision-making approach. By the time I sat the real exam, the format and reasoning felt familiar, which significantly improved my confidence and performance.
I would strongly recommend JobTestPrep to anyone preparing for an SJT who wants practice material that genuinely mirrors the real exam rather than generic or unrealistic questions.
January 15, 2026
Unprompted review
Reply from ToolResume
Hello Ali AHMAD,
Thank you for taking the time to share your feedback and for the 5-star review.
However, it seems that your comment may refer to another service, as ToolResume focuses on helping users create CVs and cover letters. If you intended to review a different platform, you may wish to update your review so it appears under the correct company.
If you have used ToolResume and would like to share your experience with our CV and cover letter tools, we would be happy to hear your feedback.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Haven’t actually sent or download what…
Haven’t actually sent or download what I wanted.
January 11, 2026
Unprompted review
Reply from ToolResume
Hello Harvey Thomas,
Thank you for taking the time to share your feedback. We are sorry to hear that you were unable to send or download the document you created.
Our goal is to provide a simple and efficient platform that helps users easily create and access their professional documents. If you experienced any difficulty during the process, our team would be happy to review your situation and assist you.
For any questions or assistance, please feel free to contact us by email at: support@toolresume.com
Best regards,
The ToolResume Team
Reply from ToolResume
Hello greg thorpe,
Thank you for your positive review. We're glad to hear that you had a really good experience with our service. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
Reply from ToolResume
Hello Happy Chauhan,
Thank you for your positive review. We're glad to hear that you found our service easy to use for creating your cover letter. Your feedback is valuable to us, and we truly appreciate your support.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
DO NOT TOUCH THIS SITE
DO NOT TOUCH THIS COMPANY .
They charged me 90p for a resume that wouldn't download and today i just found a £34.99 charge on my card account for a subscription service i did not sign up for and they have a generic refund system that when you message sends they normally take 24/48 hours to reply . a
January 5, 2026
Unprompted review
Reply from ToolResume
Hello jamie murray,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Our goal is to provide a simple and efficient platform to help you achieve your professional objectives.
Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.
We understand that a misunderstanding may have occurred, and we apologize for any confusion. Our service is non-binding, and you can cancel your subscription at any time via your customer account.
If you experienced an issue downloading your document, our team would be happy to review your situation and assist you further.
For any questions, we remain available by email at: support@toolresume.com
Best regards,
The ToolResume Team
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